New look Inbox

The art of conversation is important, especially when it comes to securing bookings for your holiday home. Responding quickly can often be the difference between securing a booking or having empty weeks. That’s why we’ve reorganised and highlighted the important bits of your Inbox to make it work even more like a well-oiled machine.

Read on to find out about the new features and log in to see them for yourself.

Easier to view on mobile phones

The new Inbox has been simplified so it works much better on all devices, but especially if you’re using our mobile app.

Your new look Inbox

A smoother booking process

We’ve smoothed out the booking process by leading you through it every step of the way. Whether you’ve received an enquiry or a booking request, we tell you simply what the next step is to progress the booking.


New countdown timer

When responding to a booking request, the countdown timer at the top of the page lets you keep track of how long you have to respond. Don’t be beaten by the clock! Find out more about why it’s important to respond quickly.

New BR (2)

You can check the details of your bookings, holiday dates and how much could earn at a glance in Bookings > View your bookings.

Common questions
How do I use my Inbox?
24 hours to respond to enquiries and booking requests
How do I view the conversation between myself and a guest?
What is an enquiry?

Watch our short video
Responding to enquiries with a quote

More like this
The step-by-step guide to securing bookings
Response rate: time for 24 hours

2 thoughts on “New look Inbox

  1. tom

    The new inbox doesnt work. Sometimes you loose quotations and customers because their messages are getting lost in the sky. you get a notification but you dont get the actual message. Holidayletting are not very helpful with resolving this at all.

    1. Kate Post author

      Hi Tom. If you’ve received a notification but the message is missing, then contact us here with the details: and we will look into it as soon as possible for you. Thanks.


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