from
£114 / night
Price for guests, Nights

MAWGAN PORTH-*AMAZING BEACH LOCATION-GREAT VALUE* – Home 371166 Bungalow

  • 2 bedrooms
  • 6 sleeps
  •  min stay varies

MAWGAN PORTH-*AMAZING BEACH LOCATION-GREAT VALUE* – Home 371166

  • Bungalow
  • 2 bedrooms
  • sleeps 6
  •  min stay varies

Excellent Excellent – based on 44 reviews

Top Review

See all reviews

Bungalow / 2 bedrooms / 1 bathroom / sleeps 6

Key Info

  • Beach / lakeside relaxation
  • Swimming pool
  • Child friendly
  • Car advised
  • Pet friendly

Description from manager

Description

MAWGAN PORTH --- STUNNING BEACH LOCATION *

With swimming pool (seasonal) + tennis courts, parking on site.

LOVELY MODERN HOLIDAY BUNGALOW ...... on a lovely complex of properties, with the beach just around the corner. This is a lovely fun modern property -- decorated with a lovely coastal theme !

*MAWGAN PORTH BEACH LOCATION ...... the beach is literally just around the corner, aswell as local pub, take away, restaurant, shops etc.

CHARMING COMPLEX OF PROPERTIES --- with swimming pool, tennis courts, parking on site, so no need to struggle to park at the beach! .... GREAT LOCATION, THE BEACH IS LITERALLY JUST AROUND THE CORNER ..... aswell as local pub, restaurant + take away, shops.

We often arrange rentals of other properties in the area aswell, so we can arrange rental of other properties -- so sometimes calenders are not fully up to date. Please contact us for the latest availability.

WELL EQUIPPED PROPERTY WITH EVERYTHING YOU COULD NEED - fully fitted kitchen, large lounge area with large flat screen tv, dvd + freeview, 2 bedrooms, one of these is family bedroom with double bed and bunk beds. Lovely modern bathroom suite with freestanding bath + separate shower enclosure - newly fitted in 2019

AMAZING BEACH LOCATION --- just a stroll around the corner to Mawgan Porth beach, one of the best surfing beaches in Cornwall .......... Mawgan Porth is the perfect place to relax and get away from it all, and yet just a few miles from Newquay.

THE PERFECT HOLIDAY ACCOMMODATION FOR FAMILIES + COUPLES - This is the perfect location to enjoy amazing coastal walks. Great restaurants close by, Jamie Olivers Fifteen restaurant is nearby at Watergate Bay. Further down the coast is Padstow, where you can enjoy looking around the harbour, and the quaint shops and cafes, you can also cycle the Camel Trail from here, there are bikes sheds where you can easily hire bikes ! .. Rick Stein has his famous restaurant empire here, fish restaurant, and the fish and chip empire ............. ................................... ........................................ .......

ACCOMMODATION DETAILS :- ................................................

THE LOUNGE AREA has plenty of comfortable seating, large flat screen TV, DVD and freeview. WIFI is available at the property ....... Patio doors lead to large patio area with seating. ----- ................................... ..................................... ............................ ..................... .......

FULLY FITTED KITCHEN well equipped with washing machine, microwave, oven + gas hob, large fridge freezer, very well equipped kitchen with plenty of plates, cups, glasses, pans etc. We even leave plastic cups etc for children......................... ......................... ........

DOUBLE BEDROOM --- with double wardrobe, bedside lighting.

FAMILY BEDROOM - perfect for children and adults, with double bed, and bunk beds, triple wardrobe, bedside drawers, bedside lighting ..............................

LARGE BATHROOM SUITE with freestanding bath, separate shower enclosure, basin and wc, mirror, storage unit ..................

FREE PARKING ON SITE, so no need to pay high parking charges at the beach. ......................................................................

The property can sleep 6, plus baby/toddler in travel cot. We can supply travel cot, for a small extra charge. ..............

