“Conveniently located” The apartment was very conveniently located for going in to town, to the waterfront, and up the Great Orne. We didn't use the car at all. The apartment was quiet and the owner pleasant. The kitchen was well equipped for self-cate
This is a spacious and comfortable apartment. Kitchen is well equipped and the large fridge freezer is definitely handy for a long stay. There are plenty of places to sit in the lounge which has a la… More
Our holiday home, Oystercatcher House, is perfectly located within the medieval walls of Conwy, which has been a UNESCO World Heritage site since 1986, see our website for more details.
Just a few steps from our front door and through the ancient gateway of Porth Isa i …see more
“Wonderful” We had a wonderful holiday in Conwy Marina and highly recommend this property as a base for exploring this lovely area of North Wales. The owner was helpful from the moment we contacted her to book the property, sending information and dire
We did lots of Internet research trying to find self catering accommodation that was nicely furnished and would seem like a real treat rather than just somewhere to stay. It's fair to say we struck go… More
“Cannot rate this home highly enough”
Reviewed 30 Dec 2011
Just returned from one weeks stay at Glan Yr Afon over the Christmas week. We have stayed in many holiday homes both in the UK and overseas and I can honestly say this has to be the best one yet for … More
“Great Place - pictures don't do it justice”
Reviewed 20 Nov 2011
We stayed for a weekend in November ; 4 adults and 4 children and this house was perfect for us. Great facilities, the large kitchen/living room is especially nice and having three bathrooms is a real… More
“Great Location” Great location very convenient for all of the delights of Conwy. Good facilities and equipment in the accommodation. The photos don't do it justice. The only niggle was the hot water was a bit of a faff to get right, but we did get the
The apartment is like a home for home. The facilities are excellent and the apartment lovely, fresh and welcoming. I loved the welcome pack - not tea, coffee and sugar as expected - but wine and hand … More
Thank you for your excellent feedback; and we look forward to welcoming you back to Jackdaws Nest over the new year.
Reviewed 9 Aug 2016
Great location for all pubs & restaurants. Conwy quay has become a local spot for a pint while the kids enjoy the beach. The archway is a must for fish & chips,and Alfredo's for a pizza or pasta.All t… More
“Charming accommodation within the historic walls of Conwy”
Reviewed 19 Mar 2014
On arrival we were treated to a welcome pack consisting of Wine and Chocolates!!! Which we very much appreciated.
The apartment was spotlessly clean, this combined with a homely atmosphere our stay… More
“Little Orme Flat” I cannot rate this property highly enough. Great communication with owner. Location fantastic with stunning views of sea and the Welsh mountains. Lovely balcony and conservatory. Very quite at night and a lovely comfortable bed. Sho
We really enjoyed our week at Little Orme View and would highly recommend it. The views were lovely and the flat was just the right size for us. It was beautifully decorated and just what we wanted. … More
hi Alison, thank you for your lovely review. hope to see you again soon. kind regard Mandy.
“Perfect little place for a short or longer getaway.”
Reviewed 29 Jul 2016
Always wary of one bedroom flats, they always seem to be small. What a very pleasant surprise to find a large lounge, bedroom with plenty of storage space and of course, the best feature (besides the … More
Hi Lee , thank you very much for your lovely review. I look farward to seeing you again in the future .
Kind regards Mandy
Reviewed 8 Sep 2016
A lovely clean and cosy apartment with a beautiful view over Little Orme and the sea and then a lovely conservatory and a roof garden!! What more could you ask for.Also less than 5 minutes walk to the… More
Thank you for your review, hopefully see you again in the future.
Two wonderful Beachside and ground floor Apartments overlooking Llandudno Bay and having direct access to the Beach. Large garden that is wonderful for sunbathing and BBQ's whilst observing the sensational sunsets.
Half a dozen sightings of DOLPHINS in front of ou …see more
“Amazing, modern house with great views” We had an amazing holiday in August with family. Marc was there to welcome us with the added touch of a bottle of champagne. The pictures do not do this house justice was the perfect place to stay with great acc
We have just spent a fabulous weekend here in Llanddulas. The house is spacious and extremely comfortable. Furnished and equipped to a high standard - impressive coffee machine! The best way to enjoy … More
“Wow what a fantastic house!!!”
Reviewed 11 Aug 2014
Wow what a fantastic house! Everything like new just like a five star hotel. We were met at the property by the owners Marc and Dena who greeted us and made us so welcome with a bottle of champagne an… More
The caravan is sited at location H2, it’s a good spot, as it’s one of the few caravans to have its own tarmacked drive for parking.
