“Clean, well-furnished apartment with wonderful views & lovely pool” We (3, 40-something adults) had a lovely holiday and were really happy in the apartment. It was very clean(as were the communal areas) , comfortable and well furnished . The balcony w
“Nice on the surface, but not worth the time, money, or hassle.”
Reviewed 15 Aug 2012
This apartment looked nice in the photos and on entry to the flat, but right off the bat the caretaker told us the en-suite shower was blocked - and it never got fixed through our stay here. We also … More
Some of the elements of this review are factually incorrect.
When advised on the Ensuite shower, Cleaning & supplies I contacted the guest to arrange a convenient time for these to be rectified. I did not receive a reply to arrange this and put this right. The cleaning and supplies have never been an issue in the last 4 years of letting this property.
Regarding the Internet, when reviewing the advertisement with Holiday Lettings there are options internet and WIFI. I selected the internet option as this is not a wireless facility. There is also no listing for a microwave, coffee maker or Beach towels. This has not been misleading in anyway from the advertisement and therefore is not an oversight. I have amended the text on the advert to reflect the feedback received to ensure this is clear. In addition, the photographs clearly show there is no Microwave and Coffee maker in the kitchen.
Upon the reviewer's arrival I have been informed they questioned the local payment for departure cleaning and laundry. This is clearly stated on initial correspondence and booking form which they have completed. This leads me to believe this review is a little bias.