ALL BEDS ARE MADE UP FOR 4 GUESTS NORMALLY --- please let us know if you are bringing 6 guests ...... so that we can arrange for the bunk beds to be made up ......... there is a small extra charge for this ........ PLEASE DON'T FORGET TO BRING YOUR OWN TOWELS............ ......

FANTASTIC SPA FACILITIES ARE AVAILABLE AT SCARLETT HOTEL NEARBY -- why not treat yourself to a massage or spa.

For food buffs, Jamie Oliver's restaurant, Fifteen is nearby at Watergate Bay. Also further down the coast at Padstow, you will find Rick Steins Seafood restaurant and Fish + Chip Empire.

FANTASTIC LOCATION --- Mawgan Porth is a lovely quiet near Newquay, it offers peace and quiet, and yet is just a few minutes drive from the amenities + buzz of Newquay town centre .......................

IT IS VERY IMPORTANT TO US THAT YOU HAVE A WONDERFUL HOLIDAY --- PLEASE LET US KNOW IF THERE IS ANYTHING WE CAN HELP YOU WITH ! ---- We leave lots of information at the property giving ideas for days out etc, telephone numbers that you might need during your stay. We want you to have a fantastic holiday, and are always keen help with anything we can, just ask. ............ We try to send a free Newquay brochure in the post, and email lots of information and videos etc .......................

PLEASE NOTE -- ALL BEDDING AND LINEN IS PROVIDED FOR 4 GUESTS, BUT PLEASE PROVIDE YOUR OWN TOWELS

You can also see details of other properties ----- ref 395020, 371143, 371142, 406571, 7646713 ............................. ...............

PLEASE NOTE -- THIS PROPERTY IS NOT SUITABLE FOR GROUPS OF TEENAGERS OR YOUNG PEOPLE !! ..................... THIS IS A QUIET COMPLEX OF APARTMENTS -

Please contact us if you have any queries. .......................

ALSO - we can sometimes take a booking for 1 dog, our cleaning company do make a small additional charge for this. ....... We must know in advance if you need to bring a dog to the property ! This is not possible at certain times and certain conditions apply ............ PLEASE contact us before booking if you wish to bring a dog .... thanks so much

There is a large patio area with seating, off the lounge area, perfect to relax after a day out ! --------

The swimming pool closes after the holiday season (from October to May)

With the beach just around the corner ----- this is the perfect location !!

More Less

Families

  • Great for children of all ages
  • Pets welcome

Bed & bathroom

  • Bedroom 1: Double Bed
    Bedroom 2: Double Bed Bunk Bed
  • 1 Family bathroom

Amenities

  • Wi-Fi available
  • Shared outdoor pool (heated)
  • Internet access
  • Central heating
  • Cooker
  • Fridge
  • Freezer
  • Microwave
  • Toaster
  • Kettle
  • Washing machine
  • Clothes dryer
  • Iron
  • TV
  • DVD player
  • Linen provided

More Less

Access

  • Parking
  • Accessible for wheelchair users — please contact the manager for details before booking

Getting around

This is a great central location in Cornwall, with the beach literally just around the corner, you couldnt get a better location ! ............... This is just a few miles from Newquay, with Padstow just further down the coast.

Interaction with guest

We are always keen to help guests with lots of information and aerial videos of Cornwall ..... and free brochure in the post ..... all of this helps with great ideas for your holiday ............. We are always keen to get guests in the mood for your holiday

Policies

Check in time: 16:00, Check out time: 10:00
If you have any questions about check-in or check-out times, please contact the owner/manager.
Payment
This rental can only be paid for online through Holiday Lettings using your credit/debit card or PayPal (never by bank or wire transfer).

Damage deposit: £99.00
Smoking
No smoking at this property

Cancellations

Change of plans? No problem. You could receive a partial or full refund, depending on when you cancel.

Booking confirmed

100% refund within 24 hours after booking (provided the stay is at least 60 days away).

