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3 Results   |  
8 Photos

Dorset / Wool

House / 2 Bedrooms / sleeps 8

2 Nights min stay

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from £143 / night

£1000 / week

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Key info:

  • Great for children of all ages
  • Pets welcome
Built in February 2015, this is a lovely property is ideal for those who are looking for a family get together, group gathering or wedding venue. Its in a prime location in the heart of the famed Jurassic coast and set in 2 acres of pristine countryside.  …see more

8 Photos

from £136 / night

£950 / week

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Holiday home in Wool

Dorset / Wool

House / 1 Bedroom / sleeps 2

2 Nights min stay

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from £136 / night

£950 / week

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Key info:

  • Great for children of all ages
  • Pets welcome
Built in February 2015, this is a lovely property is ideal for those who are looking for a family get together, group gathering or wedding venue. Its in a prime location in the heart of the famed Jurassic coast and set in 2 acres of pristine countryside.  …see more

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24 Photos

from £47 / night

£325 - £671 / week

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Holiday cottage in Wool

Dorset / Wool

Cottage / 1 Bedroom / sleeps 3

 

3 Nights min stay

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from £47 / night

£325 - £671 / week

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Key info:

  • Beach / lakeside relaxation
  • Great for children of all ages
  • Car advised
  • Pets welcome
  • Private garden
A cottage ideal for a couple looking to get away from it all.  …see more


22 Aug 2014

2/5

"Not dog friendly and overpriced"

The advertising was misleading as this property is far from dog friendly. Lots of restrictions in regards to dogs were in place such as not taking into account the behaviour of different dogs. An exam… More

Thank you for your review and valuable feedback of the property which is much appreciated. I would like to begin by apologising on behalf of Dream Cottages for your holiday accommodation not meeting your expectations. We pride ourselves on our good reputation, attention to detail and customer satisfaction.
We take all comments onboard, both good and bad, which can help to improve the property and keep the owners informed should things not be up to scratch.
It's a pity that you did not contact our office during your stay to highlight the situation. We do specifically ask our guests to contact us immediately with any problems and not to leave things until the end of their stay before bringing them to our attention. This system allows us to make every effort to correct issues as they arise, make your stay more comfortable and prove our commitment by making every effort to show you that we do care about the quality of service our customers receive.
I apologise if you felt the owner's attitude towards you was inappropriate. We state clearly in our terms and conditions the restrictions we have in place and ask pet owners to abide by these so that properties, that kindly allow pets are not mistreated or damaged.
Whilst we value all guests' opinions, this can sometimes be in contrast to other reviews we receive; a recent feedback we received is below:
Date 21.7.14
Property: Lovers Knot
Customer Rating - service: Good
Customer Rating - property: Good
Feedback:
We enjoyed a lovely holiday, Lovers Knot is a beautiful, comfortable property with everything you need for a restful stay, there are lots of places to visit within very easy reach, Mr and Mrs Clark are very charming and helpful nothing is too much trouble for them


29 Apr 2014

2/5

"A complete rip off"

Tiny, damp cottage with windows only on one side of the building. The pictures on the dream cottages website are very misleading, we found the property very dark, no window in the bathroom, therefore … More

Dear Guest,

Thank you for your feedback. Our guests experiences help us as an agency to maintain high levels of quality and customer service and highlight any areas which could need improvement.

I'm sorry to hear you did not think some aspects of cottage was up to standard but I'm pleased to see that you liked the location and games room. From looking at your review, it says you stayed September 2013, it is a shame we did not know about this sooner as we could have helped to rectify the situation.

You have highlighted many issues which will be discussed internally. The current photos on the Dream Cottages website were taken on the 17th March 2014 and feel they are a good representation of the property. If you would like to discuss your stay we would be happy to do so our number is 01305 789000.

I hope you received the travel directions as it states the arrival time is given as 4pm. We trust as agreed it was ready for 4pm. From looking at the inventory the kitchen is very well equipped for two people, do let us know what you felt was missing as we can look into this.



Again our apologies for the points raised. I do hope you will return to Dorset and this has not put you off this gorgeous county.

With best wishes

Dream Cottages

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