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Tulum holiday penthouse accommodation with private pool, jacuzzi/hot tub, internet access and balcony/terrace

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From the owner

  • Penthouse
  • 3 bedrooms
  • Sleeps 8
  • 2 nights min stay
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Key information

  • 100% refund within 24 hours after booking. See Policies & House Rules
  • Swimming pool
  • Child friendly
  • Car not necessary
  • Air conditioning
  • No pets allowed

From the owner

***OPTIONAL SELF CHECK-IN | STRICT DISINFECTING ***

Nocturna at Mun Tulum Zen Residences is a custom-designed 2-story penthouse with stunning views of the Mayan Ruins and Tulum National Park. Take refuge in nature, but walk to downtown or bike to the beach in under 10min. Savor sunsets from the terrace overlooking the jungle and enjoy fantastic shared amenities including gym, hot tub, 25-meter pool, yoga area, and outdoor cinema. Stay comfy with hotel-quality mattresses and linens. Perks include private rooftop plunge pool, self-serve cocktail bar, Nespresso machine, and slow juicer.

★★★★★

BUILDING AMENITIES

✔ Gym

✔ 25 meter lap pool

✔ Hot tub

✔ Outdoor cinema

✔ Yoga area

✔ Lounge/bar space

✔ 24-hour security guard and gated entrance

★★★★★

HIGHLIGHTS

Nocturna is our first design project in Mexico. Almost every piece of furniture was custom built for this space. Here are some of the highlights:

✔ Your own private rooftop plunge pool and one-of-a-kind views of Tulum's Mayan Ruins.

✔ We're fans of the craft cocktails and include a self-serve cocktail bar so you can whip up a nice drink anytime of day. You supply the liquor, we supply some liqueurs, bitters, and bar tools.

✔ The kitchen is equipped with a Nespresso machine and we'll leave you with some coffee capsules for your stay. There's also a Vitamix and slow juicer if you want to make yourself fresh juices or shakes.

✔ There are yoga mats available for use. Sunrise yoga is a special thing on this rooftop.

✔ 4k ultra HD Smart TVs in bedrooms with Netflix.

✔ Sonos wireless home sound system.

☆☆☆SPECIAL SERVICES☆☆☆

~ Prices available upon request~

✔ Daily Juice Program

✔ Personal Chef

✔ Cocktail Service

✔ Private Yoga Classes

✔ Massage

✔ Butler Service

✔ Daily Housekeeping

More Less

Amenities

Bed & bathroom

  • Bedroom 1: Super King Bed
  • Bedroom 2: Super King Bed
  • Bedroom 3: Super King Bed
  • Beds in other rooms: 2 Single Beds
  • 1 Family bathroom, 2 En suites

Families

  • Great for children of all ages
  • No pets allowed

Access

  • Parking
  • Not suitable for wheelchair users

Essentials

  • Wi-Fi available
  • Air conditioning
  • Private outdoor pool (unheated)
  • Jacuzzi or hot tub
  • BBQ
  • Patio
  • Solarium or roof terrace
  • Balcony or terrace
  • Deck
  • Internet access
  • Safe
  • Cooker
  • Fridge
  • Freezer
  • Microwave
  • Toaster
  • Kettle
  • Washing machine
  • Clothes dryer
  • Iron
  • TV
  • Stereo system
  • Ceiling Fans
  • Linen provided
  • Towels provided

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Interaction with guest

Clem, my co-host, will greet you upon arrival and serve as your expert concierge during your stay. She can arrange everything from airport transfers, tours, restaurant reservations, and groceries, to any number of high-touch services. She's lived here for a while so knows Tulum's hidden gems as well as its trendiest foodie spots.
Nocturna at Mun Tulum | 2-Story Penthouse w/ View of Mayan Ruins & Private Pool – Home 9694054

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    Owner fees cover things like cleaning. Click Book now to review a full breakdown of the cost before making your payment.

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    Nocturna at Mun Tulum | 2-Story Penthouse w/ View of Mayan Ruins & Private Pool – Home 9694054

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    Cancellation policy

    Full refund

    100% refund within 24 hours after booking (provided the stay is at least 60 days away).