24 hours after booking

No refund If you cancel, any money you have paid cannot be refunded.

Check-in date

House rules

We can not accept bookings for groups of young people / teenagers im afraid ... we do need to know details of guests

PLEASE NOTE - we can accept 1 dog at certain times, please contact us before booking as this is not always possible. Our cleaning company do extra vacuuming and cleaning after a dog, incase other guests have allergies. Please contact us regarding this, before booking

More

About the manager

Jane Boulton
Average reply time:
1 hour 43 minutes
Response rate:
100%
Calendar updated:
14 Aug 2019
Years listed:
6
Based in:
United Kingdom
Overall rating:

Languages spoken: English

This Bungalow has 2 bedrooms, 1 bathroom and sleeps 6. It’s been listed on Holiday Lettings since 23 Apr 2013. Located in Cornwall, it has 44 reviews with an overall rating of 5. The average weekly rate varies from £343 to £1568.

The Manager has a response rate of 100% and the property’s calendar was last updated on 14 Aug 2019.

Map

Map and how to get there

Map

Guest reviews

Excellent
44 reviews

Excellent
37
Very Good
6
Average
1
Poor
0
Terrible
0

“Little gem of cornwall”

Reviewed 30 Jun 2018

Booked last minute after a shaky start at another property Lucky to get a cancellation at Europa Court. Fabulously situated near the beach lovely pool , plenty of sunbeds. Bungalow contained everything you could possibly need. Accessibility for me was great due to my limited mobility. The owner Jane was contactable at anytime and extremely helpful. Perfect base to explore Cornwall. Will definitely be booking again..

Response from the manager THANK YOU SO MUCH AMANDA ..... what a lovely review xxx .... Im so glad that you had such a lovely week here ...... this is a charming property near the beach isnt it ...... the beach is literally just around the corner ........ im glad that you thought the property was well equipped with everything you could need for your holiday .......... Thanks again Amanda ...... we are very lucky to have such wonderful guests ,,,,,, im thrilled to hear that you will definitely be back soon xxx Jane

“Great location, good facilities”

Reviewed 12 Nov 2016

If you would like to be within 3 minutes walk of the beach, several shops, and a couple of eateries, this is a great place to be. We were able to walk to the sea from the bungalow, in our wet suits, with body boards, so no hanging around on the beach changing. The shower was hot, and the boiler made the cottage warm up quickly. The house is well insulated, and has a good heating system, so be prepared to make use of dehumidifiers, which are there; though the one in the family room, was not adequate for three people sleeping in the room for the whole night. There is no washing up liquid or anything to get you "started", and only one loo roll, which I think is not adequate for a self-catering place let for a long weekend. You should note that the swimming pool closes on 30th September; this is not advertised on the site, but something you read after you have arrived. One big consideration in choosing the place was so that my mum could swim; when I raised this with the owner they implied that anyone would be mad to use it at the end of October. However, as the temperature was about 18 degrees most days, and as it was advertised as a feature, if it was not going to be available, then the advert should say so.