Many other caravans do not have parking and it can be a bit of a nightmare carrying your belongings backwards and forwards t …see more
**Book 2017 NOW for only 5% deposit**
Vigilant Cottage is a dog friendly 2 bedroom cottage near to the beach, on Conwy Marina (opposite Conwy Golf Club), with garden views of Conwy Mountain and a sun-spot patio, well appointed and very comfortable. Easy driving to the m …see more
Our amazing penthouse has spectacular views across the beach towards Anglesey Puffin Island and the Great Orme. Recently refurbished and decorated to a very high standard to ensure visitors wish to return each year. With its elevated position and closeness to the sea it …see more
“Excellent, comfortable, well-supplied cottage” This beautiful cottage provided us with fantastic accommodation for our stay. The large, comfortable rooms (only the bathroom is on the small side) are well-fitted with more than you need and the cottage
We spent one week in this cottage and thoroughly enjoyed it. The building is a self contained wing of the main house. Inside, it's very clean and well decorated, every bit as good as the photos sugges… More
“A lovely base for a tour of north Wales”
Reviewed 5 Jul 2012
We found Is y Coed a comfortable and up to date cottage with all the luxuries you hope for in a home from home, suitable for any age group. The location is perfect for a quiet relaxing holiday with th… More
“This is a beautiful home.”
Reviewed 18 Apr 2012
This a beautiful cottage, actually a wing of the owners home. My partner and I found the interiors prettier than in the pictures and very comfortable with lovely views out the rear windows. It is pri… More
“Family Treat” My Wife and I and our two children went on a visit down memory lane. We hadn't visited Abergele for some time. It was our home town many years ago and to show the children where we used to live was wonderful for us.
Catref as a base co
“Perfect.” We stayed from Wednesday night through to Saturday day.
I came to this cottage with my husband, three year old daughter and my in law parents. My daughter absolutely loved the surrounding gardens. it was magical to her and lots of hiding
“Birthday weekend” We have just spent 2 nights in this lovely cottage for a birthday. Felt at home the minute we arrived. Perfect location and had everything we could need. We will be returning soon without a doubt!
We booked this cottage as a last minute weekend away with my friends. Owner organised everything to be ready on arrival and we had such a wonderful time. Cottage was well equipt , hadeverything we nee… More
Thank you for your kind comments
Reviewed 24 Apr 2013
My girlfriend and I stayed at this cottage last summer, we found this comfortable cottage a ideal base for our stay in Conwy. located close to all the attractions conwy has to offer. we found the acco… More
Our apartments are like a home from home. Decorated and furnished to a high standard. They are exceptionally clean and are equipped with everything you need to make your stay with us enjoyable. Every apartment has a parking bay and as well as a private garden for the Ga …see more
“Spot On” This beautiful apartment is so easy to find and in a perfect location only a short walk to the town centre, beach front and west shore
The owners provided us with a detailed information sheet about the apartment, how to access and use the ap
This is my second stay at one york house , I first stayed in May of this year. I'd found the accommodation by chance scanning the net . It is a great little apartment , it feels out of the way , but o… More
Reviewed 9 Sep 2015
Enjoying a weeks holiday in this extremely beautiful and very tastefully furnished apartment. It is very spacious and airy, superbly clean and the owner has obviously put a tremendous amount of effort… More
Reviewed 23 Nov 2014
Michael has provided a wonderful apartment in Llandudno, tastefully decorated and well catered, right in the heart of the town, just a stone's throw away from the major sights.… More
“Great cottage with lovely views” We stayed at this cottage 18-25th June 2016 and would recommend it to anybody who is looking for a peaceful holiday.
The cottage has everything you require , lovely walks for the dog and even local transport for p
“Just got home from a weekend away in a beautiful Llysfaen cottage”
Reviewed 24 Mar 2014
I believe this cottage would date from mid 1800's? but like brand new inside.
Very warm and welcoming upon our arrival as heating had been set to come on and goodies (cake, bread, Welsh butter and pr… More
Thank you for your lovely review. Its good to hear the hard work we did to renovate the cottage is appreciated and that you enjoyed your stay.
Peacefully located south-west facing bungalow, one of a terrace of four, on the hillside above Llanfairfechan with oustanding views of the sea and mountains of Snowdonia. Great location for touring Snowdonia and Anglesey. Less than 30 minutes from many castles, Snowdon …see more
“absolutely fantastic” For a couple young or old, do not miss this lovely place to stay. The two ladies that are your hosts.Are the most wonderful and helpful people that you could ever meet. Enjoy and find out for your self. You will not be sorry.
