Estrela da Luz holiday apartment to let with shared pool, shared indoor pool, beach/lake nearby and jacuzzi/hot tub

14 reviews
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From the owner

  • Apartment
  • 3 bedrooms
  • Sleeps 6
  • 3 nights min stay
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Key information

  • 100% refund within 24 hours after booking. See Policies & House Rules
  • Beach / lakeside relaxation
  • Nearest beach 0.6 km
  • Swimming pool
  • Child friendly
  • Car advised
  • Air conditioning
  • No pets allowed
  • Private garden

From the owner

Our apt is beautifully laid out, and has 3 double bedrooms which will sleep 6 comfortably whether it be a family or a group of friends on a golfing holiday or a spa weekend. The apt is fully air conditioned and in the winter has under floor heating. The kitchen is fully equipped with all the modern needs of today. There is a large terrace off the main lounge, which has seating for 6 for al fresco dining.There are 3 more terraces, one off the kitchen (which overlooks the children's' pool and gardens); one off the master bedroom; and one off the twin bedrooms. We have enjoyed lovely family holidays there, and the children love the pools, and also the local beach. Everyone who has stayed has been very pleased with the apt, the spaciousness and comfort it provides. The apt is on one level, and is spread over quite a big area. The lounge and dining area is quite large, and there's plenty of room for everyone to chill out, after a long hot day in the sun, or before heading out to dinner. The master bedroom has a king sized bed, and the en suite has a lovely bath, great for a bit of me time. There is also a full family bathroom, which again is large, bright and comfortable.

Further details

24 hour receptionMaid service to suite at an additional chargePlease bring your own beach towelsCot, high chair, buggy etc. can be arranged at reasonable cost

Further details indoors

The apt is a large, 3 bedroom apartment on the first floor, overlooking the swimming pools and gardens and the Hugo Beaty Bar. The three bedrooms are all airy, comfortable rooms. The kitchen is fully fitted with all appliances, and has a terrace which overlooks the swimming pools. The large terrace off the lounge area has dining for 6, ideal for al fresco dining, be it breakfast, lunch or dinner. The seating area in the lounge comfortably seats 7 adults, having 3 comfortable sofas. There is an LCD tv and dvd player in the lounge area also. The dining table will comfortably extend to seat 8-10 people.

Further details outdoors

This complex has something to suit everyone. The family pool has a paddling pool for the little ones in the family, and there is another pool outside which is great for the older ones. Inside there is also a pool which is an added benefit in the winter months. There is a state of the art gym which also has classes e.g. spinning for those of you who like to keep fit. The Elmis health and beauty spa caters for all your pampering needs from facials to body treatments ( I would highly recommend the deep tissue body massage). Also on site there is a pool bar where you can get light lunches and snacks drinks and ice creams throughout the day( summer only)The Hugo Beaty Bar serves food all day from 9am to 9pm. It is a great place to have a pre-dinner drink or one of their great cocktails. There is a tennis court and rackets and balls are available at reception. There is also a children's club in the high season, details at reception. Trips to Slide & Splash, Zoo Marine, etc can be booked through reception. Lagos is the nearest big town, and is very quaint and has lovely streets and shopping areas, well worth a visit.In the Hugo Beaty Bar, there is an Internet room, which is available at no charge during open hours of the Bar.

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Amenities

Bed & bathroom

  • Bedroom 1: King Bed
  • 1 Family bathroom, 1 En suite

Families

  • Great for children of all ages
  • No pets allowed

Access

  • Parking
  • Secure parking
  • Lift access
  • Accessible for wheelchair users — please contact the owner for details before booking

Essentials

  • Air conditioning
  • Shared outdoor pool (unheated)
  • Shared indoor pool
  • Children's pool
  • Jacuzzi or hot tub
  • Shared garden
  • Private garden
  • Climbing frame
  • Swing set
  • Balcony or terrace
  • Internet access
  • Central heating
  • Sauna
  • Pool or snooker table
  • Cooker
  • Fridge
  • Freezer
  • Microwave
  • Toaster
  • Kettle
  • Dishwasher
  • Washing machine
  • Clothes dryer
  • Iron
  • TV
  • Satellite TV
  • Video player
  • DVD player
  • Stereo system
  • Telephone
  • Hair dryer
  • Linen provided
  • Towels provided

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Availability

Cancellation policy

Full refund

100% refund within 24 hours after booking (provided the stay is at least 60 days away).

