Gatlinburg holiday chalet rental with jacuzzi/hot tub, internet access, air con and fireplace

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From the owner

  • Chalet
  • 5 bedrooms
  • Sleeps 23
  • 5 nights min stay
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Key information

  • 100% refund within 24 hours after booking. See Policies & House Rules
  • Child friendly
  • Car essential
  • Air conditioning
  • No pets allowed

From the owner

The NEW Sensational View reopened August 8, 2018 and guests have already given the new house over 25 consecutive 5-star reviews across our listings! After losing the original cabin in the November 28, 2016 fire, we worked with a Knoxville architect to design the best home we could put on this lot. The custom design lets you tower over everything while being immersed in the panoramic mountain and city view. Check out our pictures to see the spectacular views.

***ANNOUNCING EMBRACING VIEW!!!*** We found another property with among the very best views in the Smokies and purchased it in August 2017! Embracing View surrounds you with country charm and panoramic mountain views. The front and back decks offer views of both sunrise and sunset over the mountains. Check it out here: https://www.flipkey.com/properties/9000344/

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Sensational View current status: After opening August 8, 2018, 90% of our available nights in 2018 sold out. As of late January 2019 we have 27 bookings for the year, which is over 30% of the available nights. Most bookings come in between January and mid March, so if you want your first choice dates, don't wait too long.

We will describe Sensational View for you here... if you want to see guest comments about the home, scroll down to the next stars.

The NEW Sensational View is 3,061 square feet, five bedrooms, five bathrooms, and sleeps up to 23, with 19 guests in bedrooms and two sofa beds in the common areas.

The first floor and specifically bedroom two are designed to be very accessible. Many of our past guests have been interested in easy access for elderly family members (we have elderly family members too). This is important to us! Entering the cabin requires going up one step. Then the whole first floor (inside and deck) is flat. Bedroom 2 has a shower with a bench and three grab rails, plus a shower head you can mount or hold in hand. There are also grab bars next to the toilet. (All toilets will be chair height.)

The first floor has a great room including the kitchen, dining room, and family room. Our housekeepers already crafted another beautiful 12 foot dining table just like we had in the last house. The whole room has views toward Gatlinburg and the mountains with a wall of windows. This room will have a 70" TV.

All five bedrooms have attached bathrooms. The master suite on the first floor has a large bathroom with marble shower and separate tub. It has great views and direct access to the deck and hot tub. This and all bedrooms will have 49" TVs.

We bought a gorgeous Marquis Euphoria hot tub, which beats any hot tub we've ever seen at a rental. A view this good deserves a premium spa. We are also using bronze colored metal railing on the deck so the view is as unobstructed as possible.

The second floor has a large game room, designed as a balcony overlooking the great room and the view. It features a pool table, foosball table, cocktail arcade, and 65" TV. Bedrooms 3 (four guests and big views) and 4 (seven guests) are on opposite sides of the game room. A wraparound deck connects the bedrooms outside and offers not only amazing views of the city and mountains but also a neat perspective looking back into the house. (Thanks to our architect for convincing us this was a good idea. We were skeptical but the first time up there blew us away. it's awesome!)

Bedroom five is the penthouse - a bedroom/bathroom suite with a king bed and sleep sofa, wet bar, refrigerator, microwave, and seating area perched high above everything. It has a wall of windows 16 ft wide for the best panoramic view of Gatlinburg and the Smokies anywhere. If there is a better suite in town, we would seriously like to see it! There will be a 65" TV over the wet bar, but you may never notice it because of the view. :)

Here are the new sleeping arrangements:

First floor

Master Bedroom: King (sleeps 2)

Bedroom 2: Queen (sleeps 2) - note that the shower has a bench, three grab bars, and a shower head that can be mounted or handheld; the chair height toilet has two grab bars

Great room: Queen sleep sofa (sleeps 2)

Second floor

Bedroom 3: Two queens (sleeps 4)

Bedroom 4: Full over full bunk and triple bunk (sleeps up to 7 or separate beds for up to 5)

Game room: Queen sleep sofa (sleeps 2)

Third floor

Penthouse: King and queen sleep sofa (sleeps 4)

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Let our guests tell you more about Sensational View... these are some of our favorite comments from our reviews in the past four months.

