Cancun holiday penthouse rental with shared pool, beach/lake nearby, internet access and balcony/terrace

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From the owner

  • Penthouse
  • 4 bedrooms
  • Sleeps 12
  • 7 nights min stay
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Key information

  • 100% refund within 24 hours after booking. See Policies & House Rules
  • Beach / lakeside relaxation
  • Swimming pool
  • Child friendly
  • Car not necessary
  • Air conditioning
  • No pets allowed

From the owner

Penthouse #3702- 4BR-3.5BTH - Approx 2,750 sq ft including terraces

Manager: Tim Miller

Resort: Oleo Cancun Playa

Penthouse #3702 Location: Beachfront-7th & 8th floors-2 Story Corner Unit

Resort Location: In the famed Cancun Hotel Zone: Kilometer 19.5 Blvd Kukulkan

Resort Quick Synopsis: Oleo is located directly on the beach.

Resort Main Features:

Located directly on the beach in the famed Cancun hotel zone!

Oleo was very recently completely remodeled and is like NEW!!!

Private beach and pool with lounge chairs and shade.

Flexible All Inclusive Option - Pay only for the day(s) you want it - decide as your vacation unfolds. Restaurants/bars on site.

Management Company Quick Synopsis:

Small niche company specializing in larger Cancun beachfront vacation rentals. When you call with questions, you can expect the phone to be answered by me, Tim Miller, if you call between 9am-5pm central time, Monday through Saturday. If I am on the other line I will call you back.

Contact Person Quick Synopsis: Hi, I'm Tim Miller. I own & operate a small niche management company specializing in nice vacation rentals on the beach in Cancun Mexico. I would say my knowledge base of Cancun & the hotel zone is very solid. I have owned vacation rental property in Cancun since 2004, I have worked in Cancun, and I take a strong personal interest in each & every unit I manage in Cancun. Almost every picture you see of any one of the rentals or at any one of the resorts was taken by myself personally. I believe that I offer some services & items that currently keep us a head of our competition.

1. When you arrive at the resort you are welcomed by my management staff. Two full time managers take care of only a few units to ensure your service is top notch. You will be assigned one of the two. Either Francis or Abdiel will be there to welcome you, show you around and answer any questions you may have. And how blessed we are to have Francis and Abdiel. You will truly enjoy having their smiling faces there to be of service for you.

2. Francis and Abdiel are not just greeters. They are there for you should you need something. Simply email or call them and they will be there promptly, they are normally already right there at the resort.

3. Our resort has on site maintenance of course. But that is not good enough for us. We have our own full time maintenance man to be there quickly should anything malfunction. I used to hire companies to come out if something like one of the AC's malfunctioned. Not anymore, we have our own on site full time staff.

4. Would you like an authentic Mexican meal prepared in the comfort of your own condo? How does $80 sound for this custom catered service (for up to 8 people, $10 per person beyond 10 people)? The only other expense is the cost of the food, and there is no mark up on the groceries. Our cook bring the receipt from the store. This is a non-profit service we offer our guests. The food is outstanding, so tasty! And clean up after is included.

5. Would you like a night out away from the children for some adult conversation? We have baby sitting-services that come right to the condo, and they are wonderful people, part of our extended family in Cancun.

6. Want a tip on a great snorkeling experience? A good friend of mine offers his service privately for your group. The private tour goes all day, includes lunch on an island, is totally private to your group, and comes with the best "skipper" anywhere. Going out with Mike is truly an experience. Cost is $65 per person, if less than 6 people minimum price for all is $390.

7. Our resort has a staffed front desk, 24 hour on site security, bell hops, and friendly staff.

8. Advice: Why pay $80 to get into the 2 biggest night clubs in Cancun when I can show you how to get your cover paid, all drinks paid, and VIP service for the same price? This is just one example of several tips that will save you a lot of money.

Other thoughts 1: If you are traveling with small children, you will find a packnplay (play-pen & sleeper), a high chair & a quality stroller on hand. Or, if you would like to enjoy your favorite drinks down by the pool or beach we welcome you to use the special cooler you will find in any of our units. It is on wheels, super easy to take with you and is also very handy as a pool or beach side table. The convenience might only be out shined by the savings on drinks! This item has been pre-approved for use by the resort, when you are staying at one of our vacation rentals.

Other thoughts 2: If you need extra beds, I have found air beds to be most comfortable. We have queen size air beds and linens for same available upon request.

