Otterburn holiday lodge rental with jacuzzi/hot tub, TV and rural retreat

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From the owner

  • Lodge
  • 3 bedrooms
  • Sleeps 8
  • Min stay varies
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Key information

  • 100% refund within 24 hours after booking. See Policies & House Rules
  • Child friendly
  • Car essential
  • Pet friendly

From the owner

Serenity is a well planned lodge ideal for couples, groups of friends and families with the third bedroom having two sets of full size bunks for the children. This modern contemporary style lodge has TVs with Netflix in all the bedrooms and a lovely wall mounted large TV in the cosy living area.

Lodge Overview - Open plan living space:

Living area:

Cosy living space with a leather Corner and 2 seater sofa, Large 43" Freeview Smart TV with Netflix, Karndene floor and French doors leading to decked area.

Kitchen Area:

Island with breakfast bar, electric hob and oven, microwave, fridge/freezer, dishwasher (with dishwasher tablets). Dining table with chairs (enough seating for up to 8 persons plus highchair).

Master Bathroom:

With shower over bath, and toilet - Mini toiletries included

Utility Cupboards:

Washer/dryer with washing detergent, ironing board, iron, hoover.

Bedroom 1:

With double bed, built-in wardrobe with hangers, 32" Freeview Smart TV with Netflix

​Has an en-suite with shower cubicle and toilet.

Bedroom 2:

With double bed, built-in wardrobe with hangers and 32" Freeview Smart TV with Netflix.

Bedroom 3:

With 2 sets of bunk beds this rooms sleeps uptown 4 guests and has 32" Freeview Smart TV with Netflix.

Outside Area:

Large south-facing decked area with hot tub, picnic bench and corner seating with table. Decked area is gated and fenced off for kids and dog security. On the left hand side of the lodge there is an outside tap which is handy for washing down dogs or shoes after a day out.

The lodge backs onto the woodland onsite, through the trees you will find a small lake.

Parking:

There is a driveway located to the right hand side of the lodge where 2 cars can be parked. Free EV/Electric Vehicle Charging Unit - 32Amp with Type 2 Socket is located on the side of the lodge and can be accessed from the driveway. If additional parking is required then there is a free onsite carpark adjacent to The Coach House less than 100 yards from the lodge.

Completed at the end of 2019 Serenity lodge backs onto the trees at the rear of the lodge park. The private hot tub set on the south facing sunny decking is perfect in all seasons and beautiful on an evening looking out at the clear sky’s often seen from the lodge. Set on the edge of the Northumberland National Park, renowned for beautiful skies, so perfect too for stargazers and keen photographers.

Copious amounts of hot water is available from the gas combi boiler which can be enjoyed from the modern family bathroom or en-suite off the master bedroom.

It isn’t unusual to spot little red squirrels and wildlife around the lodge and surrounding areas so keep your camera at the ready to witness the wildlife close up.

Additional Extras

Travel cot and high chair can be added on request free of charge and we have a small number of baby blankets too.

We are able to add a small selection of birthday decorations (balloons and banner) on request for a small fee. This can be added upon booking.

The Site Rules:

As the lodge is located within the national park, no BBQs are permitted, disposable or otherwise.

No fireworks are permitted.

Most Popular Attractions:

Hadrian's Wall

Kielder Water & Forest Park

Kielder Observatory

Northumberland Coastline

Newcastle Upon Tyne

Scottish Border

More Less

Amenities

Bed & bathroom

  • Bedroom 1: Double Bed
  • Bedroom 2: Double Bed
  • Bedroom 3: 2 Bunk Beds
  • Beds in other rooms:
  • 1 Family bathroom, 1 En suite

Families

  • Great for children of all ages
  • Pets welcome
  • Cot available
  • High chair available

Access

  • Not suitable for wheelchair users

Essentials

  • Jacuzzi or hot tub
  • Deck
  • Central heating
  • Cooker
  • Fridge
  • Freezer
  • Microwave
  • Toaster
  • Kettle
  • Dishwasher
  • Washing machine
  • Clothes dryer
  • Iron
  • High chair available
  • TV
  • Stereo system
  • Linen provided
  • Towels provided

Show all amenities Show fewer amenities

Interaction with guest

Serenity Lodge is a self-serve check in, the key is kept onsite at the lodge in a key press. On the day of your check in you will receive an email providing you with the code for the keypress and all check in and check out instructions. Check-In is from 16:00 and Check Out is by 10:00.
Map

Area

Map

Availability

Cancellation policy

Full refund

100% refund within 24 hours after booking (provided the stay is at least 60 days away).

