No HOUSE PARTIES, HEN OR STAG weekends, suitable for discreet family gatherings only.Call us 9.00 am to 10.00 pm 7 days a week or book safely on our website.No booking fees or hidden chargesLongcross Waters at Lakes by Yoo, the is a 4/5 BEDROOM HOUSE, SLEEPS MAXIMUM OF …see more
If you are looking to get away from life and indulge in complete peace and relaxation, then this is the place. The location and surroundings are something special to wake up to in the mornings.
“Perfect weekend escape for the whole family”
Reviewed 15 Apr 2016
We booked very last minute for a weekend escape and were not disappointed.
The lodge has a real wow factor from the moment you walk in. We all found our own space to chill in the lounge / kitchen di… More
“Great location high end property facilities did match the expectations”
Reviewed 1 Oct 2016
Fantastic location spoilt by cheap plastic plates, glasses, blunt knives low end coffee maker and kettle (full of lime scale) poor seating for party size in living area. One double bed very uncomforta… More
Thank you for taking the time to review Longcross Waters.
We are delighted that you enjoyed the amazing views whilst dining in style.
We are, however, a little puzzled by some of your observations & the fact that you didn’t raise any of the issues you experienced during your stay to afford us the opportunity of addressing them.
Being a child friendly house we do indeed provide plastic glasses, plates and cutlery, these are also very useful on windy days for use on the deck.
The property also comes with an extensive range of John Lewis china table wear, glasses and cutlery.. We have just purchased some steak knives to address your comment on the knives – thank you..
The “low end” coffee maker you refer to is advertised very clearly in features on our website as a “DeLonghi coffee filter machine”, which is generally regarded as a quality brand, likewise the kettle is Dualit and according to reviews by John Lewis “Dualit are experts at making the very best kettles”. Despite the kettle being descaled regularly we do acknowledge that limescale build up is an issue as the property is in hard water area. The property benefits from a water softener, although the kitchen tap (given it is drinking water) cannot be connected to it, therefore we clean the kettle on a regular basis.
With regards to the double bed, we have been renting this newly build property for over a year and to date we have only had compliments about all the beds thus far, it would have been great to have more detailed feedback.
Not being a hotel we do not supply additional linen as standard unless specifically requested by guests prior to arrival, we do take great care in ensuring that all beds are made up using high quality Egyptian cotton, however, if you had contacted us on the day of your arrival we would have gladly supplied you with extra linen.
We are sorry that you were disappointed with the number of TV’s available in the property (we have 3 in the house which most guests feel is sufficient considering that the house is in a 650 acre nature reserve with so much to do!) and also found the property layout a little confusing, we clearly advertise the number of TV’s on our website and the layout of the bathrooms “A beautiful shower room at the entry of the bedroom is very convenient” and “the nearest WC/Shower is across the corridor and would be shared with guests that are using the ground floor bedroom”.
We are also sorry if you did not get an opportunity to check the layout of the property before you booked, we do try to manage our guest’s expectations to the best of our ability & to avoid any confusion or disappointment.
It was also unfortunate that you found some cobwebs on the deck, we do undertake regular spider treatments at the property and whilst we try to police spider access to the house the deck is a little more tricky to control & to some degree comes with the “benefits” of being on a nature reserve.
Complimentary kayaks & paddles are provided with the property & concierge are on hand to assist if any items are missing or found to be defective.
Having reviewed the guest book we note that you, or your other guests, left positive comments about your stay, thank you for sharing those with us.
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Longcross Waters at Lakes by Yoo
Perfect weekend escape for the whole family
We booked very last minute for a weekend escape and were not disappointed.
The lodge has a real wow factor from the moment you walk in. We all found our own space to chill in the lounge / kitchen diner and we were lucky enough to be able to use the …
This is the estimated nightly price based on a weekly stay. Contact the advertiser to confirm the price - it varies depending on when you stay and how long for.
This is the estimated nightly price based on a weekly stay.
This is the total cost of the stay for the dates and number of guests that you entered.
This price is an estimate based on the latest rate information available to us. Contact the advertiser to ask for the exact price, including any additional fees.
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