“amazing” The villa was spectacular, the furnishings comfortable and modern.The kitchen was very well equipped.The beds lovely, the best nights sleep we have ever had on holiday.To top it all off the views over Mahon harbour were spectacular.It was a s
There were three generations of our family holidaying at La Palmiera for two weeks this summer. The villa was spotless and spacious with a beautiful kitchen and two lovely big bath/shower rooms, great… More
“Very disappointed - not the experience we were expecting”
Reviewed 13 Oct 2011
When we booked the villa it was advertised as having a heated pool (which was the reason we booked it as we were visiting in May and we knew the water would be too cold otherwise). The owner confirme… More
We did not charge for the pool heater as we were informed that 2 days before the clients arrived that there was a fault with it and would require a part replacing which would have to be imported from the U.S.and could take a considerable amount of time to arrive.We have no idea who informed them that the heater had been out of use for some time as i was in the villa a week previous using the pool and heater.
We did not have a direct contact number to speak with them to explain so our managing agents done this.
We are sorry if this caused an inconvenience but sometimes things do breakdown and are difficult to fix immediately because parts are not readily available on the Island.
We had 14 separate bookings this year and not 1 other problem and am sorry that these people had to suffer this unfortunate incident.