15 Oct 2013
"Ideal for a quiet time away from the maddening crowds."
We found Rose Cottage to be a comfortable cosy hideaway and were pleased with the amenities provided. The accommodation had been prepared and was well presented on our arrival.
The coal / log fir… More
Thank you for your comments. We look forward to welcoming you to Rose Cottage again in the future.
18 Aug 2013
"Fabulous family holiday"
Our time at Rose Cottage was peaceful and relaxing. The children absolutely loved the huge garden and the games thoughtfully provided by the owner. The cottage was clean and had everything that we n… More
Thank you for your comments. as I have said before, it is great to hear that others enjoy the cottage as much as we do.
20 Jun 2013
"a good holiday experience"
Rose Cottage is a comfortable, well equipped cottage in a beautiful setting. It is ideal for families with children or a dog because of the very large,safe, private garden. It is suitable to be used… More
Thank you for reviewing Rose Cottage. We are so pleased you enjoyed your holiday.
18 Jun 2013
"Cosy cottage in peaceful and beautiful wooded area,"
We had a fabulous time in Rose Cottage, lucky for us that it was a boiling hot week.
The cottage was very cosy and so well equipped with everything we would require, the lovely garden was a bonus. It is a beautiful area which we loved exploring. Great beaches, coastal walks and wonderful countryside. Stunning sunsets and birdsong, great time of year with bluebell woods and deer in the fields at dusk.
Thank you for reviewing Rose Cottage. We are so pleased you enjoyed your holiday.
8 Oct 2012
"Had such a lovely stay I am hoping to go again in the spring."
We stayed for a week and despite the showery weather we had a lovely time. The cottage was clean with all we needed for a comfortable stay. We took advantage of the linen service saving us the bother of carrying extra baggage. Well worth the £20 fee. As the evenings were a little cool we enjoyed having the log fire. We took our dog with us and he enjoyed the large garden and the walks we had round dog-friendly gardens and woods in the area. On the first morning we enjoyed the spectacle of roe deer on the lawn and so checked each morning before letting the dog out. Without the glare of neon city lights we had extraordinary night skies with amazing views of the Milky Way. If you are an amateur astronomer or just someone who like me enjoys looking at the stars, Rose Cottage is the place for you. In order to see the area fully a car is a must.
Thank you for reviewing Rose Cottage. We are so pleased you enjoyed your holiday and look forward to welcoming you back in the spring.
16 Sep 2012
"A Perfect Retreat"
What a great time we had at Rose Cottage, despite very mixed weather!, Reminded us of being at home here in Cumbria! Our two dogs LOVED the garden, and didn't want to leave it. Neither did we. The owner had been so thoughtful and basically, it was a home from home - and then some. We would LOVE to live there. We saw two deer in the garden, and the night stars are something else.
Just as a matter of interest, I had no phone signal, and the TV picture, varied with the weather- Not a probem for us
Thank you for providing a review of Rose cottage and to know you love the place as much as we do. We know from the over 100 comments left in the visitor book in the cottage that all our guests share your views but it is so nice to have guests going that extra step to write a review on TripAdviser.
20 Sep 2011
"Away from it all"
Having been to Rose Cottage on at least 4 occasions before, and after never having any toilet problems during our stays there. It was a shame to see that the previous people had such problems. We have… More
Thank you for your comments. We are always please to hear that people love Rose Cottage as much as we do. We look forward to welcoming you again.
As you have noted, there are several beaches in the area. Monrieth is our favourite as well despite the steps – but what a view. There are others that have parking and toilets very close by; details in the cottage's visitor guide.
15 Aug 2011
"Great allround spoiled by a collapsing outlet to septic tank - blocked twice - initially within 20 hours of arrival."
