“Comfortable apartment in a great location.” The party was my wife and I with our two adult daughters and their husbands/partners. We had a fantastic holiday in the Interlaken area and the apartment was a full part of the success. It was big enough, co
We (two adults and two children) really enjoyed the house and the whole area of interlaken. The house is clean, well made and has in it everything needed for a family vacation.
We really liked the fa… More
“Very Disappointing, and unappealing”
Reviewed 1 Jul 2016
I would like to state our objections to the apartment and why we cancelled our stay. 1. Stairwell at entrance was so narrow and twisted that ascending with luggage was almost impossible. 2. The floori… More
I apologise, but have no intention of authorising a refund. The apartment is NOT dark, is NOT dated and has been furnished taking time and care and frankly I found you really rude on the phone and in your previous messages to try justify not staying at the apartment and getting your money back.
If you had been a little less rude, I would have felt far more sympathy for your situation and wanted to refund part of the money as I am a fair and decent person. The apartment is not falsely advertised and I do not see that because you did not read the information or look at the photo's properly this should warrant a refund.
The photos were taken in April 2016 so are current. You can read the reviews on the booking engine and read the text. There is nothing there that warrants your re-action and inability to be able to stay there for 3 nights.
I wish you all the best with your claim and am sure will be hearing from you.
“Better than we thought it would be.” The chalet was great, the photos on TA does not do it justice. Everything we needed was there, inc bicycles which were great. The owner Juliet could not have been more helpful in her e-mails with info. You do not n
Excellent location, the property was very tidy and also has a massive balcony with one of the world best view. The Area is very calm and beautiful, I honestly wish I booked for a longer period of time… More
“lovely” First, because we arrived very late, our key wating for us with explanation for getting the mobile home. the Altogold crew were very very cooperative and polite about travel advice and maintenance treatment. the environment was clean and cool