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Cozumel holiday apartment rental with private pool, internet access, balcony/terrace and air con

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From the owner

  • Apartment
  • 1 bedroom
  • Sleeps 4
  • 3 nights min stay
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Key information

  • 100% refund within 24 hours after booking. See Policies & House Rules
  • Nearest beach 2 km
  • Swimming pool
  • Child friendly
  • Car not necessary
  • Air conditioning
  • No pets allowed
  • Private garden

From the owner

It is in a very quiet and private area of Cozumel. It has everything you need to spend a quiet comfortable and very fun vacation.

In a very central neighborhood near supermarkets and the best restaurants. 5 minutes from the sea and the best beaches in Cozumel. The rent of the apartment also includes private pool and two bicycles for rides around the island, Sky TV / Apple TV, towels, cleaning service once a week.

Extra fees (if required):

Cleaning - Maid $450 MNX per day.

Bicycles deposit $200 USD (refundable)

Electricity not included (monthly rental)

Amenities

Bed & bathroom

  • Bedroom 1: 2 Double Beds
  • 1 Family bathroom

Families

  • Great for children of all ages
  • No pets allowed

Access

  • Parking
  • Not suitable for wheelchair users

Essentials

  • Wi-Fi available
  • Air conditioning
  • Private outdoor pool (unheated)
  • Private garden
  • BBQ
  • Patio
  • Balcony or terrace
  • Bicycles available
  • Deck
  • Internet access
  • Microwave
  • Toaster
  • Iron
  • TV
  • Satellite TV
  • Ceiling Fans
  • Linen provided
  • Towels provided
  • Housekeeping Included

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Interaction with guest

Hello! We are Lorena and Alejandro, we have been enjoying the beautiful beaches and tranquility of the Island of Cozumel for 20 years, we love as hosts to offer the best hospitality for our visitors and make your stay one of the best, offering personalized attention in a comfortable private environment.
Terrace Suite Cozumel – Home 7509578

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    Owner fees cover things like cleaning. Click Book now to review a full breakdown of the cost before making your payment.

    Psst! Rentals are first come, first serve.

    Book now to increase your chances of staying here.

    Terrace Suite Cozumel – Home 7509578

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    Map

    Area

    Map

    Availability

    Cancellation policy

    Full refund

    100% refund within 24 hours after booking (provided the stay is at least 60 days away).

    Partial refund

    50% refund of the amount paid (minus the booking fee*) if cancelled at least 8 weeks before check-in.

    25% refund of the amount paid (minus the booking fee*) if cancelled at least 4 weeks before check-in.

    No refund

    No refund if cancelled less than 4 weeks before check-in.

    100% refund100% refund within 24 hours after booking (provided the stay is at least 60 days away).
    Booking confirmed
    50% refund50% refund of the amount paid (minus the booking fee*) if cancelled at least 8 weeks before check-in.
    24 hours after booking
    25% refund25% refund of the amount paid (minus the booking fee*) if cancelled at least 4 weeks before check-in.
    8 weeks before
    No refundNo refund if cancelled less than 4 weeks before check-in.
    4 weeks before
    Check-in date
    * This fee helps us run our secure platform and enables us to provide 24/7 customer support

    Things to know

    Check in: 14:00 Check out: 12:00
    If you have any questions about check-in or check-out times, please contact the owner/manager.

    Payment

    This rental can only be paid for online through Holiday Lettings using your credit/debit card or PayPal (never by bank or wire transfer).
    Damage deposit: (£79.73) $100.00

    See more

    Smoking

    Yes, smoking allowed

    House rules

    discovered only in areas smoking is allowed. Do not remove any MOC department outside the property. No diving in the pool.

    See more

    About the owner

    Lorena S.
    Average reply time:
    1 hour 11 minutes

    Calendar updated:
    08 May 2024

    Years listed:
    7

    Based in:
    Mexico
    Languages spoken: English, Spanish
    This Apartment has 1 bedroom, 1 bathroom and sleeps 4. It has been listed on Holiday Lettings since 25 Aug 2016. Located in Quintana Roo, it has 11 reviews with an overall rating of 5. The average weekly rate is £725.
    The Owner has a response rate of 100% and the property’s calendar was last updated on 08 May 2024.
    This property is hosted by a private host (consumer) and not a business. Bookings of their property may not be covered by EU or UK consumer protection laws. However, the Tripadvisor Rentals companies will provide you with the same customer service as with any other stay.