The surrounding garden is lovely and fairly private. The house comfortable and well equipped, although note needs to be taken that the single bedroom is pretty small and without the privacy of a solid door - therefore only really suitable for a child. The closest beach is very safe for children, which was great and we made good use of it. The downside is that it is +150 steps down from the road which some might find a problem,
though good clean toilest on site are a plus. There are other beaches which the children were not as keen on, but then tastes differ. Did a lot of walking which lent itself to exploring and discovery as there is an interesting history in this area. Downside to the holiday was a BIG one, as within 20 hours of our arrival (which included the night) and having been out for the majority of the daylight hours, the toilet blocked. On arrival of the plumber the following day it was discovered that the pipe between the toilet and the septic tank had blocked due to holes in the pipe being blocked by earth and stones, an occurance which the plumber said had happened before at various times. The owner was very apologetic and said that he would compensate us for the inconvenience (which included having to stay in to give the plumber access to the bathroom)This was supposedly sorted, but then blocked again about a week later. (We had booked for two weeks). At this stage we would have called it a day but had booked and paid for the ferry to Ireland taking place towards the end of our stay, so had little choice but to stay on. On reporting it to the owner again, he tried to put the blame on ourselves as we had had to extend the group from 5 to 6 including an extra grandchild. We watched the plumber carefully and saw him again open up the trench and clear the outlet pipe of stones. The trenches were this time left open to check up on with the result that for the last five days of the holiday we didn't use the outside area as the unpleasant stench from the septic tank outlets infused the surrounding area. We also had to resort to using a bin next to the toilet with instructions to all to, whenever possible, place used toilet paper in it instead of in the toilet!!! We were determined not to have another recurrence. Left the house spotless on our leaving day. As the owner said he was going to come up on the same day from his hometown to check out the septic tank system for himself, we left a letter for him detailing our experiences. When we heard nothing from him, I phoned to find out if he had received it. It turned out that he had not come up to check the system after all. We then received the usual letter from him which would have normally accompanied a cheque for the returned deposit. This stated that it included the deposit plus £75.00 compensation. Except that there was no cheque! (tThe enlosed letter thanked me for phoning him to let him know how much we had enjoyed our stay!!!) Reported the missing cheque to him, when he said he had forgotten to include the cheque and would do so straightaway. Only received it a week plus later on 9nth August, over 3 weeks after the end of our stay...and wondered why...? As there are notices that a blocked toilet system would cause the loss of the deposit, which we could well understand, I afterwardswondered how many people staying there had lost their deposit because of a blocked toilet system, through no fault of their own!! In many ways it was our good luck that it happened so soon after our arrival - otherwise we would never have known that it was due to an ongoing problem with the septic tank system.
Rose Cottage is a family owned holiday home which we use and love and hope all guests love as well. Judging by the visitors book in the cottage (and the other report on TripAdvisor), we have so far achieved our ambition as every guest comment is positive and expresses how much they enjoyed their holiday (including the entry from this particular party).
With any property, unforeseen issues do arise and we do our best to sort these as soon as possible as we did with the blocked pipe referred to in this report. This is a remote area of Scotland (part of the attraction) yet on a Sunday, our plumber was on site within hours and sorted the problem. Similarly when the second incident was reported, again on a Sunday, he called in on his way home from visiting a sick relative in Dumfries hospital. He reported to me that the second incident was nothing to do with the pipework but was a blockage in the u bend of the toilet itself and was a result of misuse. I have no reason to doubt his word. We only once had a problem with a pipe blockage before this party arrived(hence our notice in the cottage regarding what can and cannot be flushed). Since this party departed, we have had many more lettings without a problem. We have never had occasion to charge a guest for clearing a blockage. I will leave readers to draw their own conclusions.
The single bedroom is approx 9ft by 6ft and of sufficient size to accommodate a full size single bed and other furniture. Whether this is small is dependant of what one is used to. We do not understand the privacy issue.
The party's comments reported here vary considerably from the positive report they left in the cottage's visitor book. I am inclined to suggest that this is for two reasons. First, this party was found to have had additional unregistered guests staying in the cottage. We never found out how many but they did admit to one extra adult, not child as stated. We never related this to the blocked pipe. Second, it was also discovered that this party had entered private cupboards and used bed linen our family keeps at the cottage for our use when there. We had to pay to have the linen laundered (some property owners would have deducted this from the security deposit). These issues clearly caused considerable embarrassment to this party when they were mentioned to them.
Despite all this and because of our wish for everybody to have fond memories of their stay at Rose Cottage, I voluntarily gave this party a £75 rental refund together with full refund of their security deposit.
I am sure the many wonderful comments in our visitors book provide every reassurance that guests will enjoy their holiday at Rose Cottage and even return again as many do.