Best regards,

Tim Miller

More Less

Amenities

Bed & bathroom

  • Bedroom 1: Super King Bed
  • Bedroom 2: Super King Bed
  • Bedroom 3: Super King Bed
  • Bedroom 4: King Bed
  • Beds in other rooms: 2 King Beds
  • 3 Shower rooms, 1 Toilet Only

Families

  • Great for children of all ages
  • No pets allowed
  • Cot available
  • High chair available

Access

  • Parking
  • Secure parking
  • Not suitable for wheelchair users

Essentials

  • Wi-Fi available
  • Air conditioning
  • Shared outdoor pool (unheated)
  • Waterfront
  • Balcony or terrace
  • Internet access
  • Safe
  • Cooker
  • Fridge
  • Freezer
  • Microwave
  • Toaster
  • Dishwasher
  • Washing machine
  • Clothes dryer
  • Iron
  • High chair available
  • TV
  • Satellite TV
  • DVD player
  • Stereo system
  • Ceiling Fans
  • Linen provided
  • Towels provided

Show all amenities Show fewer amenities

Interaction with guest

Our manager in Cancun will take great care of you. Her name is Francis, a wonderful lady! Francis makes every effort to be there upon your arrival to the resort to welcome you and show you around. He more than a greeter, he is there should you need anything at all. Often times he is already on the resort grounds. Francis can answer whatever questions you may have about Cancun.
Map

Area

Map

Availability

Cancellation policy

Full refund

100% refund within 24 hours after booking (provided the stay is at least 60 days away).

No refund

No refund If you cancel, any money you have paid cannot be refunded.

100% refund100% refund within 24 hours after booking (provided the stay is at least 60 days away).
Booking confirmed
No refundNo refund If you cancel, any money you have paid cannot be refunded.
24 hours after booking
Check-in date
* This fee helps us run our secure platform and enables us to provide 24/7 customer support

Things to know

Check in: 16:00 Check out: 11:00
If you have any questions about check-in or check-out times, please contact the owner/manager.

Payment

This rental can only be paid for online through Holiday Lettings using your credit/debit card or PayPal (never by bank or wire transfer).
Damage deposit: (£399.21) $500.00

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Smoking

No smoking at this property

House rules

Must be 27 or older to rent. The person paying must be the person signing for the unit in Cancun. No smoking in the condo. If you are young adults looking to party big time please go elsewhere. This is a very nice unit and must be treated with respect. Regardless of what you receive from tripadvisor you will also receive a very helpful confirmation from me. In it is everything from how to meet up with my manager to get keys to how to order a pizza.

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About the owner

Tim M.
Tourist Licence
274494266
Calendar updated:
03 May 2024

Years listed:
14

Based in:
United States
Languages spoken: English
This Penthouse has 4 bedrooms, 4 bathrooms and sleeps 12. It has been listed on Holiday Lettings since 12 Mar 2010. Located in Quintana Roo, it has 15 reviews with an overall rating of 4.5. The average weekly rate varies from £5954 to £6916.
The Owner has a response rate of 100% and the property’s calendar was last updated on 03 May 2024.
This property is hosted by a private host (consumer) and not a business. Bookings of their property may not be covered by EU or UK consumer protection laws. However, the Tripadvisor Rentals companies will provide you with the same customer service as with any other stay.

These are the details provided by the business owner.

Business Name

Business Address

Business Telephone

Business Email

Other Applicable Information

Reviews

4.5
Very Good
15 reviews
Excellent
9
Very Good
4
Average
2
Poor
0
Terrible
0
Proller99

Unmatched Customer Service!
Feb 2023

I did not personally stay at this resort. I was in Cancun recently and we left an expensive, personal item in a shuttle. I had family going to Cancun shortly after scheduled to stay at Tim's Oc… More 

Reviewed 20 Mar 2023

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

A FlipKey verified reviewer

Great views, Good location, Not Kid friendly***
Apr 2022

Great location, plenty of space and amenities (some like the bathrooms need TLC). The views are stunning. The staff is very helpful and friendly, the pools are decent. The distance from supermarkets, … More 

Reviewed 24 Apr 2022

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

thedeadhead78
Washington, Illinois

Wonderful Extended Family Vacation, Amazing Views
Mar 2019

From the second we arrived at the Oleo we were welcomed with open arms! We were greeted by a bell hop who loaded our HUGE load of groceries and our suitcases up to 3702! We next were greeted by Franci… More 

Reviewed 10 Apr 2019

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

Owner's reply:
Thanks so much for taking the time to share your experience. We really appreciate you helping others by sharing your experience. Thank you. Rich blessings, Tim Miller

This response is the subjective opinion of the management representative and not TripAdvisor LLC.

Ulric S
Swanton, Vermont

Vacation in paradise
Feb 2019

Our family (four generations) have vacationed in Cancun since 2000. Six years ago we found Tim’s Condos. This has become our annual Cancun paradise. The condo has one of the best views in Cancun… More 

Reviewed 6 Apr 2019

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

Owner's reply:
Its been a pleasure serving you and your family Ulric, wonderful people. Thank you for sharing, really appreciate it. Francis really looks forward to your family coming each year. Blessings, Tim Miller

This response is the subjective opinion of the management representative and not TripAdvisor LLC.

samuelsR7791AN
Albuquerque, New Mexico

Excellent customer service but....
Jul 2017

The only reason why I'm giving this property a 4 star rating is because the condo itself is in decent condition with the main Master room being the main attraction, Tim and Francis were super hel… More 

