Hay-on-Wye holiday house rental with internet access, balcony/terrace, fireplace and TV

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From the owner

  • House
  • 3 bedrooms
  • Sleeps 5
  • 2 nights min stay
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Key information

  • 100% refund within 24 hours after booking. See Policies & House Rules
  • Child friendly
  • Pet friendly
  • Private garden

From the owner

Hay Riverside Retreats is a duo of stunning luxury holiday cottages in a peaceful location overlooking the River Wye and yet within a hundred yards of the historic clock tower in the centre of Hay-on-Wye. It has been independently rated at the maximum 5 Star status by Visit Wales since November 2010.

Number 25 Millbank is a dog friendly house, A refundable deposit of £100 is paid by the guest to cover the cost of any damage, replacement or additional cleaning.

Each house is identical and offers luxury self-catering holidays in which make the perfect hideaways for a romantic break, or for time out with friends and family. The three contemporary houses can be rented individually to sleep 5, or together to accommodate a larger group. For more information on prices and last minute discounts please visit the Hay Riverside Retreats website.

THE COTTAGE

BEDROOMS: The cottage has three bedrooms, finished to a high standard with crisp Egyptian cotton sheets, feather pillows, and double glazed windows. The bedrooms are fitted with curtains and blinds backed with special linings to ensure guests are not disturbed by early morning light.

KITCHEN AND TERRACE: • The kitchen, on the ground floor, is beautifully designed for cooking and dining with the additional benefit of French doors leading onto a paved terrace for eating outside. The terrace offers superb views of the riverbank and adds to the sense of country luxury providing the perfect place to sit with a book and enjoy the sounds of the river, or to watch the sun set and the stars appear. There is discrete lighting and terrace furniture for eating al fresco.

BATHROOMS: The master bedroom on the first floor is en-suite, and there is a second bathroom the two additional bedrooms on the top floor. There is also a downstairs toilet.

LIVINGROOM: The spacious living room on the first floor offers stunning views overlooking the river with folding glass doors and a 17 foot wide balcony. From the comfort of the leather sofa and chairs, guests can enjoy the birdsong and sounds of the river as it runs its course through mid-Wales. Facing north-west, the living room makes the most of sunsets, the evening sky at dusk and the stars at night.

Throughout the house, there are lots of options for lighting, with lamps, wall lights and spot lights with adjustable dimmers to suit all moods. Each house is equipped with TV, DVD player, WiFi, and music docking station.

CAR PARKING: Each house as a driveway which can comfortably park one car, with additional parking for a second car within easy walking distance.

THE LOCAL AREA: It is just a two minute stroll to the centre of Hay with its quaint narrow streets, bookshops, galleries, pavement cafes and medieval castle. The stunning Welsh countryside is also on your doorstep with The Black Mountains behind Hay and the Brecon Beacons just a short drive away.

SUNDAY TIMES REVIEW

Sunday Times (16 January 2011): Feature: "50 Cool Cottages" - “Perfect. Hay Retreats, a trio of stylish, three-storey town houses with balconies and decks that overlook the Wye."

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Amenities

Bed & bathroom

  • Bedroom 1: King Bed
  • Bedroom 2: 2 Single Beds
  • Bedroom 3: Single Bed
  • 1 Family bathroom, 1 En suite, 1 Shower room, 1 Toilet Only

Families

  • Great for children of all ages
  • Pets welcome
  • High chair available

Access

  • Not suitable for wheelchair users

Essentials

  • Wi-Fi available
  • Private garden
  • BBQ
  • Waterfront
  • Balcony or terrace
  • Deck
  • Internet access
  • Central heating
  • Fireplace
  • Cooker
  • Fridge
  • Freezer
  • Microwave
  • Toaster
  • Kettle
  • Dishwasher
  • Washing machine
  • Iron
  • High chair available
  • TV
  • Satellite TV
  • DVD player
  • Stereo system
  • Linen provided
  • Towels provided
  • Housekeeping Included

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Map

Area

Map

Availability

Cancellation policy

Full refund

100% refund within 24 hours after booking (provided the stay is at least 60 days away).

Partial refund

50% refund of the amount paid (minus the booking fee*) if cancelled at least 8 weeks before check-in.

25% refund of the amount paid (minus the booking fee*) if cancelled at least 4 weeks before check-in.

No refund

No refund if cancelled less than 4 weeks before check-in.

100% refund100% refund within 24 hours after booking (provided the stay is at least 60 days away).
Booking confirmed
50% refund50% refund of the amount paid (minus the booking fee*) if cancelled at least 8 weeks before check-in.
24 hours after booking
25% refund25% refund of the amount paid (minus the booking fee*) if cancelled at least 4 weeks before check-in.
8 weeks before
No refundNo refund if cancelled less than 4 weeks before check-in.
4 weeks before
Check-in date
* This fee helps us run our secure platform and enables us to provide 24/7 customer support

Things to know

Check in: 16:00 Check out: 10:00
If you have any questions about check-in or check-out times, please contact the owner/manager.

Payment

This rental can only be paid for online through Holiday Lettings using your credit/debit card or PayPal (never by bank or wire transfer).

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Smoking

No smoking at this property

About the owner

Kasie J.
Calendar updated:
06 May 2024

Years listed:
5

Based in:
United Kingdom
Languages spoken: English
This House has 3 bedrooms, 4 bathrooms and sleeps 5. It has been listed on Holiday Lettings since 11 Sep 2018. Located in Powys, it has 105 reviews with an overall rating of 5. The average weekly rate is £1432.
The property’s calendar was last updated on 06 May 2024.
This property is hosted by a private host (consumer) and not a business. Bookings of their property may not be covered by EU or UK consumer protection laws. However, the Tripadvisor Rentals companies will provide you with the same customer service as with any other stay.

