Early Bird Discounts available if you book before end of February 2016. Garden apartment with sea and mountain views. Two bedrooms - One twin with en-suite, one double and one family bathroom. Kitchen is very well equipped with cooker/hob, fridge freezer, washing machin …see more
Ground Floor apartment on Turtle Bay Village, 2 bedrooms, 2 bathrooms, large lounge/ kitchen., spacious terrace leading to grassed area. Well equipped. Great location and near two lovely pools. Many facilities on site incl 7 pools, indoor+outdoor gyms, shop, bar, bistro …see more
Smashing place for all ages!- walks, beach, sunsets, pools, play areas...great value eating out!<br />With a car there' s so much to see -driving is easy on good, roads...and there's lots of restaurants nearby …see more
High standard furnish - safe/ friendly - frontline/short walk to beach -amazing sea/mt sunsets - sat tv - children's play area- six swimming pools - bars/restaurants/shop on complex - golf nearby + many restaurants - cultural/historical places of interest - Kyre …see more
“Perfect, holiday, something for all ages” Lovely apartment, which provided everything we needed for a stress free holiday. Everything was beautifully presented and maintained. We were spoilt for choice with swimming pools and tried them all. The beach
I really enjoyed my stay at Turtle Bay Village apartments. The apartments are situation in a quiet location, so excellent for couples or families, but within a short distance from grocery shops and re… More
“Great Value and location”
Reviewed 14 Sep 2013
lovely apartment with everything you need and more. The patio is large and quiet with a view to the sea. The owner and the onsite team are friendly and very useful. The office will fix any problems, c… More
New 3 bedroom, 2 bathroom ground floor apartment. Large patio area with sea and mountain views. Secure complex has 6 swimming pools, gym, tennis courts, play areas, bar / restaurant and shop. Short walk to beach and championship golf course nearby. Ideal for families.&l …see more
Beautiful central location of property.Sea views from apartment.All necessary facilities providedExcellent pool complexNearby beaches, golf course and casinosNumerous restaurants for both local and European cuisineTransfers and car hire contacts given.<br />Elect …see more
We could not stay in the owner's apartment as we selected due to the nice location. The owner and the management company arranged us another apartment with a poor location. The arranged apartment had … More
Unfortunately, due to circumstances beyond our and the management company's control, our apartment became unavailable and unusable at extremely short notice.
I then had the option of cancelling the client's booking at a days notice from departure, refunding the deposit (and leaving the client without any accommodation - they had organised their own flights) or organising a similar apartment with similar facilities at our own cost. Our decision was explained to the client on arrival and they agreed that cancellation would have been a disastrous option for them. The second apartment lacked our sea view but was located in a similar high quality pool area.
Cleaning is carried out by the management company at the end of the stay and was not the guests responsibility.
The water shortage was widespread throughout the country and water was rationed for 2 periods during the day 8-11 and 18:00-21:00. Water was not available through the taps outside those periods and clients were informed of this. Water is now supplied by pipeline from Turkey so this should not be an issue in the future.
The alternative apartment was rented by me through the management company on their behalf and this booking actually was paid for above the rental cost of our own with the client.
The management company actually deal with all our clients issues on site but the immediacy of the problem may have led to some initial shortcomings in relation to the alternative apartment. To their credit they ensured that our client would be accommodated even though it was not their responsibility.
Issues relating to lack of dishwasher and gas, though regrettable were outside our control. Very few of the apartments have a dishwasher.
The client received a full detailed explanation and apology and were offered a discount on their fee which they did not avail of at the time.
It is a pity the client encountered the problems outlined, but, under the circumstances, I feel we could not have done any more. If we had cancelled their booking and not made alternative arrangements on such short notice on their behalf I feel I would have been morally negligent and I would prefer their negative and fully warranted review on these small issues rather than feel responsible for the loss of the holiday and flight costs that would have ensued.
Our clients interests will always come before personal gain and in this instance our outgoings on behalf of the client exceeded the cost to the client. We could do no more.