Reviewed 3 Sep 2017

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

Owner's reply:
Thanks for taking the time to write such a detailed review, we appreciate it very much. I am happy to report that our new elevator is now complete in tower B and is almost done in tower C as well. The resort remodeling is a 2 phase process. Phase 1 is the much bigger of the two. This was completed in December of 2016 and includes 2 towers fully renovated, pool, pool bar, pool bathrooms, and 2 of our 3 restaurants all fully renovated and completed. At this point the phase 2 remainder is slated for completion the month after next, in Nov of 2017. It includes the last of the 3 towers, last restaurant and new lobby. Thank you again and kindest regards, Tim Miller

This response is the subjective opinion of the management representative and not TripAdvisor LLC.

Review 1-5 of 15

FAQs

How do I find more info about the property?

You can get in touch with Tim (the owner) through the contact form on this page.

If you’ve already booked, go to Manage your holiday booking to send the owner a message.

What if I have questions before I book?

Send Tim (the owner) an email through the contact form on this page. Alternatively, if there’s a phone number on this page, you can call them.

How do I contact Tim (the owner)?

Send an email through the contact form on this page. Or if there’s a phone number on this page, you can call them.

If you’ve already booked, go to Manage your holiday booking to view Tim the owner's contact details or send them a message.

What's the difference between 'Book your stay' and 'Contact the owner/manager'?

Use the Book your stay form to pay provisionally online and send Tim (the owner) a booking request. You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then

Or send Tim (the owner) an enquiry through the Contact the owner/manager form if you’d like a quote or more info first.

What is a booking request?

When you pay online through the Book your stay form, a booking request is sent to Tim (the owner). You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then.

Only bookings paid for through our site are covered by our trusted Payment Protection.

How do I know my booking is safe?

To book this holiday home you need to pay through the Holiday Lettings website. Only bookings paid for through our site are covered by our trusted Payment Protection. This means that in the unlikely event that you’re prevented or denied access to your holiday home when you check in, we’ll offer a full refund for the stay.

Find out more about booking safely.

How do I know what it will cost for my stay?

Simply enter your holiday dates in the Book your stay form to calculate the cost of your stay.
Click Book now to see a full breakdown of the price.

You can also request a quote from Tim (the owner) through the contact form. The owner will email you the total cost for your dates and a link to book and pay online.

How do I know if my booking request has been accepted?

You’ll receive an email within 24 hours to let you know. Or you can check in Manage your holiday booking. No money will leave your account unless it’s accepted.

How do I pay for my holiday?

Use the Book your stay form to pay provisionally online. You can pay by credit/debit card or PayPal. Tim (the owner) will have 24 hours to accept the booking and no money will leave your account before then.

If you’ve been sent a quote, simply accept it and pay online through the email we sent you. You can also do this in Manage your holiday booking.

Only bookings paid for through our site are covered by our trusted Payment Protection.

Why can't I call Tim (the owner) before booking?

You can exchange contact details with the property owner/manager once your booking is confirmed and you’ve paid in full. Paying and communicating only through our platform allows us to ensure that your booking is covered by our Payment Protection policy.

If you have any questions before booking, you can send the property owner/manager a message via the contact form on their listing. Once you’ve booked, you can discuss the rental and make arrangements for your trip by logging into Manage my booking.

How do damage deposits work?

In most cases, you don’t pay a damage deposit up front. Instead, we save your payment details securely and you’re only charged in the event of damage to the property.

Occasionally, you will pay a damage deposit up front as part of the total rental cost. In this case, the owner has 10 days after you check out to report any damage. If they don’t, we’ll return your deposit. If their claim is successful, we’ll deduct the agreed cost and return the remainder.

How can I view and manage my booking?

Go to Manage your holiday booking to view all your booking details, pay the balance of your holiday or cancel it if you need to.

How do I pay the balance of my holiday?

You can pay the remaining balance of your holiday at any point. Simply go to Manage my holiday booking and click Pay now.

We’ll automatically charge the balance payment to the same payment method 10 days before it’s due. Go to Manage my holiday booking to see when the payment will be taken.

How can I retract my booking request?

You’ll need to contact Tim (the owner) to do this. Send them a message in Manage your holiday booking or through the contact form on this page.

How do I cancel my booking?

Go to Manage your holiday booking to cancel your booking. Here you can view your cancellation policy to see if you’ll be refunded.

How do I edit my booking?

You can request to change the dates or number of people on your booking via the Manage your holiday booking page. To change your holiday dates use the Edit booking button. If you need to change the number of guests staying then send Tim (the owner) a message.

If Tim (the owner) agrees, they’ll send you a revised quote outlining the changes. You can review and accept/decline this from the Manage your holiday booking page. You’ll have 48 hours to take action before the revised quote expires.

View all FAQs

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15 reviews
from

 £586 

/ night
Total
Instant confirmation
15 reviews
from

 £586 

/ night
Total
Instant confirmation