- Stunning vacation home. Beautiful views. Just no words to explain the best place ever.

- The views from the decks and penthouse windows are better than anything you can see from the Space Needle or Sky Lift. We woke up in the clouds in the morning and had gorgeous sunset views in the evening.

- Your place was absolutely beautiful and the view was spectacular. Thanks for building such a wonderful place for all of your guests to stay.

- We have been to the NC/TN mountains every year since 2009 and this is the BEST stay we ever had! The view from the house is unforgettable!

- The penthouse is breathtaking. When we got upstairs we decided we might need to move in up there, owners and other guests won’t ever know we are here. Best review I can give is I am in love with this place.

- The simple but elegant, beautiful furnishings - most are hand made including beds. All just amazing. The unique lights all give it the atmosphere desired for being in most elegant chalet with most sensational view.

- The owners are wonderful, attentive caring people. They spent a lot of loving care in designing & furnishing this beautiful chalet, it is well thought out.

- This home was not only beautiful, it was homey and decorated in a style that hugged you the moment you arrived! We had plenty of space and loved the showers. One evening, we could not help but just stop and admire one of the most spectacular sunsets I have ever witnessed. They all were beautiful but this one was a very special one from the Mountain. You can feel the love and pride that has been taken in this home.

- Jay and Amy have outdone themselves with the attention to detail in this home. I absolutely love the farmhouse style.We had a spectacular time with our family. There were 12 of us and ample room for all. We were fortunate to meet the caretakers, James and Maria, who showed us around and drew our attention to all of the beautiful furniture handmade by James. If we do any vacationing in Gatlinburg, we won't even bother looking anywhere else.

- Truly a magnificent place to stay. Views that are second to none, with amenities that made us feel right at home (or shall I say, better than home!). The proximity to downtown as well as hiking makes this location perfect no matter what you are looking to do. With every bedroom having an attached bathroom, there is perfect privacy for traveling with a group. Host was always very responsive to any questions that we had. My family has been going to Gatlinburg for many years, and this is by far the nicest chalet that we have stayed in.

- The house is just beautiful. Fantastic breathtaking view. Awesome job on planning and design of your new home & ours for a few days.

- The view of Gatlinburg from the house is constantly changing. At times, we were in the middle of clouds, or watching the morning fog lifting, or seeing the lights of Gatlinburg come on throughout the evening. Very Peaceful. We hope to do a repeat of this vacation but only if we can stay here again!

- We've rented many many homes and this by far has been the nicest, it was very well laid out, super clean, so close to everything but yet you felt miles away... the owners spared no expense and it shows. Loved it.

More Less

Amenities

Bed & bathroom

  • Bedroom 1: Super King Bed
  • Bedroom 2: King Bed
  • Bedroom 3: 2 King Beds
  • Bedroom 4: 3 Bunk Beds Single Bed
  • Bedroom 5: Super King Bed Sofa Bed
  • Beds in other rooms: 2 Sofa Beds
  • 5 En suites

Families

  • Great for children of all ages
  • No pets allowed

Access

  • Parking
  • Not suitable for wheelchair users

Essentials

  • Wi-Fi available
  • Air conditioning
  • Jacuzzi or hot tub
  • Mountain Views
  • BBQ
  • Deck
  • Internet access
  • Central heating
  • Fireplace
  • Pool or snooker table
  • Games room
  • Cooker
  • Fridge
  • Freezer
  • Microwave
  • Toaster
  • Dishwasher
  • Washing machine
  • Clothes dryer
  • Satellite TV
  • DVD player
  • Stereo system
  • Ceiling Fans
  • Linen provided
  • Towels provided

Show all amenities Show fewer amenities

Interaction with guest

If you are used to dealing with management companies it might be a bit of a shock to working with us. We like talking with guests by phone, email, or text. Some guests send us pictures and describe their adventures. Some want tips about where to get a certain type of dinner. One family even wanted our advice about how to find a cabin of their own. Whatever your interests are we are happy to help out. We aren't just renting a house... we want your family to have an amazing time and enjoy making memories in one of the most beautiful places in the world. We have amazing housekeepers and other partners in Sevier County, and they help us keep the home in tip top condition.
Map

Area

Map

Availability

Cancellation policy

Full refund

100% refund within 24 hours after booking (provided the stay is at least 60 days away).

