Playa del Carmen holiday villa rental with private pool, internet access and air con

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From the owner

  • Villa
  • 3 bedrooms
  • Sleeps 12
  • 3 nights min stay
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Key information

  • 100% refund within 24 hours after booking. See Policies & House Rules
  • Swimming pool
  • Child friendly
  • Car advised
  • Air conditioning
  • No pets allowed
  • Private garden

From the owner

Casa Phyllis is not your average vacation rental home. Beautifully furnished and decorated and with marble flooring and cabinetry throughout, Casa Phyllis is located on a private cul de sac in the exclusive gated Playacar Phase 2 community. Ideally situated on the Von Hagge Championship Golf Course and just a few blocks from the Golf Clubhouse, this home is also just a 10 minute walk to the gorgeous white sandy Playacar Beach and downtown/5th avenue Playa del Carmen.

This fabulous home offers deluxe accommodation for up to 6-8 people in it's three spacious bedrooms, each with a private bath with exttra bedding for your confort on the Den and living. Enjoy cooking in the fully equipped kitchen with it's marble counters or for an extra charge, you can have a private cook who will even do the shopping for you! There is maid service included 1 time a week as well as a poolboy who tends to the freshwater pool on a daily basis.

Amenities

Bed & bathroom

  • Bedroom 1: Super King Bed
  • Bedroom 2: King Bed
  • Bedroom 3: 2 King Beds
  • Beds in other rooms: Double Bed Sofa Bed
  • 3 Family bathrooms, 1 Toilet Only

Families

  • Great for children of all ages
  • No pets allowed

Access

  • Not suitable for wheelchair users

Essentials

  • Wi-Fi available
  • Air conditioning
  • Private outdoor pool (unheated)
  • Private garden
  • Internet access
  • Satellite TV
    Map

    Area

    Map

    Availability

    Cancellation policy

    Full refund

    100% refund within 24 hours after booking (provided the stay is at least 60 days away).

    Partial refund

    50% refund of the amount paid (minus the booking fee*) if cancelled at least 8 weeks before check-in.

    25% refund of the amount paid (minus the booking fee*) if cancelled at least 4 weeks before check-in.

    No refund

    No refund if cancelled less than 4 weeks before check-in.

    100% refund100% refund within 24 hours after booking (provided the stay is at least 60 days away).
    Booking confirmed
    50% refund50% refund of the amount paid (minus the booking fee*) if cancelled at least 8 weeks before check-in.
    24 hours after booking
    25% refund25% refund of the amount paid (minus the booking fee*) if cancelled at least 4 weeks before check-in.
    8 weeks before
    No refundNo refund if cancelled less than 4 weeks before check-in.
    4 weeks before
    Check-in date
    * This fee helps us run our secure platform and enables us to provide 24/7 customer support

    Things to know

    Check in: 15:00 Check out: 11:00
    If you have any questions about check-in or check-out times, please contact the owner/manager.

    Payment

    This rental can only be paid for online through Holiday Lettings using your credit/debit card or PayPal (never by bank or wire transfer).
    Damage deposit: (£239.30) $300.00

    See more

    Smoking

    No smoking at this property

    About the owner

    Carmen D.
    Calendar updated:
    18 Dec 2022

    Years listed:
    11

    Based in:
    Mexico
    Languages spoken: English, French, Spanish
    This Villa has 3 bedrooms, 4 bathrooms and sleeps 12. It has been listed on Holiday Lettings since 11 Sep 2013. Located in Riviera Maya, it has 1 review with an overall rating of 5. The average weekly rate is £2046.
    The Owner has a response rate of 100% and the property’s calendar was last updated on 18 Dec 2022.
    This property is hosted by a private host (consumer) and not a business. Bookings of their property may not be covered by EU or UK consumer protection laws. However, the Tripadvisor Rentals companies will provide you with the same customer service as with any other stay.

    These are the details provided by the business owner.

    Business Name

    Business Address

    Business Telephone

    Business Email

    Other Applicable Information

    Reviews

    5
    Excellent
    1 review
    Excellent
    1
    Very Good
    0
    Average
    0
    Poor
    0
    Terrible
    0
    A FlipKey verified reviewer
    Edmonton

    Perfect
    Mar 2014

    Perfect vacation for our group of 10 adults. Never once did we feel crowded. The home is large enough that we could have easily accommodated 4 more persons. A short 10 minute walk to beach or 5th aven… More 

    Reviewed 25 Apr 2014

    This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

    Owner's reply:
    Thank you for your reveiw!