    These are the details provided by the business owner.

    Business Name

    Business Address

    Business Telephone

    Business Email

    Other Applicable Information

    Reviews

    5
    Excellent
    11 reviews
    Excellent
    11
    Very Good
    0
    Average
    0
    Poor
    0
    Terrible
    0
    Bob H
    Calgary, Canada

    Ready to Return
    Jan 2019

    We could tell you all the benefits of Suite Terrazza but that would simply be a repeat of those great comments in the following reviews - and not as well stated. Dorothy and I thoroughly enjoyed o… More 

    Reviewed 5 Mar 2019

    This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

    Owner's reply:
    Thank you for your comments Dorothy and Bob Alejandro and I were very happy to have you as guests. We made a great friendship. We hope to enjoy your stay again.

    This response is the subjective opinion of the management representative and not TripAdvisor LLC.

    DebraZ53

    Beautiful home in authentic Mexican neighborhood
    Mar 2018

    The suite is very nice and clean, especially the outdoor area which was shaded during the warm parts of the day and provided a nice breeze. The yard has beautiful trees and lots of birds. The pool w… More 

    Reviewed 3 Apr 2018

    This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

    waldo144A
    Shawano, Wisconsin

    Great place to relax and get away from the cold
    Feb 2018

    My wife and I stayed at Suites Terraza for the month of February 2018. It was a great place to relax and get away from the cold of northern Wisconsin. Although this was our fourth trip to Cozumel t… More 

    Reviewed 7 Mar 2018

    This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

    Owner's reply:
    thank you very much for your comments will and mary was a pleasure to meet you the terrace suite, Alejandro and I are waiting for you with open arms

    This response is the subjective opinion of the management representative and not TripAdvisor LLC.

    novembrrr
    Harrisonburg, Virginia

    Perfect vacation at Suite Terraza!
    Jan 2018

    We had such a wonderful stay at Suite Terraza! We spent the month of January enjoying Cozumel and we were so glad we chose to stay with Lorena. She was a wonderful and gracious host. The suite is very… More 

    Reviewed 2 Feb 2018

    This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

    Owner's reply:
    Such a wonderful couple!! Very very friendly, clean and adorable people. Thank you so much for the review, I really had a great time with you as guests in our terraza. I'm glad you enjoyed staying with us. We work very hard to offer the best place in the best possible environment. We'll made sure that Addy gets the recognition she deserves. Looking to see you soon!

    This response is the subjective opinion of the management representative and not TripAdvisor LLC.

    criptosacre72
    Leon, Mexico

    Departamento de lujo con comodidad al 100
    Dec 2017

    Pasamos unas magnificas y maravillosas vacaciones en la isla de Cozumel. La suite terraza llena de confort y tranquilidad. La terraza increíble, un espacio delicioso fresco y amplio donde disfr… More 

    Reviewed 1 Feb 2018

    This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

    Owner's reply:
    Muchas gracias por la opinión, disfrutamos mucho tenerlos como invitados de nuestra terraza, nos da gusto que la hayan pasado muy bien conociendo nuestra hermosa isla de Cozumel. Nos encantaría volver a tenerlos de vuelta muy pronto, y de ante mano les reiteramos nuestro agradecimiento por su visita.

    This response is the subjective opinion of the management representative and not TripAdvisor LLC.

    Review 1-5 of 11

    FAQs

    How do I find more info about the property?

    You can get in touch with Lorena (the owner) through the contact form on this page.

    If you’ve already booked, go to Manage your holiday booking to send the owner a message.

    What if I have questions before I book?

    Send Lorena (the owner) an email through the contact form on this page. Alternatively, if there’s a phone number on this page, you can call them.

    How do I contact Lorena (the owner)?