Response from the manager THANK YOU SO MUCH JO ..... FOR LEAVING YOUR REVIEW .......... I am so glad that you could make the most of our amazing offer price of £89 per person, for a short break in this amazing beach location! ... although i am completely confused by your comments ..... which are completely untrue + very hurtful !! ..... This is an amazing modern well equipped property nr the beach .... we have so many guests who are so thrilled with this property, returning year after year ! .... we work so hard to ensure that everywhere is well maintained ......... Unfortunately in this business though - you will always have the odd guest who try to find things to complain about - we always value feedback from guests, good or bad - but please be truthful ! ... For instance you text to say that the boiler was leaking water everywhere - we were shocked as this is a new combi boiler fitted this year - we sent the emergency gas engineer out, he ran the boiler for over 2 hours + tested it - not a single drop of water had dripped out anywhere, all pipes were bone dry + he could see that no water had leaked at all - we were left with a £50 call out fee! ....... ALSO- with any property so close to the sea, there will be problems with condensation -- which is why we have have a specialist 'clean air input unit' fitted in the hall - to remove condensation ...... there is also a de-humidifier in the bedroom, simply as a back up - this is just to run for an odd hour if required - it is not meant to run all night - i had explained this to you as you know! ..... You also say that you did not know until you arrived -- that the pool would be closed at end Oct/Nov - this is just nonsense ..... i have just re-read our emails before your holiday, clearly saying that the pool will be closed .... I was surprised that you would want to use an outdoor pool in winter ...it also clearly says in the listing that the outdoor pool is seasonal and closes at the end of september, so yr comments dont make any sense at all? ........ We sent lots of information to you before your holiday - with aerial videos of Cornwall, + ideas for yr holiday ..... and to let you know that our cleaning lady would leave tea towel, scourer, toilet roll and bin bag for you .... obviously this is self catering accommodation + you do need to bring your own supplies with you ........... ........... We must add that it seems clear that you had 'extra' guests at the property ........ we did not mind this, even though you had not paid for these guests, but we do always need to know exactly how many guests are staying at the property, for insurance purposes and safety reasons ........... I realise that it was an 'extra' guest that left her coat behind at the property .......... my lovely cleaning lady was so very helpful and waited at the property for an extra hour and a half, so that she could come + collect this ...... i notice that you didnt mention this in your review! ... *We must just point out that Trip Advisor is amazing for guests to see 100% genuine reviews from guests ......... however when it is used like this, this can be very damaging for any business, and very unfair! It seems a shame you could not be truthful in your review ....... I do hope that our lovely guests will look at our other amazing reviews from our lovely guests. Kind regards Jane

“Quality Accomodation in an excellent location with Pool access”

Reviewed 7 Jan 2016

Stayed for 2 weeks in July 2015 .Would have no hesitation in recommending this property to friends . Access to very well maintained and clean pool , kids loved it when not at beach .Two minutes walk to the beach , pub , cafe and shop . Fun pitch and putt next door . .stayed with husband and 2 kids who were 9 and 13 and parents. 10 mins drive into Newquay . We will definitely be returning again

Response from the manager THANK YOU SO MUCH LEEANNE, FOR YOUR LOVELY REVIEW XXX I know that you really enjoyed your stay at this charming holiday bungalow ....... on this lovely well maintained complex ............. It makes me smile when i read guests reviews about their stay here ....... it really is the perfect property, in the perfect location near the beach ................. I know that you have tried to book again to stay this year, but we dont have your dates available, so sorry !! X ............................... ............................. We do have other amazing properties available ......... ref 371143, 395020, 406571 ......... Good luck with everything, i hope you do come and stay with us again soon XXX THANK YOU AGAIN FOR LEAVING YOUR REVIEW, THIS REALLY DOES HELP OTHER GUESTS X

“Fantastic place to stay!!”

Reviewed 30 Jun 2015

This is our second year staying in the bungalow. We love it !! Great for families plenty of room,very comfortable and well equipt.Ideal location 2 minute walk from mawgan porth beach. The swimming pool is located outside the front of the property which we used every day the kids loved it. There is a beach, local shop, pub, chip shop in Mawgan porth it is a lovely place to stay.