    This response is the subjective opinion of the management representative and not TripAdvisor LLC.

    Review 1-1 of 1

    FAQs

    How do I find more info about the property?

    You can get in touch with Carmen (the owner) through the contact form on this page.

    If you’ve already booked, go to Manage your holiday booking to send the owner a message.

    What if I have questions before I book?

    Send Carmen (the owner) an email through the contact form on this page. Alternatively, if there’s a phone number on this page, you can call them.

    How do I contact Carmen (the owner)?

    Send an email through the contact form on this page. Or if there’s a phone number on this page, you can call them.

    If you’ve already booked, go to Manage your holiday booking to view Carmen the owner's contact details or send them a message.

    What's the difference between 'Book your stay' and 'Contact the owner/manager'?

    Use the Book your stay form to pay provisionally online and send Carmen (the owner) a booking request. You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then

    Or send Carmen (the owner) an enquiry through the Contact the owner/manager form if you’d like a quote or more info first.

    What is a booking request?

    When you pay online through the Book your stay form, a booking request is sent to Carmen (the owner). You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then.

    Only bookings paid for through our site are covered by our trusted Payment Protection.

    How do I know my booking is safe?

    To book this holiday home you need to pay through the Holiday Lettings website. Only bookings paid for through our site are covered by our trusted Payment Protection. This means that in the unlikely event that you’re prevented or denied access to your holiday home when you check in, we’ll offer a full refund for the stay.

    Find out more about booking safely.

    How do I know what it will cost for my stay?

    Simply enter your holiday dates in the Book your stay form to calculate the cost of your stay.
    Click Book now to see a full breakdown of the price.

    You can also request a quote from Carmen (the owner) through the contact form. The owner will email you the total cost for your dates and a link to book and pay online.

    How do I know if my booking request has been accepted?

    You’ll receive an email within 24 hours to let you know. Or you can check in Manage your holiday booking. No money will leave your account unless it’s accepted.

    How do I pay for my holiday?

    Use the Book your stay form to pay provisionally online. You can pay by credit/debit card or PayPal. Carmen (the owner) will have 24 hours to accept the booking and no money will leave your account before then.

    If you’ve been sent a quote, simply accept it and pay online through the email we sent you. You can also do this in Manage your holiday booking.

    Only bookings paid for through our site are covered by our trusted Payment Protection.

    Why can't I call Carmen (the owner) before booking?

    You can exchange contact details with the property owner/manager once your booking is confirmed and you’ve paid in full. Paying and communicating only through our platform allows us to ensure that your booking is covered by our Payment Protection policy.

    If you have any questions before booking, you can send the property owner/manager a message via the contact form on their listing. Once you’ve booked, you can discuss the rental and make arrangements for your trip by logging into Manage my booking.

    How do damage deposits work?

    In most cases, you don’t pay a damage deposit up front. Instead, we save your payment details securely and you’re only charged in the event of damage to the property.

    Occasionally, you will pay a damage deposit up front as part of the total rental cost. In this case, the owner has 10 days after you check out to report any damage. If they don’t, we’ll return your deposit. If their claim is successful, we’ll deduct the agreed cost and return the remainder.

    How can I view and manage my booking?

    Go to Manage your holiday booking to view all your booking details, pay the balance of your holiday or cancel it if you need to.

    How do I pay the balance of my holiday?

    You can pay the remaining balance of your holiday at any point. Simply go to Manage my holiday booking and click Pay now.

    We’ll automatically charge the balance payment to the same payment method 10 days before it’s due. Go to Manage my holiday booking to see when the payment will be taken.

    How can I retract my booking request?

    You’ll need to contact Carmen (the owner) to do this. Send them a message in Manage your holiday booking or through the contact form on this page.

    How do I cancel my booking?

    Go to Manage your holiday booking to cancel your booking. Here you can view your cancellation policy to see if you’ll be refunded.

    How do I edit my booking?

    You can request to change the dates or number of people on your booking via the Manage your holiday booking page. To change your holiday dates use the Edit booking button. If you need to change the number of guests staying then send Carmen (the owner) a message.

    If Carmen (the owner) agrees, they’ll send you a revised quote outlining the changes. You can review and accept/decline this from the Manage your holiday booking page. You’ll have 48 hours to take action before the revised quote expires.

    View all FAQs

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    / night
    Total