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Province of Biella / Roppolo
Villa / 2 Bedrooms / sleeps 5
3 Nights min stay
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- Beach / lakeside relaxation
- Nearest beach 0.5 km
- Swimming pool
- Great for children of all ages
- Car essential
- No pets allowed
- Private garden
19 Aug 2014
"As before - chilling & abundance of peace"
My wife, littel 2 year old son and I stayed at Giulia's guest house as we did last year. The 2 bedroom house with fully equipped kitchen has a view into the mountains and lago viverone, located i… More
4 Nov 2014
"Just the type of place I was looking for"
First I must say that I loved the location and the house itself. It could be excellent if it was cleaned a little better and without the many bugs and spiders. I understand that the location is in the… More
Thank you for your kind words, we are really glad you enjoyed your stay.
Regarding bugs, as you rightly say, we are in the country side and there is not much we can add on top of what we already do in terms of pest control. We treat against mosquitoes, spiders and general bugs at least 3 times in the summer for the comfort of our guests.
We feel using more pesticides won't prevent the odd bug from visiting the house and pollute the clean air, which is probably the main reason guests come back to the house every year.
So far, no one before has ever complained about bugs. I assume it is very personal, yet I very much doubt 'bugs falling down like rain' is an accurate description of my house.
The house is professionally cleaned before and after new guests. The odd bug has nothing to do with the level of cleanness.
About bedlinen, we provide every bed with: mattress protector, fitted sheet, top sheet or duvet cover and 4.5 tog duvet. If any of these were missing, you should have told me (Giulia) immediately. I'm available 24/7 via phone, mail, text message and I would have sent my housekeeper in straight away to check what was missing and replace it.
My housekeeper doesn't speak english, but I'm on the phone with her when she checks in guests to answer all questions. If you had any questions before, during or after check in you should have asked, which you didn't.
I forward the house manual soon after a booking and a printout is available at the house. This answers 99% of all possible questions.