Response from the manager WHAT A LOVELY REVIEW, THANK YOU SO MUCH X I know this is your second stay here ----- this is such an amazing beach location isn't it, just perfect to enjoy precious family time together xxx I really hope you will come and stay again soon, it is wonderful to be able to walk around the corner to the beach, and great have the local pub just next to the beach, aswell as take away, shops, restaurant, surf hire etc ------- this is such a charming location, and so relaxing to have some chill out time together !! X THANK YOU AGAIN FOR TAKING THE TIME TO LEAVE YOUR REVIEW -- this really helps other guests xxx

“Quiet bliss, with Newquay 10 minutes away”

Reviewed 22 Jan 2015

Stayed here for a quiet week in January before my wife returned to work after maternity. Jane (owner) was very accommodating, and happy to answer any questions or help with any requests. Property is very pleasant, a modern spin on a traditional cornish cottage. Very clean, and all amenities present and easy to use. The kids room is the other end of the bungalow to the living room, so you can enjoy your evening without needing to keep it too quiet! Bathroom has a nice freestanding bath and separate shower. Location is perfect for families. My three year old counted to 12 in the time it took to get to the beach. There are a few shops/chippie/pub in the vicinity, although they were closed in January. Apparently all open again as of Feb. Newquay is a 10 min drive away, and if you use the back roads, you can access the a30 within 5-10mins. One thing I would say is that we had no phone/3g signal at the property, which we found a breath of fresh air. However, if you were taking Netflix etc for entertainment, you may need to pre-download. I would recommend this property for any family holidays. Lovely property, lovely location, well managed. Can't go wrong. Looking forward to returning as soon as we can!

Response from the manager THANK YOU HADLEY FOR YOUR LOVELY REVIEW Im so glad that your lovely family had a wonderful holiday. This really is the perfect location for families to enjoy time together, and walks on the beach. I love the fact that your 3 year old counted to 12, and had reached the beach ------ thats a fantastic way to describe how close to the beach this property is -------- i will have to quote this in my advertising in future!! Im so glad that you loved the modern decor, and found the property well equipped with everything you could need. We are always making sure that there is everything you could need. THANK YOU AGAIN FOR TAKING THE TIME TO LEAVE THE REVIEW. I really hope that you will come and visit again soon, Kind regards Jane x

“Excellent Location, lovely space, couldn't have asked for more.”

Reviewed 13 Dec 2014

My girlfriend and I stayed in Mawgan Porth for a long weekend. Jane and Jeff were really helpful in the run up and told us everything we needed to know including ideas of what to get upto in local area. The location is ideal and is merely 2 mins walk away from an amazing beach which is great for walks and great views. A short drive away, we we able to access both Newquay and Padstow, plus the amazing Bedruthan Steps. The apartment was very clean, tidy and felt homely for the time we were there. Overall we couldn't have had a better trip. Andy & Liz

Response from the manager THANK YOU ANDY + LIZ FOR YOUR LOVELY REVIEW ---- This really helps other guests when deciding where to stay. I'm so glad that you had such a lovely weekend at Mawgan Porth. This is a fantastic beach location, with the beach literally just around the corner, aswell as local pub, take away, shops, Pitch and putt just next to the complex. This is a great location just a few miles from Newquay, On the road towards Padstow, right in the heart of Cornwall!! Thanks again for taking the time to leave your review. X I hope you will come and visit again soon. Regards. Jane x

“Proper Job!”

Reviewed 13 Oct 2014

Stayed for a week in this holiday bungalow in the charming area of Mawgan Porth set almost midway between Newquay and Padstow. The bungalow is situated literally 5 minutes from the beach and we had a lovely, relaxing and tranquil break. The property owner, Jane, was extremely helpful and very prompt to answer or resolve any queries we had. Highly recommended and we would stay there again.

Response from the manager THANK YOU SO MUCH JOHN, FOR YOUR LOVELY REVIEW I am so glad that you enjoyed your holiday so much. This is a great location near the beach isn't it ---- the perfect place to get away from it all x We always endeavour to deal with any queries as soon as possible, so that our guests have the best possible holiday experience. Thank you again for your lovely comments, this really helps other guests when choosing holiday accommodation x Kind regards Jane x

“great location, very spacious, fantastic place to stay”

Reviewed 7 Sep 2014

This property is in a great location just a stroll from the beach at Mawgan Porth as well the shops, pub and the crazy golf. The whole complex was very quiet at night, perfect for families. It is well equipped and has the added benefit of a swimming pool for the complex that is just outside the door. We had the luxury of having the pool pretty much to ourselves on a few occasions. The bungalow is very spacious with a lovely living / dining area. The kids loved their bedroom and a lovely big bathroom. We enjoyed it so much we have booked again for 2015. Jane has been very helpful with the bookings and would highly recommend staying.

