“Bedroom and Facilities provided are Not As Described and no Privacy.”
Reviewed 31 Aug 2016
I thought I have booked and paid for a self- contained double bedroom. But it wasn't so. It was a mere shared bread and breakfast apartment. I had to wait to use shared toilet with other occupants. Mo… More
The listings clearly state by the headings "Double Bedroom" and "King Size & Double Bedroom" and the photos show that there are 2 bedrooms that are available for guests within the house and that the kitchen & bathroom are separate and shared, otherwise they would say ensuite. Some guests may spend longer times than others in the bathroom. So it sounds like you need to have an ensuite bathroom in future to avoid this happening again.
The double bedroom contains a double bed and a sofa chair bed which accommodates 3 people. Nobody else has ever complained about it before or decided to lodge elsewhere, so that is unfortunate it was not to your daughters satisfaction.
I was not asked for, nor did i give any assurance about the bedroom, so I actually don't know what assurance you were referring to, wanted or needed in regards to that statement.
“great host” Babs the owner was a lovely host for our one night stay... she made us feel right at home from the first minute with a lovely cup of tea and a chat in the lounge. Our room was comfortable and clean with fresh towels supplied and tea/coffee
“Best experience for travel and stay” Helena is really hospitable and l literally feel at home with her. Location is convenient and room delicately decorated with a superb bed. I highly recommend it!
“Newly refurbished home, close proximity to all amenities, wonderful place to stay” A beautifully refurbished home with a lovely double bedroom and new private bathroom - ideal for anyone looking for a lovely quiet spot to explore Richmond and the rest
“Residential neighborhood, easy walking to Richmond station, attractive, warm and cosy, wonderful hosting family”
Reviewed 24 Mar 2016
Located in a very nice, quiet and safe residential area, this double bedroom/private bath is in a charming, attractive, welcoming and recently renovated house. Situated on the first floor, the room is… More
Thank you so much for the lovely review! We were thrilled to host you both and very much look forward to welcoming you back soon.
All the very best,
“Beautiful house, charming family”
Reviewed 13 Jan 2016
We stayed at Cresswell Rd for 2 nights when visiting friends in Richmond, we cannot recommend it highly enough.
This beautiful house has been recently renovated and combines classic and modern styl… More
Thank you so much for your lovely review. We were delighted to have you staying with us last weekend and look forward to hopefully welcoming you again in the New Year.
We wish you both a wonderful weekend and send you all the very best wishes,
“Luxury and ease in Richmond”
Reviewed 3 Apr 2016
I had the most luxurious and comfortable stay with Catherine, a very helpful host
It's a lovely family home, very easy to be in, with privacy too.
It's also easy to get to the station, then centra… More
Thank you so much for the review!! We all very much look forward to welcoming you back soon!
All the best,