These are the details provided by the business owner.

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Reviews

5
Excellent
105 reviews
Excellent
96
Very Good
8
Average
1
Poor
0
Terrible
0
Christopher B

Comfortable and spacious
Sep 2023

Our second visit this year and we would not hesitate to recommend. Very comfortable super-king bed, spacious sitting room with balcony overlooking the river. The kitchen is equipped with everything yo… More 

Reviewed 26 Sep 2023

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

G8093AFsuzannep

Lovely stay but a few minor points
Sep 2022

We stayed in 26 Mill Bank at the weekend and the house is lovely. It was incredibly close to the venue that we were attending for a wedding. The only two minor issues we had were: 1. We paid extra… More 

Reviewed 5 Sep 2022

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

A Holiday Lettings verified reviewer

Relaxing break
Aug 2020

We stayed here for a couple of days as a family of 4 and 2 dogs. The cottage was clean ,spacious and well equipped. Great position for river walks and town centre. Wouldn't hesitate to book agai… More 

Reviewed 29 Aug 2020

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

ukguyinKL1
Kuala Lumpur, Malaysia

absolutely wonderful
Aug 2020

what a fabulous stay we had , we had both houses for a long weekend . the view from the second floor is just amazing , thank you :)

Reviewed 14 Aug 2020

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

Mary L
Leicester, England, United Kingdom

All round excellent experience of Hay Retreats
Mar 2018

We were most impressed the service we received from Hay retreats and can recommend their rentals to anyone who want to assured of a comfortable, stylish and clean property for their holiday in Hay

Reviewed 8 Apr 2018

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

Review 1-5 of 105

FAQs

How do I find more info about the property?

You can get in touch with Kasie (the owner) through the contact form on this page.

If you’ve already booked, go to Manage your holiday booking to send the owner a message.

What if I have questions before I book?

Send Kasie (the owner) an email through the contact form on this page. Alternatively, if there’s a phone number on this page, you can call them.

How do I contact Kasie (the owner)?

Send an email through the contact form on this page. Or if there’s a phone number on this page, you can call them.

If you’ve already booked, go to Manage your holiday booking to view Kasie the owner's contact details or send them a message.

What's the difference between 'Book your stay' and 'Contact the owner/manager'?

Use the Book your stay form to pay provisionally online and send Kasie (the owner) a booking request. You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then

Or send Kasie (the owner) an enquiry through the Contact the owner/manager form if you’d like a quote or more info first.

What is a booking request?

When you pay online through the Book your stay form, a booking request is sent to Kasie (the owner). You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then.

Only bookings paid for through our site are covered by our trusted Payment Protection.

How do I know my booking is safe?

To book this holiday home you need to pay through the Holiday Lettings website. Only bookings paid for through our site are covered by our trusted Payment Protection. This means that in the unlikely event that you’re prevented or denied access to your holiday home when you check in, we’ll offer a full refund for the stay.

Find out more about booking safely.

How do I know what it will cost for my stay?

Simply enter your holiday dates in the Book your stay form to calculate the cost of your stay.
Click Book now to see a full breakdown of the price.

You can also request a quote from Kasie (the owner) through the contact form. The owner will email you the total cost for your dates and a link to book and pay online.

How do I know if my booking request has been accepted?

You’ll receive an email within 24 hours to let you know. Or you can check in Manage your holiday booking. No money will leave your account unless it’s accepted.

How do I pay for my holiday?

Use the Book your stay form to pay provisionally online. You can pay by credit/debit card or PayPal. Kasie (the owner) will have 24 hours to accept the booking and no money will leave your account before then.

If you’ve been sent a quote, simply accept it and pay online through the email we sent you. You can also do this in Manage your holiday booking.

Only bookings paid for through our site are covered by our trusted Payment Protection.

Why can't I call Kasie (the owner) before booking?

You can exchange contact details with the property owner/manager once your booking is confirmed and you’ve paid in full. Paying and communicating only through our platform allows us to ensure that your booking is covered by our Payment Protection policy.

If you have any questions before booking, you can send the property owner/manager a message via the contact form on their listing. Once you’ve booked, you can discuss the rental and make arrangements for your trip by logging into Manage my booking.

How do damage deposits work?

In most cases, you don’t pay a damage deposit up front. Instead, we save your payment details securely and you’re only charged in the event of damage to the property.

Occasionally, you will pay a damage deposit up front as part of the total rental cost. In this case, the owner has 10 days after you check out to report any damage. If they don’t, we’ll return your deposit. If their claim is successful, we’ll deduct the agreed cost and return the remainder.

How can I view and manage my booking?

Go to Manage your holiday booking to view all your booking details, pay the balance of your holiday or cancel it if you need to.

How do I pay the balance of my holiday?

You can pay the remaining balance of your holiday at any point. Simply go to Manage my holiday booking and click Pay now.

We’ll automatically charge the balance payment to the same payment method 10 days before it’s due. Go to Manage my holiday booking to see when the payment will be taken.

How can I retract my booking request?

You’ll need to contact Kasie (the owner) to do this. Send them a message in Manage your holiday booking or through the contact form on this page.

How do I cancel my booking?

Go to Manage your holiday booking to cancel your booking. Here you can view your cancellation policy to see if you’ll be refunded.

How do I edit my booking?

You can request to change the dates or number of people on your booking via the Manage your holiday booking page. To change your holiday dates use the Edit booking button. If you need to change the number of guests staying then send Kasie (the owner) a message.

If Kasie (the owner) agrees, they’ll send you a revised quote outlining the changes. You can review and accept/decline this from the Manage your holiday booking page. You’ll have 48 hours to take action before the revised quote expires.

View all FAQs

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105 reviews
from

 £287 

/ night
Total
105 reviews
from

 £287 

/ night
Total