Response from the manager THANK YOU TOM, FOR YOUR LOVELY REVIEW. I am so glad that you had such a lovely holiday. This is such a charming location, with the beach around the corner, local pub, pitch + putt next door, restaurant + take away. It really is perfect for families like you said, it is lovely and quiet, with swimming pool just next to the property !! X I know you have booked for next year, I'm sure you will love it just as much x Thank you again, for taking the time to leave your review. This really helps other guests X Kindest regards --- Jane X

“Fantastic stay brilliant accommodation”

Reviewed 25 Aug 2014

We had a fantastic 7 night stay @ the bungalow with my parents and 2 sons aged 10 and 11. We have stayed in apartments at the complex in the past because of their close proximity to the stunning beach and the excellent family amenities but the bungalow surpassed them all. It is well equipped and really well presented with everything you could need for a comfortable family holiday. The pool is an added bonus that the children really enjoy as is the mini-golf course next door. We would definitely recommend!!

Response from the manager THANK YOU SARAH………. FOR YOUR LOVELY REVIEW X I AM SO PLEASED THAT YOU ENJOYED YOUR HOLIDAY SO MUCH………. THIS IS THE IDEAL LOCATION FOR FAMILIES TO RELAX AND ENJOY FAMILY TIME TOGETHER. IT REALLY DOES HAVE EVERYTHING DOESNT IT !! WE LOVE THIS LOCATION OURSELVES…………. OUR CHILDREN LOVE SPENDING TIME IN THE SWIMMING POOL……AND THE TENNIS COURTS ……….ITS GREAT THAT THESE ARE SO CLOSE TO THE PROPERTY. --- THANKS FOR YOUR LOVELY COMMENTS ABOUT THE PROPERTY -------WE REALLY HOPE THAT WE HAVE THOUGHT OF EVERYTHING, AND TRIED TO SUPPLY EVERYTHING YOU COULD NEED FOR YOUR HOLIDAY TIME TOGETHER. THANK YOU AGAIN FOR TAKING THE TIME TO WRITE THE REVIEW - THIS REALLY DOES HELP OTHER FAMILES. I HOPE YOU WILL COME AND VISIT AGAIN SOON ---- KIND REGARDS JANE XXX

“Fantastic place by the sea”

Reviewed 6 Jun 2014

Just returned from a wonderful stay at this place with my wife and young children. My eldest (he's 4) is already asking when we are we going to the bungalow next!!. If all you wanted to do was chill out by the pool or on the beach I would definitely recommend this place. (75 yds from the beach!!). You could get a main shop delivered and get smaller items from the shop round the corner. There's a chip shop, restaurant and pub within 100 yds of the accommodation, you wouldn't need to use the car!!! The owner Jane is fantastic to deal with and makes it effortless.. Thank you Jane for a very memorable stay

Response from the manager What a lovely review Martyn…….. Thank you so much……. It really is a charming location isn't it, with everything you could need for a relaxing holiday, to just chill out and enjoy some precious family time !! X The beach is literally just around the corner …….. so perfect location!! ……… We have some guests who just want to park the car for the week, chill and relax, the pool is just a few yards from the property, so perfect to be able to pop back to the property for a snack and drink for the children!! x ……………………… …… ………… Your little boy sounds so sweet, I'm so glad the children enjoyed it so much…… please come and stay again soon ……………….. I know you really did love this property, and the area, if ever we consider selling this property, i will let you know !! ……….. Thanks again, this really will help other guests, Jane X

Review 1-10 of 44

FAQs

How do I find more info about the property?

