Zermatt holiday apartment rental with internet access, balcony/terrace and TV

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From the owner

  • Apartment
  • 1 bedroom
  • Sleeps 2
  • Min stay varies
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Key information

  • 100% refund within 24 hours after booking. See Policies & House Rules
  • Child friendly
  • Car not necessary
  • No pets allowed

From the owner

Zermatt is a car-free village at the foot of the famous and magnificent Matterhorn mountain. It can be reached in around 3 1/2 hours by train from Geneva or Zurich airports where the train station is at the airport. If you are driving your car must be left in a parking in Tasch, 9 kms below Zermatt and you then take the shuttle train to the centre of Zermatt village. Alternatively, you can leave your car in one of the small garages on the lefthand side as you enter Tasch and take their taxi (only they and residents have road access as far as the entrance to the village).Haus Imperial is located less than 5 minutes on foot from the main train station, the Bahnhofstrasse which is the heart of the village, and the departure stations for Gornergrat and Sunnegga. You can also reach the MatterhornExpress departure station by taking a bus at the bottom of the street or at the train station. Three supermarkets are also within walking distance, as well as numerous smaller specialty stores and bakeries. The Haus Imperial studio is non-smoking. It offers a large south facing balcony from where you have an uninterrupted view to the Matterhorn. The studio comprises a kitchen area equipped with everything you could possibly need: fridge, dishwasher, expresso coffee machine, fondu and raclette machines, microwave. There is a dining area, a living area, a double bed (160cms), a shower/WC, and there is a heated ski room in the entrance hall of the building.

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Amenities

Bed & bathroom

  • 1 Double Bed
  • 1 Shower room

Families

  • Great for children of all ages
  • No pets allowed
  • High chair available

Access

  • Not suitable for wheelchair users

Essentials

  • Wi-Fi available
  • Mountain Views
  • Balcony or terrace
  • Internet access
  • Central heating
  • Cooker
  • Fridge
  • Freezer
  • Microwave
  • Toaster
  • Kettle
  • Dishwasher
  • High chair available
  • TV
  • Linen provided
  • Towels provided

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Interaction with guest

Haus Imperial, Unterer Mattenweg 22, 3920 Zermatt Check-in is at 1500h and check-out at 10h Because of the logistics of arriving in Zermatt, it is not always possible to arrive and depart exactly at the desired hour. It helps my planning for cleaning and for accommodating late/early arrivals and departures of guests, if you can let me know your estimated arrival and departure times. After the booking process, I prefer to be in direct contact with you, as opposed to going through the website. Therefore either text messages, email, WhatsApp, or just simply telephone are easiest and quickest. Just let me know if you need any help with travel arrangements.
Map

Area

Map

Availability

Cancellation policy

Full refund

100% refund within 24 hours after booking (provided the stay is at least 60 days away).

Partial refund

50% refund of the amount paid (minus the booking fee*) if cancelled at least 4 weeks before check-in.

No refund

No refund if cancelled less than 4 weeks before check-in.

100% refund100% refund within 24 hours after booking (provided the stay is at least 60 days away).
Booking confirmed
50% refund50% refund of the amount paid (minus the booking fee*) if cancelled at least 4 weeks before check-in.
24 hours after booking
No refundNo refund if cancelled less than 4 weeks before check-in.
4 weeks before
Check-in date
* This fee helps us run our secure platform and enables us to provide 24/7 customer support

Things to know

Check in: 15:00 Check out: 09:00
If you have any questions about check-in or check-out times, please contact the owner/manager.

Payment

This rental can only be paid for online through Holiday Lettings using your credit/debit card or PayPal (never by bank or wire transfer).

See more

Smoking

No smoking at this property

About the owner

Nicki S.
Calendar updated:
22 Apr 2024

Years listed:
9

Based in:
Switzerland
Languages spoken: English, French
This Apartment has 1 bedroom, 1 bathroom and sleeps 2. It has been listed on Holiday Lettings since 21 Aug 2015. Located in Canton of Valais, it has 7 reviews with an overall rating of 5. The average weekly rate is £1032.
The Owner has a response rate of 85% and the property’s calendar was last updated on 22 Apr 2024.
This property is hosted by a private host (consumer) and not a business. Bookings of their property may not be covered by EU or UK consumer protection laws. However, the Tripadvisor Rentals companies will provide you with the same customer service as with any other stay.

These are the details provided by the business owner.

Business Name

Business Address

Business Telephone

Business Email

Other Applicable Information

Reviews

5
Excellent
7 reviews
Excellent
7
Very Good
0
Average
0
Poor
0
Terrible
0
shifra b
Stoke, United Kingdom

Local and comfortable place
Aug 2022

The well equipped and spacious studio, is right in the center of Zermatt. It's quiet, near the station and the shops. We enjoyed our stay and recommend it!

Reviewed 21 Sep 2022

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

Owner's reply:
Hi Shifra so pleased you enjoyed your stay this summer. We look forward to welcoming you next year. Nicki

This response is the subjective opinion of the management representative and not TripAdvisor LLC.

glennaune1965
Taipei, Taiwan

Convenient location.
Jan 2020

Great studio apartment in a very convenient location. Only 3 minutes walk Gornergrat base train station. Denner and Coop supermarkets are also only a few minutes by walking.

