Polaris World nr Los Alcazares holiday villa accommodation with private pool, beach/lake nearby, internet access and balcony/terrace

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From the owner

  • Villa
  • 3 bedrooms
  • Sleeps 6
  • 3 nights min stay
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Key information

  • 100% refund within 24 hours after booking. See Policies & House Rules
  • Beach / lakeside relaxation
  • Nearest beach 3 km
  • Swimming pool
  • Child friendly
  • Car advised
  • Air conditioning
  • No pets allowed
  • Private garden

From the owner

Welcome to our villa, Casa Jenella; we hope you will feel perfectly at home here, as we have tried to create that home from home experience for you. Our villa is fully air conditioned and has been beautifully furnished to a very high standard and has everything anyone would require for a perfect and relaxing holiday break." Mi Casa Es Su Casa". The villa, is ideal for either the romantic holiday for two or for a lively family holiday; it is situated on the exclusive, 5* Mar Menor Golf Resort. The resort is stunning in its design and offers plenty of facilities for all ages. It has 24 hour security and is therefore a secure and safe environment to live or to holiday in. Our villa is only five minutes from the nearest coastal town Alcazares.

Amenities

Bed & bathroom

  • Bedroom 1: King Bed
  • Bedroom 2: Double Bed
  • Bedroom 3: Double Bed
  • Beds in other rooms:
  • 2 Family bathrooms, 1 En suite

Families

  • Great for children of all ages
  • No pets allowed
  • Cot available

Access

  • Parking
  • Secure parking
  • Not suitable for wheelchair users

Essentials

  • Wi-Fi available
  • Air conditioning
  • Private outdoor pool (unheated)
  • Private garden
  • BBQ
  • Patio
  • Solarium or roof terrace
  • Balcony or terrace
  • Internet access
  • Central heating
  • Safe
  • Cooker
  • Fridge
  • Freezer
  • Microwave
  • Toaster
  • Kettle
  • Dishwasher
  • Washing machine
  • Clothes dryer
  • Iron
  • TV
  • Satellite TV
  • DVD player
  • Stereo system
  • Ceiling Fans
  • Linen provided
  • Towels provided

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Map

Area

Map

Availability

Cancellation policy

Full refund

100% refund within 24 hours after booking (provided the stay is at least 60 days away).

Partial refund

50% refund of the amount paid (minus the booking fee*) if cancelled at least 4 weeks before check-in.

25% refund of the amount paid (minus the booking fee*) if cancelled at least 2 weeks before check-in.

No refund

No refund if cancelled less than 2 weeks before check-in.

100% refund100% refund within 24 hours after booking (provided the stay is at least 60 days away).
Booking confirmed
50% refund50% refund of the amount paid (minus the booking fee*) if cancelled at least 4 weeks before check-in.
24 hours after booking
25% refund25% refund of the amount paid (minus the booking fee*) if cancelled at least 2 weeks before check-in.
4 weeks before
No refundNo refund if cancelled less than 2 weeks before check-in.
2 weeks before
Check-in date
* This fee helps us run our secure platform and enables us to provide 24/7 customer support

Things to know

Check in: 16:00 Check out: 10:00
If you have any questions about check-in or check-out times, please contact the owner/manager.

Payment

This rental can only be paid for online through Holiday Lettings using your credit/debit card or PayPal (never by bank or wire transfer).
Damage deposit: £200.00

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Smoking

No smoking at this property

House rules

Casa Jenella is a no pet and No Smoking indoors villa.
N.B.The guests will pay for their own villa clean. My villa manager, deals with all the cleaning and villa preparation aspects.You will see for yourselves how well she prepares our villa.
Many Thanks, Ray

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About the owner

Ray S.
Average reply time:
46 minutes

Calendar updated:
22 Feb 2024

Years listed:
14

Languages spoken: English
This Villa has 3 bedrooms, 3 bathrooms and sleeps 6. It has been listed on Holiday Lettings since 27 Apr 2009. Located in Mar Menor Golf Resort, it has 48 reviews with an overall rating of 5. The average weekly rate varies from £665 to £905.
The Owner has a response rate of 94% and the property’s calendar was last updated on 22 Feb 2024.
This property is hosted by a private host (consumer) and not a business. Bookings of their property may not be covered by EU or UK consumer protection laws. However, the Tripadvisor Rentals companies will provide you with the same customer service as with any other stay.

These are the details provided by the business owner.

Business Name

Business Address

Business Telephone

Business Email

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Reviews

5
Excellent
48 reviews
Excellent
45
Very Good
2
Average
1
Poor
0
Terrible
0
A Holiday Lettings verified reviewer

Beautiful villa
Sep 2022

Brilliant holiday at Casa Jenella, everything spotless, close to the hotel with choice of restaurants. Everything you need at the villa and supermarket at a walking distance, will be back again soon

Reviewed 26 Sep 2022

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

ronaldlaunchbury60
Lichfield, United Kingdom

Fabulous Villa
Aug 2022

I booked Ray's Villa,Casa Janella for the whole month of August. On our arrival the 3 bedroom place was spotlessly clean throughout. Our swimming pool was cleaned on a regular basis . We sat out … More 

Reviewed 9 Sep 2022

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

Owner's reply:
Thank you Ronald for your kind review. I’m glad you had a great stay at Casa Jenella and that you found our villa up to your satisfaction . Many Thanks, Ray

This response is the subjective opinion of the management representative and not TripAdvisor LLC.

