“Beautiful Views” The villa was lovely, very comfortable and had loads of space for the 4 of us.
The views from the pool (unheated so still chilly in April) were amazing.
The kitchen could use some more cutlery and cooking utensils etc, but this was
“A beautiful, very comfortable villa for a peaceful holiday.”
Reviewed 17 Aug 2015
Me and my husband plus our two children had a wonderful stay in Patti. The villa was absolutely perfect with everything we could possibly need. Very comfortable, very clean and spacious, with a magn… More
“If privacy is what you are after this 'villa' may not be for you”
Reviewed 5 Aug 2014
Overall it was a nice place to stay and the views are fantastic but just bear in mind if privacy is what you are looking for this may not be the villa for you...
The accommodation is in fact a part… More
I am really sorry to hear that despite having an enjoyable time you did not leave 100% satisfied. At Villa Fontanelle we try to make everything we can in order to make our guests feel better than at home and years of returning customers make us proud of the job we do every day.
For what concerns your privacy issues, the listing states that the Villa is a bi-familiar one, I am sorry if it was not clear to you from the beginning but we are always very transparent in saying that the swimming pool is going to be shared with my family (which makes a relatively low use of it, depending on the month of the year). Additionally I believe it has happened only once that a member of my family went to the pool during your stay.
For what concerns the freezer, it happens that sometimes previous guests turn it off accidentally and it was not noticed from our side, my apologies for that. Although I do not want to put in doubt the fact that the freezer was smelling bad after you switched it on, be assured that we perform a very in depth cleaning (including fridge and freezer) every time a guest leaves the house.
Once again thank you for your review, we value everything our guests have to say about their stay, we take pride of the good reviews and use the not so good ones to keep improving the quality of our service.
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