    Partial refund

    50% refund of the amount paid (minus the booking fee*) if cancelled at least 8 weeks before check-in.

    25% refund of the amount paid (minus the booking fee*) if cancelled at least 4 weeks before check-in.

    No refund

    No refund if cancelled less than 4 weeks before check-in.

    100% refund100% refund within 24 hours after booking (provided the stay is at least 60 days away).
    Booking confirmed
    50% refund50% refund of the amount paid (minus the booking fee*) if cancelled at least 8 weeks before check-in.
    24 hours after booking
    25% refund25% refund of the amount paid (minus the booking fee*) if cancelled at least 4 weeks before check-in.
    8 weeks before
    No refundNo refund if cancelled less than 4 weeks before check-in.
    4 weeks before
    Check-in date
    * This fee helps us run our secure platform and enables us to provide 24/7 customer support

    Things to know

    Check in: 15:00 Check out: 11:00
    If you have any questions about check-in or check-out times, please contact the owner/manager.

    Payment

    This rental can only be paid for online through Holiday Lettings using your credit/debit card or PayPal (never by bank or wire transfer).
    Damage deposit: (£399.19) $500.00

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    Smoking

    No smoking at this property

    House rules

    - Quiet hours from 11pm - 9am
    - Use of all facilities including gym, pool, hot tub, rooftop, etc. is at your own risk. Please be careful!
    - The penthouse is on the 3 and 4 floors. Guests must climb stairs as there is no elevator, though we are happy to help carry up luggage.
    - Hot tub heats to 35°C max

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    About the owner

    Benjamin G.
    Calendar updated:
    06 May 2024

    Years listed:
    5

    Based in:
    United States
    Languages spoken: English, French, Spanish
    This Penthouse has 3 bedrooms, 3 bathrooms and sleeps 8. It has been listed on Holiday Lettings since 19 Sep 2018. Located in Riviera Maya, it has 4 reviews with an overall rating of 5. The average weekly rate is £2886.
    The Owner has a response rate of 100% and the property’s calendar was last updated on 06 May 2024.
    This property is hosted by a private host (consumer) and not a business. Bookings of their property may not be covered by EU or UK consumer protection laws. However, the Tripadvisor Rentals companies will provide you with the same customer service as with any other stay.

    These are the details provided by the business owner.

    Business Name

    Business Address

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    Other Applicable Information

    Reviews

    5
    Excellent
    4 reviews
    Excellent
    4
    Very Good
    0
    Average
    0
    Poor
    0
    Terrible
    0
    68jeanineh

    Book this place right away!!
    May 2021

    OMG .. this place is AMAZING! If you are considering booking this place I would do so RIGHT AWAY. The pictures do not do this place justice because when my friends and I walked in last Wednesday we we… More 

    Reviewed 8 Jun 2021

    This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

    sarahhelf

    Amazing stay- Nature at the edge of town!
    Nov 2020

    Most gorgeous place in Tulum! Just a couple minutes outside of downtown so close to everything but nice and quiet surrounded by jungle. You can hear some road and construction noise but it does not sp… More 

    Reviewed 17 Nov 2020

    This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

    Nallely C

    This place is amazing!!
    Nov 2019

    Honestly, this is the best place I've ever stayed in Tulum. Being surrounded by miles of jungle, ocean breeze and bird sounds creates such a magical atmosphere to relax and disconnect; all that p… More 

    Reviewed 12 Nov 2019

    This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

    Luisgaviola
    Cancun, Mexico

    Elegance and nature combined
    Nov 2018

    Beautiful and stylish atmosphere surrounded by nature. As soon as you enter you’re welcome by a warm and modern feeling with a view to the jungle. The attention to detail and general taste is ve… More 

    Reviewed 8 Nov 2018

    This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

    Owner's reply:
    Thanks so much for staying with us, Luis! And we appreciate the nice review. So glad you enjoyed the place as much as we do. Looking forward to hosting you again in the future!

    This response is the subjective opinion of the management representative and not TripAdvisor LLC.

    Review 1-4 of 4

    FAQs

    How do I find more info about the property?

    You can get in touch with Benjamin (the owner) through the contact form on this page.

    If you’ve already booked, go to Manage your holiday booking to send the owner a message.