Andy S
Northampton, United Kingdom

Total Relaxation
Jul 2022

We had a family holiday, Myself, wife, two sons and my elderly mother. The villa is fantastic, set in a quiet residential area on the golf resort. The hotel with restaurants is close by. There is a Sp… More 

Reviewed 25 Jul 2022

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

Owner's reply:
Thank you Andy for your kind review. I am so glad you and your family enjoyed your holiday at Casa Jenella. It’s nice to get such positive feedback and it goes without saying your are more than welcome to stay again if you ever wish to. Many Thanks, Ray

This response is the subjective opinion of the management representative and not TripAdvisor LLC.

A Holiday Lettings verified reviewer

Great Easter Break
Apr 2022

Villa is great! It is well situated and has a great outdoor space. Great base for trips to: Cartagena; Murcia; and various coastal towns. The inside/outside room is a great addition. I would recom… More 

Reviewed 12 May 2022

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

Owner's reply:
Thank you Gerard for your kind review. So glad you enjoyed your stay at our villa. Your are more than welcome to stay again if you are ever over this way . Many Thanks, Ray

This response is the subjective opinion of the management representative and not TripAdvisor LLC.

frecks43
Telford, United Kingdom

Second time around
Aug 2021

Just returned from a fantastic three week stay at Casa Jenella. This is the second time we have visited and the villa was just as great as the first time. The pool and facilities are fantastic. WIFi a… More 

Reviewed 29 Aug 2021

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

Review 1-5 of 48

FAQs

How do I find more info about the property?

You can get in touch with Ray (the owner) through the contact form on this page.

If you’ve already booked, go to Manage your holiday booking to send the owner a message.

What if I have questions before I book?

Send Ray (the owner) an email through the contact form on this page. Alternatively, if there’s a phone number on this page, you can call them.

How do I contact Ray (the owner)?

Send an email through the contact form on this page. Or if there’s a phone number on this page, you can call them.

If you’ve already booked, go to Manage your holiday booking to view Ray the owner's contact details or send them a message.

What's the difference between 'Book your stay' and 'Contact the owner/manager'?

Use the Book your stay form to pay provisionally online and send Ray (the owner) a booking request. You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then

Or send Ray (the owner) an enquiry through the Contact the owner/manager form if you’d like a quote or more info first.

What is a booking request?

When you pay online through the Book your stay form, a booking request is sent to Ray (the owner). You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then.

Only bookings paid for through our site are covered by our trusted Payment Protection.

How do I know my booking is safe?

To book this holiday home you need to pay through the Holiday Lettings website. Only bookings paid for through our site are covered by our trusted Payment Protection. This means that in the unlikely event that you’re prevented or denied access to your holiday home when you check in, we’ll offer a full refund for the stay.

Find out more about booking safely.

How do I know what it will cost for my stay?

Simply enter your holiday dates in the Book your stay form to calculate the cost of your stay.
Click Book now to see a full breakdown of the price.

You can also request a quote from Ray (the owner) through the contact form. The owner will email you the total cost for your dates and a link to book and pay online.

How do I know if my booking request has been accepted?

You’ll receive an email within 24 hours to let you know. Or you can check in Manage your holiday booking. No money will leave your account unless it’s accepted.

How do I pay for my holiday?

Use the Book your stay form to pay provisionally online. You can pay by credit/debit card or PayPal. Ray (the owner) will have 24 hours to accept the booking and no money will leave your account before then.

If you’ve been sent a quote, simply accept it and pay online through the email we sent you. You can also do this in Manage your holiday booking.

Only bookings paid for through our site are covered by our trusted Payment Protection.

Why can't I call Ray (the owner) before booking?

You can exchange contact details with the property owner/manager once your booking is confirmed and you’ve paid in full. Paying and communicating only through our platform allows us to ensure that your booking is covered by our Payment Protection policy.

If you have any questions before booking, you can send the property owner/manager a message via the contact form on their listing. Once you’ve booked, you can discuss the rental and make arrangements for your trip by logging into Manage my booking.

How do damage deposits work?

In most cases, you don’t pay a damage deposit up front. Instead, we save your payment details securely and you’re only charged in the event of damage to the property.

Occasionally, you will pay a damage deposit up front as part of the total rental cost. In this case, the owner has 10 days after you check out to report any damage. If they don’t, we’ll return your deposit. If their claim is successful, we’ll deduct the agreed cost and return the remainder.

How can I view and manage my booking?

Go to Manage your holiday booking to view all your booking details, pay the balance of your holiday or cancel it if you need to.

How do I pay the balance of my holiday?

You can pay the remaining balance of your holiday at any point. Simply go to Manage my holiday booking and click Pay now.

We’ll automatically charge the balance payment to the same payment method 10 days before it’s due. Go to Manage my holiday booking to see when the payment will be taken.

How can I retract my booking request?

You’ll need to contact Ray (the owner) to do this. Send them a message in Manage your holiday booking or through the contact form on this page.

How do I cancel my booking?

Go to Manage your holiday booking to cancel your booking. Here you can view your cancellation policy to see if you’ll be refunded.

How do I edit my booking?

You can request to change the dates or number of people on your booking via the Manage your holiday booking page. To change your holiday dates use the Edit booking button. If you need to change the number of guests staying then send Ray (the owner) a message.

If Ray (the owner) agrees, they’ll send you a revised quote outlining the changes. You can review and accept/decline this from the Manage your holiday booking page. You’ll have 48 hours to take action before the revised quote expires.

View all FAQs

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48 reviews
from

 £115 

/ night
Total
48 reviews
from

 £115 

/ night
Total