Myself and My partner visited the cottage for our Anniversary Weekend, we have been exploring North Wales for the last 3 years and consider it to be our special place, and this cottage, and its locati… More
“Gorgeous cottage in a gorgeous location”
Reviewed 1 Aug 2016
This little gem of a cottage is absolutely fabulous. I stayed with my teenage daughter and loved it. Sue and Michelle are fantastic hosts and will do everything they can to make your stay one to reme… More
Hi, thanks so much for taking the time to review our cottage. It's such a shame when someone becomes ill and you are away from home, at times like that you just need your own bed! We do appreciate your lovely comments, and hope to welcome you back some time. Sue
cosy hilllside gem with stunning views over the north wales coastline
this beautiful barn is at the end of a long private drive and is situated on a working farm, restored by its owners who have taken great care to preserve original features while... …see more
If you want privacy and tranquility in beautiful surroundings and views of the countryside yet within five minutes of all the amenities and north wales attractions then this is it.<br />See Meysydd Derw on Youtube …see more
“Mrs” Thank you Glenys for the cottage that we found most comfortable. It felt like home from home. The views are spectacular. It was so peaceful and most enjoyable.
Thank you again we will be back to visit
A great cottage in a fantastic location.Conveniently located for all attractions in North Wales. The cottage was very clean and had everything we needed.Glenys was very welcoming. Would stay again.… More
Thank you. I'm really pleased you had a good time at Bay View Cottage.
“Bay View a first class holiday cottage”
Reviewed 17 Sep 2015
Bay View had everything we required for a perfect holiday,the standard of cleanliness and comfort could not have been better. We found that the view from the conservatory was stunning, the cottage is … More
Many thanks for your kind review.
Reviewed 23 Jun 2015
Bayview Cottage is aptly named - the views from the back of the property (including one of the bedrooms and the conservatory) are absolutely amazing. The house is situated on a very steep hill so woul… More
Thank you for your review of the cottage and also the fabulous photo of the 'Laburnum Arch' at Bodnant Gardens at its best.
**Book 2017 NOW for only 5% deposit**
A comfortable 3 bedroom (one ground floor with en-suite), 2 bathroom cottage with a seaside feeling close to the beach with free WiFi! It comfortably sleeps 6 located on Conwy Marina a short walk to the beach, golf and marina pub. …see more
“Wonderful stay” Stayed at Brundall with my daughter and grandchildren for 3 nights at the end of the school holidays . We had a great time. The cottage is in a lovely location surrounded by fields and has beautiful gardens. It is very spacious and com
My husband and I were once again delighted to spend a relaxing few days in this peaceful retreat. Beautifully furnished, cosy and warm, it is just the best place to unwind and do nothing or take in th… More
“A peaceful retreat, with all home comforts - set in beautiful countryside above the Conwy Estuary.”
Reviewed 28 Dec 2013
We travelled to Brundall with our daughter and granddaughter, and we all fell in love with the 'cottage' on arrival. This is more than a cottage, it's a beautiful spacious dorma bungalow, with a fabul… More
Always lovely to hear that visitors have enjoyed their stay at Brundall!
“Beautifully appointed country cottage. Felt relaxed immediately on arrival. Can't rate this cottage highly enough.”
Reviewed 27 Dec 2013
A fabulous cottage set in a fantastic scenic spot. A lovely little pub Ye olde Bull is only 300mtrs down the road. A must visit is the butchers in the center of the town, Llan Bedr Y Cennin.
The … More
“Christmas holiday to remember” We have just come back from a 4 day stay for Christmas and it's been fantastic (apart from being flued up ) This is a fantastic location with brilliant views looking over the sea . We arrived when a storm was blowing b
“Want to stay somewhere different, stay at the Lodge” Arrived on Wednesday and left on Monday night, 2 adults and 3 teenagers. The Lodge is not the Hilton but we thought it was a brilliant place to stay. The weather helped, and the local pubs, beaches
We had a most enjoyable week at the Lodge in late June. It's in a great location, quiet and tucked away but near the shops in the centre of the village. It's perfect if you don't have a car, with buse… More
“This property had dirty bedding, a dirty kitchen and was unfit and unready for paying guests.”
Reviewed 23 Jul 2013
The property was not cleaned, the bedding was dirty and stained, the kitchen was filthy with food waste on units and in equipment, the cooker and oven were full of grease filled trays.
There was only… More
This is the response I offered to the letter of complaint I received from this guest. It also offers a general response to this type of complaint - two of which I have received. How their impressions are so extreme really is beyond me. I hope the following helps you judge whether the Lodge is the place for you.
Thanks for your letter.