    What if I have questions before I book?

    Send Benjamin (the owner) an email through the contact form on this page. Alternatively, if there’s a phone number on this page, you can call them.

    How do I contact Benjamin (the owner)?

    Send an email through the contact form on this page. Or if there’s a phone number on this page, you can call them.

    If you’ve already booked, go to Manage your holiday booking to view Benjamin the owner's contact details or send them a message.

    What's the difference between 'Book your stay' and 'Contact the owner/manager'?

    Use the Book your stay form to pay provisionally online and send Benjamin (the owner) a booking request. You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then

    Or send Benjamin (the owner) an enquiry through the Contact the owner/manager form if you’d like a quote or more info first.

    What is a booking request?

    When you pay online through the Book your stay form, a booking request is sent to Benjamin (the owner). You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then.

    Only bookings paid for through our site are covered by our trusted Payment Protection.

    How do I know my booking is safe?

    To book this holiday home you need to pay through the Holiday Lettings website. Only bookings paid for through our site are covered by our trusted Payment Protection. This means that in the unlikely event that you’re prevented or denied access to your holiday home when you check in, we’ll offer a full refund for the stay.

    Find out more about booking safely.

    How do I know what it will cost for my stay?

    Simply enter your holiday dates in the Book your stay form to calculate the cost of your stay.
    Click Book now to see a full breakdown of the price.

    You can also request a quote from Benjamin (the owner) through the contact form. The owner will email you the total cost for your dates and a link to book and pay online.

    How do I know if my booking request has been accepted?

    You’ll receive an email within 24 hours to let you know. Or you can check in Manage your holiday booking. No money will leave your account unless it’s accepted.

    How do I pay for my holiday?

    Use the Book your stay form to pay provisionally online. You can pay by credit/debit card or PayPal. Benjamin (the owner) will have 24 hours to accept the booking and no money will leave your account before then.

    If you’ve been sent a quote, simply accept it and pay online through the email we sent you. You can also do this in Manage your holiday booking.

    Only bookings paid for through our site are covered by our trusted Payment Protection.

    Why can't I call Benjamin (the owner) before booking?

    You can exchange contact details with the property owner/manager once your booking is confirmed and you’ve paid in full. Paying and communicating only through our platform allows us to ensure that your booking is covered by our Payment Protection policy.

    If you have any questions before booking, you can send the property owner/manager a message via the contact form on their listing. Once you’ve booked, you can discuss the rental and make arrangements for your trip by logging into Manage my booking.

    How do damage deposits work?

    In most cases, you don’t pay a damage deposit up front. Instead, we save your payment details securely and you’re only charged in the event of damage to the property.

    Occasionally, you will pay a damage deposit up front as part of the total rental cost. In this case, the owner has 10 days after you check out to report any damage. If they don’t, we’ll return your deposit. If their claim is successful, we’ll deduct the agreed cost and return the remainder.

    How can I view and manage my booking?

    Go to Manage your holiday booking to view all your booking details, pay the balance of your holiday or cancel it if you need to.

    How do I pay the balance of my holiday?

    You can pay the remaining balance of your holiday at any point. Simply go to Manage my holiday booking and click Pay now.

    We’ll automatically charge the balance payment to the same payment method 10 days before it’s due. Go to Manage my holiday booking to see when the payment will be taken.

    How can I retract my booking request?

    You’ll need to contact Benjamin (the owner) to do this. Send them a message in Manage your holiday booking or through the contact form on this page.

    How do I cancel my booking?

    Go to Manage your holiday booking to cancel your booking. Here you can view your cancellation policy to see if you’ll be refunded.

    How do I edit my booking?

    You can request to change the dates or number of people on your booking via the Manage your holiday booking page. To change your holiday dates use the Edit booking button. If you need to change the number of guests staying then send Benjamin (the owner) a message.

    If Benjamin (the owner) agrees, they’ll send you a revised quote outlining the changes. You can review and accept/decline this from the Manage your holiday booking page. You’ll have 48 hours to take action before the revised quote expires.

    View all FAQs

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    4 reviews
    from

     £413 

    / night
    Total
    Contact owner
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    4 reviews
    from

     £413 

    / night
    Total
    Contact owner
    Book now