Palm Loop cottage is ideally located on Montserrat with spectacular ocean vista views. We were six adults and it worked perfectly with three bedrooms, three bathrooms and a great swimming pool. A ca… More
18 Jan 2014
"Excellent People & Priceless Sunsets"
My boyfriend & I had the pleasure of staying at Bunkum and enjoyed our hosts, Sunny & Kristina. They are the kindest people ever, extremely helpful and try to accommodate their guests in every way pos… More
22 Dec 2013
"A lovely, friendly part of the Caribbean"
We thoroughly enjoyed our stay at Bunkum Beach Guesthouse in the pool side suite. We appreciated the wonderful view, the sound of the surf, and the peaceful setting. The kitchenette was perfect for … More
"So terrible we left after 3 days and rented alternative property"
Words cannot descibe how bad this place is, so I have posted some up to date images.
This property is descibed as a luxury villa, it was but it isn't. The Villa was one of the best known on the isla… More
I was so sorry that this client had this response to the property. He was an excellent communicator leading up to his arrival, and continued to communicate clearly and courteously as we worked to resolve the problems he perceived at the property.
Previous clients, a family, had stayed there over Christmas, just a few days prior to this client's arrival, and they had no complaints.
According to our property manager, the villa was clean, i.e. cleaned after prior guests and cleaned again prior to this guest's arrival. I am not sure why she was 1/2 hour late to greet them. No one else has ever had any complaints about her service.
I had not been informed that the pool filter had any issues. Once I was alerted, we set the repairs in motion. Sadly, the client left 2 1/2 days after alerting me, and so the repairs had not been fully effected.
This villa has just had a new roof put on (November 2015), new Epi sliding doors in Living Room (2013), new glass doors in Living Room and Dining Room (Feb 2016), new microwave installed in kitchen (January 2015).
I never receiving any pictures from this client, so I really do not know what was the state of things. My property manager went to the property as soon as the clients left, and told me she could not agree with what he was saying.
My next clients came in 8 days after this client's reservation, and had NO COMPLAINTS. My annual long-term tenant, who has rented the house from Feb through April for the past four years, just arrived and is quite happy with the state of the property.
So, ?????????. My conclusion is that everyone has different standards. It is true that this is an older property and has not been "modernized", but it is a stately and gracious residence, old fashioned on an old fashioned island.
As Flipkey doesn't seem to have a "Refund" function, I returned more than 1/2 of the client's rental fee via PayPal. As he said, he did not ask for a refund and did not seem to care about the money, but he was so unhappy I thought it was the right thing to do.
"Beautiful One of a Kind Luxury Property on the Stunning Island of Montserrat!"
Woodlands Estate is the luxury rental to stay at while vacationing on Montserrat! I recently spent Thanksgiving at the property with my wife and in-laws, and it was the perfect refuge to relax in du… More
Thank you for your fine review of Woodlands Estate House. We're so glad you and your family enjoyed the villa so much. Montserrat is a special place, and Woodlands Estate Villa is one of the nicest places to stay, for sure. Thanks again!
12 Dec 2014
"Luxury getaway in a tropical paradise away from the tourist traps."
This property is located on extensive acreage with beautifully manicured gardens and lush tropical rain forest on the magical island of Montserrat. The house is well equipped, comfortable, tasteful, a… More
Thank you so much for your lovely review. We're so glad you and your family enjoyed staying in Woodlands Estate Villa, and that you fell in love with Montserrat!
8 Apr 2014
"Unique and Relaxing"
From the moment that we were met at the airport upon our arrival to Montserrat, we felt welcomed and comfortable. The home was beautiful, spacious, clean and inviting. Although the home was private an… More
Thank you Maryanne and Tony!
We are happy you had such a great trip to our luxury villa on Montserrat. Please return soon for your next Caribbean vacation, and we look forward to keeping in touch!
"A Caribbean Island Retreat ~ So Tranquil + Beautiful!"
We LOVED Montserrat, the privacy of this villa and its location! Vista De Redonda was a wonderful retreat. The bedrooms are private and spacious at opposite ends of the villa with great views, the bat… More
Secluded 2 bedroom villa with amazing panoramic views out over the Caribbean Sea.
Relax on the veranda or in the pool, and escape the hustle and bustle of modern life.
A little bit of paradise on this idyllic forgotten island, experience how the caribbean use to be. …see more
18 Oct 2014
"Absolutely wonderful experience!! Beautiful!!"
My husband and I stayed at Crows Nest Villa for our honeymoon. We were a little hesitant because we heard October was rainy season, but the weather was incredible. The villa is positioned perfectly on… More
Thanks Jessica for your kind words,
We're delighted to hear that you had such an enjoyable stay and that TS Gonzalo didn't curb your enthusiasm for the place during that final 24-48hrs and of course that you got home safe and sound.
We'd love to welcome you back to stay again soon.
Tom & Chrystal
25 Aug 2014
Crows Nest Villa was the perfect get-away. It is conveniently located very near to Woodlands Beach, the Volcano Observatory and shops.
The Villa is well equipped, particularly the kitchen. We spen… More
4 Jul 2014
"Delightful Place to Stay in Montserrat!"
I really had a very delightful stay at Crow's Nest Villa in Woodlands, Montserrat. I reserved the villa because I liked the photos of it on TripAdvisor and all the amenities it offered, including a f… More
I had the wonderful oppertunity to stay at the MacZel apartment. The apartment was beautiful, spacious, brand new amenities, very cozy and inviting atmosphere. I felt so relaxed and at peace like I w… More
15 Jan 2012
"A beautiful, comfortable, relaxing, and inviting apartment."
I stayed at the apartment for approximately three months and had an absolutely wonderful time. The apartment looks very new and with lots of space, giving a feeling of warmth and relaxation. It also g… More
"Spacious, luxury rooms with an unbeatable aspect."
We spent a fantastic week at this villa. It is beautiful in all respects. Very quiet, except for the sound of the sea and wildlife all around. Rooms are superb, large, airy and bug screened. The terra… More
Thank you. Your words make me want to be back there now!
10 Jan 2015
"Third time at Min Y Don, will surely be back"
This is the third time I have stayed at Min Y Don with my wife, mother, and other friends/family members, and it has been a delight every time. Beautiful house, pool, location, well equipped with ever… More
Thank you. You will always be made very welcome here.
5 Jan 2015
""A beautiful spot that was absolutely perfect for us""
My enjoyment of Min-Y-Don started long before our actual adventure began. Sian W., the owner, provided, in advance of our arrival, a FAQ sheet on the property and on Montserrat Island which was of tre… More
H & B - We are very happy you enjoyed your stay in the apartment. It was a pleasure to be your hosts.