Well first of all please accept my condolences on finding your stay at the Lodge so unsatisfactory. It's never a pleasant thing to arrive on holiday with so much expectation and then to feel such disappointment.
However as you can probably imagine I do not share your impressions of the property and take issue with you on a number of points.
Firstly I do not accept that the property was dirty or unfit for paying customers. I have no doubt that if I had been there you could have pointed to some aspects of the cottage which were not pristine but as I clearly state in my description of the property it is not up to the hotel standard of high end holiday lets but that of course does not excuse a generally dirty property unfit for guests and I maintain that the property was perfectly acceptable and had indeed been cleaned that day. Your assertion that it took a further four hours to make the property "ready for habitation" if indeed true probably indicates that you would have been better staying in the type of property I have deliberately tried to differentiate that Lodge from.
Regarding the kitchen I dispute that the fridge was dirty, that there was food debris everywhere and grease all over the cooker. Again I am sure you could have pointed to some aspect of imperfection but generally the kitchen was in a perfectly acceptable state and could have been used for cooking immediately. Yes there are items left in the fridge, some mine and some left by previous guests and I have encouraged all the guests to use any food items / condiments / drinks etc. that have been left. Why waste them? Again if you find this sort of thing unacceptable I suggest this type of holiday let is not for you. Half the freezer is unused and available for the use of guests. Again if a guest wanted to use something I had left in the freezer that would be perfectly okay.
I totally refute that the bed linen had not been changed. "It smelled horribly"!? Given that it had most definitely been laundered I doubt it and I'm sure my Father or Aunty would not have made any excuses for bed linen that smelled horribly. They mentioned nothing to me. Was the bed linen totally and utterly pristine and absolutely unmarked? - I doubt it. I don't buy new linen for each guest and we do not have the sort of laundry facilities that can keep the bedding and towels spotless - but they were all laundered - without a shadow of a doubt. The "makeshift" wardrobe is a unit built in by my father 15 years ago; I'm sure he'll welcome your description. Yes the wardrobe has some of my clothes in it and so does the chest of drawers but they all have empty sections with plenty of room for guest’s belongings. I make the point in my description of the property that some of my belongings remain as I also use the Lodge and they have nowhere else to go! Again if you find this unacceptable you should have booked another property. How would you know if the bathroom and second toilet had had just a cursory wipe around? The bathroom needs a clean and mopping after every stay and was done prior to your arrival.
Regarding the second bedroom it is the case that the single beds were not made up but you over dramatize the situation by claiming the mattress was "on the floor lying on a bed frame that still needed to be put up – in which case the mattress was NOT on the floor. The mattress actually lives on this frame under the first single bed when not in use. When it is pulled out for use the legs are a simply employed - a frame does not need to be put up. I was under the impression that with four adults (probably two couples) the preference would be to use the sofa bed upstairs which was made up with fresh bedding. I had also asked my friend to come in and strip the single beds and place the second bed back under the first prior to your arrival. Unfortunately he was unable to gain access to do this but as it turned out it was the two single beds that you required so probably best he hadn't done it. All that was actually required therefore was to change the bedding on the single beds which as you say my father and Aunt helped you with – hardly a crisis worthy of tears. The rearranging of the bedroom with the dresser in the middle and the other single bed permanently placed on the other side is a better arrangement but not absolutely necessary by any means.
You say that you were unable to contact me but you were able to?! I leave my number with all the guests and my Dad and Aunty are generally around and aware that guests may need some assistance and are very prepared to help if so required as you rightly testify. I don't accept that my Father and Aunty were also "disappointed" with the state of the place. He confirmed to you that the place had been cleaned (as he paid her) and confirmed to me that the place was not filthy - which is what you said to me over the phone. Indeed my Father intimated to me that after this initial confusion / disappointment which was sorted quite quickly you and your husband were perfectly happy and had a very enjoyable stay so I find it strange that you are now telling me that your initial disappointment, whether warranted or not, spoilt your holiday.
As far as holiday lettings are concerned they are not particularly hands on. It’s largely a web based service and as such I don't get visits or advice or instruction. As this is the case it is more important than ever to read the property description before making any booking and I have tried very hard to ensure that guests have a feel for the sort of place the lodge is specifically to avoid this type of problem. It is not perfect and definitely not the sort of place for anyone verging on hypochondria but neither is it filthy or uninhabitable. Generally speaking this message seems to have got through and as I said yours is the first complaint out of more than ten guest visits so far this year.