    Send an email through the contact form on this page. Or if there’s a phone number on this page, you can call them.

    If you’ve already booked, go to Manage your holiday booking to view Lorena the owner's contact details or send them a message.

    What's the difference between 'Book your stay' and 'Contact the owner/manager'?

    Use the Book your stay form to pay provisionally online and send Lorena (the owner) a booking request. You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then

    Or send Lorena (the owner) an enquiry through the Contact the owner/manager form if you’d like a quote or more info first.

    What is a booking request?

    When you pay online through the Book your stay form, a booking request is sent to Lorena (the owner). You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then.

    Only bookings paid for through our site are covered by our trusted Payment Protection.

    How do I know my booking is safe?

    To book this holiday home you need to pay through the Holiday Lettings website. Only bookings paid for through our site are covered by our trusted Payment Protection. This means that in the unlikely event that you’re prevented or denied access to your holiday home when you check in, we’ll offer a full refund for the stay.

    Find out more about booking safely.

    How do I know what it will cost for my stay?

    Simply enter your holiday dates in the Book your stay form to calculate the cost of your stay.
    Click Book now to see a full breakdown of the price.

    You can also request a quote from Lorena (the owner) through the contact form. The owner will email you the total cost for your dates and a link to book and pay online.

    How do I know if my booking request has been accepted?

    You’ll receive an email within 24 hours to let you know. Or you can check in Manage your holiday booking. No money will leave your account unless it’s accepted.

    How do I pay for my holiday?

    Use the Book your stay form to pay provisionally online. You can pay by credit/debit card or PayPal. Lorena (the owner) will have 24 hours to accept the booking and no money will leave your account before then.

    If you’ve been sent a quote, simply accept it and pay online through the email we sent you. You can also do this in Manage your holiday booking.

    Only bookings paid for through our site are covered by our trusted Payment Protection.

    Why can't I call Lorena (the owner) before booking?

    You can exchange contact details with the property owner/manager once your booking is confirmed and you’ve paid in full. Paying and communicating only through our platform allows us to ensure that your booking is covered by our Payment Protection policy.

    If you have any questions before booking, you can send the property owner/manager a message via the contact form on their listing. Once you’ve booked, you can discuss the rental and make arrangements for your trip by logging into Manage my booking.

    How do damage deposits work?

    In most cases, you don’t pay a damage deposit up front. Instead, we save your payment details securely and you’re only charged in the event of damage to the property.

    Occasionally, you will pay a damage deposit up front as part of the total rental cost. In this case, the owner has 10 days after you check out to report any damage. If they don’t, we’ll return your deposit. If their claim is successful, we’ll deduct the agreed cost and return the remainder.

    How can I view and manage my booking?

    Go to Manage your holiday booking to view all your booking details, pay the balance of your holiday or cancel it if you need to.

    How do I pay the balance of my holiday?

    You can pay the remaining balance of your holiday at any point. Simply go to Manage my holiday booking and click Pay now.

    We’ll automatically charge the balance payment to the same payment method 10 days before it’s due. Go to Manage my holiday booking to see when the payment will be taken.

    How can I retract my booking request?

    You’ll need to contact Lorena (the owner) to do this. Send them a message in Manage your holiday booking or through the contact form on this page.

    How do I cancel my booking?

    Go to Manage your holiday booking to cancel your booking. Here you can view your cancellation policy to see if you’ll be refunded.

    How do I edit my booking?

    You can request to change the dates or number of people on your booking via the Manage your holiday booking page. To change your holiday dates use the Edit booking button. If you need to change the number of guests staying then send Lorena (the owner) a message.

    If Lorena (the owner) agrees, they’ll send you a revised quote outlining the changes. You can review and accept/decline this from the Manage your holiday booking page. You’ll have 48 hours to take action before the revised quote expires.

    View all FAQs

    This advert is created and maintained by the advertiser; we can only publish adverts in good faith as we don't own, manage or inspect any of the properties. We advise you to familiarise yourself with our terms of use.

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    11 reviews
    from

     £104 

    / night
    Total
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    11 reviews
    from

     £104 

    / night
    Total
    Contact owner
    Book now