Partial refund

100% refund of the amount paid (minus the booking fee*) if cancelled at least two weeks before check-in.

No refund

No refund if cancelled less than 2 weeks before check-in.

100% refund100% refund within 24 hours after booking (provided the stay is at least 60 days away).
Booking confirmed
100% refund100% refund of the amount paid (minus the booking fee*) if cancelled at least two weeks before check-in.
24 hours after booking
No refundNo refund if cancelled less than 2 weeks before check-in.
2 weeks before
Check-in date
* This fee helps us run our secure platform and enables us to provide 24/7 customer support

Things to know

Payment

This rental can only be paid for online through Holiday Lettings using your credit/debit card or PayPal (never by bank or wire transfer).

See more

Smoking

No smoking at this property

About the owner

Helen M.
Average reply time:
1 hour 44 minutes

Calendar updated:
04 Jul 2022

Years listed:
15

Languages spoken: English
This Apartment has 3 bedrooms, 2 bathrooms and sleeps 6. It has been listed on Holiday Lettings since 09 May 2007. Located in Luz, it has 14 reviews with an overall rating of 4.5. The average weekly rate is £1722.
The Owner has a response rate of 100% and the property’s calendar was last updated on 04 Jul 2022.
This property is hosted by a private host (consumer) and not a business. Bookings of their property may not be covered by EU or UK consumer protection laws. However, the Tripadvisor Rentals companies will provide you with the same customer service as with any other stay.

These are the details provided by the business owner.

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Business Address

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Reviews

4.5
Very Good
14 reviews
Excellent
11
Very Good
1
Average
1
Poor
0
Terrible
1
A Holiday Lettings verified reviewer

Estrella de Luz holiday
Jun 2022

Just returned from a perfect holiday at Estrela, We have been coming to the same resort for the last 10 years and everything as always was perfect, The booking agents were efficient and the owner of t… More 

Reviewed 17 Jun 2022

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

Owner's reply:
Thank You for your review so glad you had a lovely holiday. Looking forward to have you back again in the future. Helen

This response is the subjective opinion of the management representative and not TripAdvisor LLC.

CatherineFalk

Too corporate
Oct 2021

The staff at this place are unaccommodating and so unfriendly-just too corporate and inconsistent with their professionalism. They make people check out at 10 am and check in at 3 pm-when we asked if … More 

Reviewed 27 Oct 2021

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

Joeymac06
Egypt

Lovely stay
Sep 2019

Apartment lovely great view of the pool lovely place to visit would highly recommend. Love the golf too

Reviewed 17 Jul 2020

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

RuthW1135

Fabulous !!
Jul 2019

Fabulous accommodation, Kids loved the pools - poolside bar was an added bonus for us ! Location / Facilities all terrific. Host quick to respond to our pre-holiday queries too ! Helen, thank you so m… More 

Reviewed 8 Aug 2019

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

Owner's reply:
Hi Ruth. Thank for the lovely review so glad you had a great time. You are more than welcome back. Regards Helen xx

This response is the subjective opinion of the management representative and not TripAdvisor LLC.

pedro_crds
Southampton, United Kingdom

Lovely apartment and great facilities, hotel reception staff not great and spoiled holiday end
Sep 2018

Very pleasant apartment with great facilities, AC, balconies in every room, coffee machine with some complimentary pods and toiletries. Some very nice touches, cards, books made you feel welcomed. The… More 

Reviewed 5 Sep 2018

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

Review 1-5 of 14

FAQs

How do I find more info about the property?

You can get in touch with Helen (the owner) through the contact form on this page.