Partial refund

50% refund of the amount paid (minus the booking fee*) if cancelled at least 4 weeks before check-in.

25% refund of the amount paid (minus the booking fee*) if cancelled at least 2 weeks before check-in.

No refund

No refund if cancelled less than 2 weeks before check-in.

100% refund100% refund within 24 hours after booking (provided the stay is at least 60 days away).
Booking confirmed
50% refund50% refund of the amount paid (minus the booking fee*) if cancelled at least 4 weeks before check-in.
24 hours after booking
25% refund25% refund of the amount paid (minus the booking fee*) if cancelled at least 2 weeks before check-in.
4 weeks before
No refundNo refund if cancelled less than 2 weeks before check-in.
2 weeks before
Check-in date
* This fee helps us run our secure platform and enables us to provide 24/7 customer support

Things to know

Check in: 16:00 Check out: 10:00
If you have any questions about check-in or check-out times, please contact the owner/manager.

Payment

This rental can only be paid for online through Holiday Lettings using your credit/debit card or PayPal (never by bank or wire transfer).
Damage deposit: £150.00

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Smoking

No smoking at this property

House rules

The Site Rules:
- As the lodge is located within the national park, no BBQs are permitted, disposable or otherwise.
- No fireworks are permitted.
- You must be mindful of other lodges and abide by the 11pm outside music/party curfew.

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About the owner

Emily S.
Average reply time:
3 hours 51 minutes

Calendar updated:
30 Apr 2024

Years listed:
2

Based in:
United Kingdom
Languages spoken: English
This Lodge has 3 bedrooms, 2 bathrooms and sleeps 8. It has been listed on Holiday Lettings since 16 Apr 2022. Located in Northumberland, it has 4 reviews with an overall rating of 5. The average weekly rate is £1374.
The Owner has a response rate of 80% and the property’s calendar was last updated on 30 Apr 2024.
This property is hosted by a private host (consumer) and not a business. Bookings of their property may not be covered by EU or UK consumer protection laws. However, the Tripadvisor Rentals companies will provide you with the same customer service as with any other stay.

These are the details provided by the business owner.

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Reviews

5
Excellent
4 reviews
Excellent
4
Very Good
0
Average
0
Poor
0
Terrible
0
Odyssey48290637355

The best few days , enjoyed the hot tub, nice walks and family time , in a beautiful lodge . Would highly recommend .
Jan 2024

5 star accomodation. It had everything in you could possibly need. Loved how the dogs had a cupboard of their own.

Reviewed 5 Jan 2024

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

A Holiday Lettings verified reviewer

Amazing!!!
Apr 2023

Absolutely stunning property with everything you could wish for. We would definitely come again. The welcome hamper was a real bonus and lovely fresh flowers.

Reviewed 8 Apr 2023

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

A Holiday Lettings verified reviewer

Perfect week
Feb 2023

We’ve just returned from Serenity Lodge and it was absolutely perfect. It had everything you would need and was in a gorgeous location. Walks on the doorstep, lovely pub down the road and return… More 

Reviewed 18 Feb 2023

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

lewisw463
Cramlington, United Kingdom

Highly Recommend - Excellent Stay, Top Of The Range Lodge
Jun 2022

I stayed at Serenity Lodge as a group of 4 with our 2 dogs. The lodge is amazing. It had modern facilities that felt brand new and kept to a high standard. The bathrooms were very clean and very imp… More 

Reviewed 27 Aug 2022

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

Review 1-4 of 4

FAQs

How do I find more info about the property?

You can get in touch with Emily (the owner) through the contact form on this page.