You can get in touch with the property manager through the contact form on this page.

If you’ve already booked, go to Manage your holiday booking to send the owner a message.

What if I have questions before I book?

Send the property manager an email through the contact form on this page. Alternatively, if there’s a phone number on this page, you can call them.

How do I contact the property manager?

Send an email through the contact form on this page. Or if there’s a phone number on this page, you can call them.

If you’ve already booked, go to Manage your holiday booking to view the property manager's contact details or send them a message.

What's the difference between 'Book your stay' and 'Contact the owner/manager'?

Use the Book your stay form to pay provisionally online and send the property manager a booking request. You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then

Or send the property manager an enquiry through the Contact the owner/manager form if you’d like a quote or more info first.

What is a booking request?

When you pay online through the Book your stay form, a booking request is sent to the property manager. You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then.

Only bookings paid for through our site are covered by our trusted Payment Protection.

How do I know my booking is safe?

To book this holiday home you need to pay through the Holiday Lettings website. Only bookings paid for through our site are covered by our trusted Payment Protection. This means that in the unlikely event that you’re prevented or denied access to your holiday home when you check in, we’ll offer a full refund for the stay.

Find out more about booking safely.

How do I know what it will cost for my stay?

Simply enter your holiday dates in the Book your stay form to calculate the cost of your stay.
Click Book now to see a full breakdown of the price.

You can also request a quote from the property manager through the contact form. The owner will email you the total cost for your dates and a link to book and pay online.

How do I know if my booking request has been accepted?

You’ll receive an email within 24 hours to let you know. Or you can check in Manage your holiday booking. No money will leave your account unless it’s accepted.

How do I pay for my holiday?

Use the Book your stay form to pay provisionally online. You can pay by credit/debit card or PayPal. the property manager will have 24 hours to accept the booking and no money will leave your account before then.

If you’ve been sent a quote, simply accept it and pay online through the email we sent you. You can also do this in Manage your holiday booking.

Only bookings paid for through our site are covered by our trusted Payment Protection.

Why can't I call the property manager before booking?

You can exchange contact details with the property owner/manager once your booking is confirmed and you’ve paid in full. Paying and communicating only through our platform allows us to ensure that your booking is covered by our Payment Protection policy.

If you have any questions before booking, you can send the property owner/manager a message via the contact form on their listing. Once you’ve booked, you can discuss the rental and make arrangements for your trip by logging into Manage my booking.

How do damage deposits work?

In most cases, you don’t pay a damage deposit up front. Instead, we save your payment details securely and you’re only charged in the event of damage to the property.

Occasionally, you will pay a damage deposit up front as part of the total rental cost. In this case, the owner has 10 days after you check out to report any damage. If they don’t, we’ll return your deposit. If their claim is successful, we’ll deduct the agreed cost and return the remainder.

How can I view and manage my booking?

Go to Manage your holiday booking to view all your booking details, pay the balance of your holiday or cancel it if you need to.

How do I pay the balance of my holiday?

You can pay the remaining balance of your holiday at any point. Simply go to Manage my holiday booking and click Pay now.

We’ll automatically charge the balance payment to the same payment method 10 days before it’s due. Go to Manage my holiday booking to see when the payment will be taken.

How can I retract my booking request?

You’ll need to contact the property manager to do this. Send them a message in Manage your holiday booking or through the contact form on this page.

How do I cancel my booking?

Go to Manage your holiday booking to cancel your booking. Here you can view your cancellation policy to see if you’ll be refunded.

How do I edit my booking?

You can request to change the dates or number of people on your booking via the Manage your holiday booking page. To change your holiday dates use the Edit booking button. If you need to change the number of guests staying then send the property manager a message.

If the property manager agrees, they’ll send you a revised quote outlining the changes. You can review and accept/decline this from the Manage your holiday booking page. You’ll have 48 hours to take action before the revised quote expires.

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