If you’ve already booked, go to Manage your holiday booking to send the owner a message.

What if I have questions before I book?

Send Helen (the owner) an email through the contact form on this page. Alternatively, if there’s a phone number on this page, you can call them.

How do I contact Helen (the owner)?

Send an email through the contact form on this page. Or if there’s a phone number on this page, you can call them.

If you’ve already booked, go to Manage your holiday booking to view Helen the owner's contact details or send them a message.

What's the difference between 'Book your stay' and 'Contact the owner/manager'?

Use the Book your stay form to pay provisionally online and send Helen (the owner) a booking request. You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then

Or send Helen (the owner) an enquiry through the Contact the owner/manager form if you’d like a quote or more info first.

What is a booking request?

When you pay online through the Book your stay form, a booking request is sent to Helen (the owner). You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then.

Only bookings paid for through our site are covered by our trusted Payment Protection.

How do I know my booking is safe?

To book this holiday home you need to pay through the Holiday Lettings website. Only bookings paid for through our site are covered by our trusted Payment Protection. This means that in the unlikely event that you’re prevented or denied access to your holiday home when you check in, we’ll offer a full refund for the stay.

Find out more about booking safely.

How do I know what it will cost for my stay?

Simply enter your holiday dates in the Book your stay form to calculate the cost of your stay.
Click Book now to see a full breakdown of the price.

You can also request a quote from Helen (the owner) through the contact form. The owner will email you the total cost for your dates and a link to book and pay online.

How do I know if my booking request has been accepted?

You’ll receive an email within 24 hours to let you know. Or you can check in Manage your holiday booking. No money will leave your account unless it’s accepted.

How do I pay for my holiday?

Use the Book your stay form to pay provisionally online. You can pay by credit/debit card or PayPal. Helen (the owner) will have 24 hours to accept the booking and no money will leave your account before then.

If you’ve been sent a quote, simply accept it and pay online through the email we sent you. You can also do this in Manage your holiday booking.

Only bookings paid for through our site are covered by our trusted Payment Protection.

Why can't I call Helen (the owner) before booking?

You can exchange contact details with the property owner/manager once your booking is confirmed and you’ve paid in full. Paying and communicating only through our platform allows us to ensure that your booking is covered by our Payment Protection policy.

If you have any questions before booking, you can send the property owner/manager a message via the contact form on their listing. Once you’ve booked, you can discuss the rental and make arrangements for your trip by logging into Manage my booking.

How do damage deposits work?

In most cases, you don’t pay a damage deposit up front. Instead, we save your payment details securely and you’re only charged in the event of damage to the property.

Occasionally, you will pay a damage deposit up front as part of the total rental cost. In this case, the owner has 10 days after you check out to report any damage. If they don’t, we’ll return your deposit. If their claim is successful, we’ll deduct the agreed cost and return the remainder.

How can I view and manage my booking?

Go to Manage your holiday booking to view all your booking details, pay the balance of your holiday or cancel it if you need to.

How do I pay the balance of my holiday?

You can pay the remaining balance of your holiday at any point. Simply go to Manage my holiday booking and click Pay now.

We’ll automatically charge the balance payment to the same payment method 10 days before it’s due. Go to Manage my holiday booking to see when the payment will be taken.

How can I retract my booking request?

You’ll need to contact Helen (the owner) to do this. Send them a message in Manage your holiday booking or through the contact form on this page.

How do I cancel my booking?

Go to Manage your holiday booking to cancel your booking. Here you can view your cancellation policy to see if you’ll be refunded.

How do I edit my booking?

You can request to change the dates or number of people on your booking via the Manage your holiday booking page. To change your holiday dates use the Edit booking button. If you need to change the number of guests staying then send Helen (the owner) a message.

If Helen (the owner) agrees, they’ll send you a revised quote outlining the changes. You can review and accept/decline this from the Manage your holiday booking page. You’ll have 48 hours to take action before the revised quote expires.

View all FAQs

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14 reviews
from

 £246 

/ night
Total
14 reviews
from

 £246 

/ night
Total