Situated close to Llandudno’s quieter West Shore, Hafod Wen provides a light and airy holiday home for up to five people with views of the Great Orme. Bring your bucket and spade as it’s only a short walk to the West Shore beach. This property is ideal for …see more
GARREG LWYD COTTAGE is my cosy, Four Star Visit Wales, two bedroom, c1825, terraced artisan cottage at 3 Erskine Terrace, a small cul-de-sac within the walls of medieval Conwy Town. Fully equipped for self catering holidays, has WiFi, multi-fuel fire. The cottage is sui …see more
“Paradise by the sea, with angels to guide us !” Ged and Ronnie are the hosts, with the most, caring, sharing tons of local knowledge, on call 24/7,fun,amenable, and generous !
Apartment is beautifully decorated, very functional and well stocked.
“Everything you could wish for - situated centrally” The owners were very friendly and helpful. Running a shop next door they are really ALWAYS there when a question or need occurs. They have done a very good job, when they recently created this cosy a
“Friendly and knowledgable owners of a well located and furnished property”
Reviewed 16 Aug 2013
Andy and Sue helped make our 5 day stay in their property very relaxed and enjoyable. Their local knowledge ensured we found the best beaches and attractions in the area. Well located for Conwy, Colw… More
“lovely stay in wales”
Reviewed 8 Jul 2013
Had a really nice stay at Llandudno junction. The accommodation was easy to find, good parking and the facilities were second to none. The owners / hosts Andy and Susan did everything they could to ma… More
“A Warm Wales Welcome and a Fabulous Apartment”
Reviewed 28 Jun 2013
Andy and Sue gave a warm welcome to this excellent cosy apartment. It was ideally located so that you could walk into conwy which only took ten minutes, great area to walk and discover historic place… More
**Book 2017 NOW for only 5% deposit**
Enjoying superb views of Conwy Castle with free WiFi, walking distance to the medieval town of Conwy with 3 bedrooms (king, twin, adult bunks) and very child friendly with Sky TV with BT Sport. An excellent base for North Wales an …see more
“Fantastic stay” We had a great stay in Conwy. The weather was good too! Aberconwy Cottage was in a good location near shops, marina and castle. The cottage had penty of space, lots of hot water and all amenities needed. The view on a night was great w
This was our second trip to Aberconwy Cottage this year, we had a short break in April/May.Once again we had a super time, even though we are back to dark nights we never closed the living room curtai… More
“Perfect base for exploring. Great views and child friendly.”
Reviewed 28 Aug 2012
From our initial enquiry with Ian re the availability of the house we experienced prompt, friendly and very helpful responses. Great communication throughout and was met on arrival but disappeared onc… More
“Great Family Cottage”
Reviewed 22 Aug 2012
A fabulous place to stay, lots of space and minutes away from the town with its walls and castle as well as the harbour (great for crabbing, ice cream and watching the world go by).
The accommodat… More
“this is real vaule for money we are very pleased with it and will be booking again”
Reviewed 11 Oct 2016
this is a lovely cosy flat with all the things that you would need we had a very good time here and will be booking it again… More
Thank you very much for your kind comments. We're so pleased you enjoyed your stay and look forward to seeing you again.
We strive to make the apartment homely and comfortable and are glad you found it ideal for your holiday in Llandudno.
Bryn Hedd is a notable Victorian villa built in 1850 and a former holiday home of William Gladstone - British Prime Minister on four occasions. The Balcony apartment at Bryn Hedd features, as you might imagine, a fabulous 20 Sqm Balcony with fabulous views over the Mena …see more
Central located cottage, sleeps up to 6 , tv in all rooms, sofa bed, s down stairs, fully equipped kitchen, pets welcome, free use of mountain bikes, free Wi-Fi, washing machine, dryer, large freezer, sky TV with surround sound, tropical fish coffee making facilities, b …see more
Lovely place to stop, on a quiet street and a stones throw from all the shops, bars and restaurants in Llandudno, I'll definitely be stopping there again ⭐️⭐️⭐️⭐️⭐️… More
Thank you for your kind review
“Nice Cosy Cottage”
Reviewed 2 Nov 2016
This is the second time We have stayed in this cottage, there is myself husband daughter and friend.
LLandudno has something for everyone nice clean seaside resort.
Good accommodation nice and clean… More
Thank you for your kind review
“Beautiful cottage lovely stay”
Reviewed 15 Apr 2016
I recently stayed at this cottage with my family for a week holiday. The cottage was beautiful, clean and tidy and very comfortable to stay in. The whole of the cottage was lovely and wonderful bathro… More
BEACH HUT APARTMENT is one of 2 luxury holiday apartments and is situated in the beautiful, Victorian,seaside town of Llandudno on the North Wales Coast. Decorated on a maritime/beach theme it is new for 2014 with all new fixtures and fitting.
We do charge a one off f …see more