If you’ve already booked, go to Manage your holiday booking to send the owner a message.

What if I have questions before I book?

Send Emily (the owner) an email through the contact form on this page. Alternatively, if there’s a phone number on this page, you can call them.

How do I contact Emily (the owner)?

Send an email through the contact form on this page. Or if there’s a phone number on this page, you can call them.

If you’ve already booked, go to Manage your holiday booking to view Emily the owner's contact details or send them a message.

What's the difference between 'Book your stay' and 'Contact the owner/manager'?

Use the Book your stay form to pay provisionally online and send Emily (the owner) a booking request. You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then

Or send Emily (the owner) an enquiry through the Contact the owner/manager form if you’d like a quote or more info first.

What is a booking request?

When you pay online through the Book your stay form, a booking request is sent to Emily (the owner). You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then.

Only bookings paid for through our site are covered by our trusted Payment Protection.

How do I know my booking is safe?

To book this holiday home you need to pay through the Holiday Lettings website. Only bookings paid for through our site are covered by our trusted Payment Protection. This means that in the unlikely event that you’re prevented or denied access to your holiday home when you check in, we’ll offer a full refund for the stay.

Find out more about booking safely.

How do I know what it will cost for my stay?

Simply enter your holiday dates in the Book your stay form to calculate the cost of your stay.
Click Book now to see a full breakdown of the price.

You can also request a quote from Emily (the owner) through the contact form. The owner will email you the total cost for your dates and a link to book and pay online.

How do I know if my booking request has been accepted?

You’ll receive an email within 24 hours to let you know. Or you can check in Manage your holiday booking. No money will leave your account unless it’s accepted.

How do I pay for my holiday?

Use the Book your stay form to pay provisionally online. You can pay by credit/debit card or PayPal. Emily (the owner) will have 24 hours to accept the booking and no money will leave your account before then.

If you’ve been sent a quote, simply accept it and pay online through the email we sent you. You can also do this in Manage your holiday booking.

Only bookings paid for through our site are covered by our trusted Payment Protection.

Why can't I call Emily (the owner) before booking?

You can exchange contact details with the property owner/manager once your booking is confirmed and you’ve paid in full. Paying and communicating only through our platform allows us to ensure that your booking is covered by our Payment Protection policy.

If you have any questions before booking, you can send the property owner/manager a message via the contact form on their listing. Once you’ve booked, you can discuss the rental and make arrangements for your trip by logging into Manage my booking.

How do damage deposits work?

In most cases, you don’t pay a damage deposit up front. Instead, we save your payment details securely and you’re only charged in the event of damage to the property.

Occasionally, you will pay a damage deposit up front as part of the total rental cost. In this case, the owner has 10 days after you check out to report any damage. If they don’t, we’ll return your deposit. If their claim is successful, we’ll deduct the agreed cost and return the remainder.

How can I view and manage my booking?

Go to Manage your holiday booking to view all your booking details, pay the balance of your holiday or cancel it if you need to.

How do I pay the balance of my holiday?

You can pay the remaining balance of your holiday at any point. Simply go to Manage my holiday booking and click Pay now.

We’ll automatically charge the balance payment to the same payment method 10 days before it’s due. Go to Manage my holiday booking to see when the payment will be taken.

How can I retract my booking request?

You’ll need to contact Emily (the owner) to do this. Send them a message in Manage your holiday booking or through the contact form on this page.

How do I cancel my booking?

Go to Manage your holiday booking to cancel your booking. Here you can view your cancellation policy to see if you’ll be refunded.

How do I edit my booking?

You can request to change the dates or number of people on your booking via the Manage your holiday booking page. To change your holiday dates use the Edit booking button. If you need to change the number of guests staying then send Emily (the owner) a message.

If Emily (the owner) agrees, they’ll send you a revised quote outlining the changes. You can review and accept/decline this from the Manage your holiday booking page. You’ll have 48 hours to take action before the revised quote expires.

View all FAQs

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4 reviews
from

 £287 

/ night
Total
Instant confirmation
4 reviews
from

 £287 

/ night
Total
Instant confirmation