Reviewed 2 Feb 2020

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

Stephanie C
Granada, Spain

Beautiful Place
Nov 2019

We stayed at Anns apartment for most of our trip to Zermatt. It was equipped well for a longer stay and the beds very comfortable at the end of a full day on the slopes. Ann was very welcoming and mor… More 

Reviewed 12 Dec 2019

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

Owner's reply:
Thank you and hope to see you soon!

This response is the subjective opinion of the management representative and not TripAdvisor LLC.

Jane H

WHAT A FIND
Jul 2018

Fabulous place to stay - close to train stations, shops and tourist office. Studio was clean, well equiped for cooking, and quiet. Ann's special ammenities made us feel welcomed. Our view of t… More 

Reviewed 19 Jul 2018

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

Owner's reply:
I'm so glad you had a good time and enjoyed Zermatt and the studio...especially the view from the breakfast table! Thank you for taking the time to write a review too, appreciate it.

This response is the subjective opinion of the management representative and not TripAdvisor LLC.

chavan2017
Fribourg, Switzerland

Séjour tranquille et agréable à Zermatt
Jan 2017

Agréable, fonctionnel et bien équipé, l'appartement se trouve au centre de la station, dans un quartier très calme. Les magasins et les restaurants se trouvent à… More 

Reviewed 19 Mar 2017

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

Owner's reply:
Merci beaucoup.

This response is the subjective opinion of the management representative and not TripAdvisor LLC.

Review 1-5 of 7

FAQs

How do I find more info about the property?

You can get in touch with Nicki (the owner) through the contact form on this page.

If you’ve already booked, go to Manage your holiday booking to send the owner a message.

What if I have questions before I book?

Send Nicki (the owner) an email through the contact form on this page. Alternatively, if there’s a phone number on this page, you can call them.

How do I contact Nicki (the owner)?

Send an email through the contact form on this page. Or if there’s a phone number on this page, you can call them.

If you’ve already booked, go to Manage your holiday booking to view Nicki the owner's contact details or send them a message.

What's the difference between 'Book your stay' and 'Contact the owner/manager'?

Use the Book your stay form to pay provisionally online and send Nicki (the owner) a booking request. You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then

Or send Nicki (the owner) an enquiry through the Contact the owner/manager form if you’d like a quote or more info first.

What is a booking request?

When you pay online through the Book your stay form, a booking request is sent to Nicki (the owner). You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then.

Only bookings paid for through our site are covered by our trusted Payment Protection.

How do I know my booking is safe?

To book this holiday home you need to pay through the Holiday Lettings website. Only bookings paid for through our site are covered by our trusted Payment Protection. This means that in the unlikely event that you’re prevented or denied access to your holiday home when you check in, we’ll offer a full refund for the stay.

Find out more about booking safely.

How do I know what it will cost for my stay?

Simply enter your holiday dates in the Book your stay form to calculate the cost of your stay.
Click Book now to see a full breakdown of the price.

You can also request a quote from Nicki (the owner) through the contact form. The owner will email you the total cost for your dates and a link to book and pay online.

How do I know if my booking request has been accepted?

You’ll receive an email within 24 hours to let you know. Or you can check in Manage your holiday booking. No money will leave your account unless it’s accepted.

How do I pay for my holiday?

Use the Book your stay form to pay provisionally online. You can pay by credit/debit card or PayPal. Nicki (the owner) will have 24 hours to accept the booking and no money will leave your account before then.

If you’ve been sent a quote, simply accept it and pay online through the email we sent you. You can also do this in Manage your holiday booking.

Only bookings paid for through our site are covered by our trusted Payment Protection.

Why can't I call Nicki (the owner) before booking?

You can exchange contact details with the property owner/manager once your booking is confirmed and you’ve paid in full. Paying and communicating only through our platform allows us to ensure that your booking is covered by our Payment Protection policy.

If you have any questions before booking, you can send the property owner/manager a message via the contact form on their listing. Once you’ve booked, you can discuss the rental and make arrangements for your trip by logging into Manage my booking.

How do damage deposits work?

In most cases, you don’t pay a damage deposit up front. Instead, we save your payment details securely and you’re only charged in the event of damage to the property.

Occasionally, you will pay a damage deposit up front as part of the total rental cost. In this case, the owner has 10 days after you check out to report any damage. If they don’t, we’ll return your deposit. If their claim is successful, we’ll deduct the agreed cost and return the remainder.

How can I view and manage my booking?

Go to Manage your holiday booking to view all your booking details, pay the balance of your holiday or cancel it if you need to.

How do I pay the balance of my holiday?

You can pay the remaining balance of your holiday at any point. Simply go to Manage my holiday booking and click Pay now.

We’ll automatically charge the balance payment to the same payment method 10 days before it’s due. Go to Manage my holiday booking to see when the payment will be taken.

How can I retract my booking request?

You’ll need to contact Nicki (the owner) to do this. Send them a message in Manage your holiday booking or through the contact form on this page.

How do I cancel my booking?

Go to Manage your holiday booking to cancel your booking. Here you can view your cancellation policy to see if you’ll be refunded.

How do I edit my booking?

You can request to change the dates or number of people on your booking via the Manage your holiday booking page. To change your holiday dates use the Edit booking button. If you need to change the number of guests staying then send Nicki (the owner) a message.

If Nicki (the owner) agrees, they’ll send you a revised quote outlining the changes. You can review and accept/decline this from the Manage your holiday booking page. You’ll have 48 hours to take action before the revised quote expires.

View all FAQs

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7 reviews
from

 £148 

/ night
Total
7 reviews
from

 £148 

/ night
Total