Partial refund

50% refund of the amount paid (minus the booking fee*) if cancelled at least 8 weeks before check-in.

25% refund of the amount paid (minus the booking fee*) if cancelled at least 4 weeks before check-in.

No refund

No refund if cancelled less than 4 weeks before check-in.

100% refund100% refund within 24 hours after booking (provided the stay is at least 60 days away).
Booking confirmed
50% refund50% refund of the amount paid (minus the booking fee*) if cancelled at least 8 weeks before check-in.
24 hours after booking
25% refund25% refund of the amount paid (minus the booking fee*) if cancelled at least 4 weeks before check-in.
8 weeks before
No refundNo refund if cancelled less than 4 weeks before check-in.
4 weeks before
Check-in date
* This fee helps us run our secure platform and enables us to provide 24/7 customer support

Things to know

Check in: 16:00 Check out: 10:00
If you have any questions about check-in or check-out times, please contact the owner/manager.

Payment

This rental can only be paid for online through Holiday Lettings using your credit/debit card or PayPal (never by bank or wire transfer).
Damage deposit: (£239.00) $300.00

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Smoking

No smoking at this property

House rules

Someone 25 or older must sign our rental agreement to be liable for damage to the property. We do not host student groups without adult chaperones. We like pets (two dogs, a rabbit, a bearded dragon a turtle, and fish in our primary home!), but our housekeepers do not allow pets due to severe allergies... please respect that. The home is a beautiful place of peace and solitude where you are unlikely to hear neighbors. Please be sure they do not hear you either. :)

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About the owner

Jay H.
Calendar updated:
02 May 2024

Years listed:
8

Based in:
United States
Languages spoken: English
This Chalet has 5 bedrooms, 5 bathrooms and sleeps 23. It has been listed on Holiday Lettings since 15 Jul 2015. Located in Sevier County, it has 21 reviews with an overall rating of 5. The average weekly rate is £6080.
The property’s calendar was last updated on 02 May 2024.
This property is hosted by a private host (consumer) and not a business. Bookings of their property may not be covered by EU or UK consumer protection laws. However, the Tripadvisor Rentals companies will provide you with the same customer service as with any other stay.

These are the details provided by the business owner.

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Business Address

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Reviews

5
Excellent
21 reviews
Excellent
21
Very Good
0
Average
0
Poor
0
Terrible
0
Seaside602270
United States

After years of renting in Gatlinburg this was the best of the best. We were very impressed.
Oct 2021

Very well stocked, gorgeous scenery from all views, especially downtown Gatlinburg at night, occasionally bears outside the windows, minutes from downtown, fantastic game room, fall decorations, even … More 

Reviewed 15 Oct 2021

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

shanemO9003OE
Murfreesboro, Tennessee

Views go on forever
Mar 2019

By far this is the best property that my family has ever rented in the Gatlinburg area. The views of the Gatlinburg strip and the surrounding peaks are absolutely amazing! This property is relatively … More 

Reviewed 4 Apr 2019

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

Owner's reply:
Hey Shane, you guys were great to work with. Thanks so much for taking care of the house. We just finished this home in August, so it is new new! Brand spankin new! :) I was just there and was pleased it still looks pristine. Our guests have been very loving to the home, and we are thankful for that. Happy to have you back any time!---Jay & Amy

This response is the subjective opinion of the management representative and not TripAdvisor LLC.

Scott S
Tampa, Florida

Awesome view Awesome Location
Feb 2019

We have stayed in Gatlinburg at least 10 times and we have never stayed in a house as nice as this. Everything is first-rate, from the amenities to the location to the views. The house is an easy 5-mi… More 

Reviewed 15 Feb 2019

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

Owner's reply:
Scott - thank you so much for the kind review. We are glad you and your scout group were able to enjoy the house. Thanks to you and all the crew for taking such good care of it. We welcome you back anytime.---Jay & Amy

This response is the subjective opinion of the management representative and not TripAdvisor LLC.

Brendajhenderson

Wonderful Experience
Jan 2019

10 out of 10, we watched the fireworks from our balcony done downtown. The view is absolutely stunning, I have visited Gatlinburg almost every year in the past 10 years and this cabin is by far the be… More 

Reviewed 7 Jan 2019

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

Owner's reply:
Hi Brenda, It was a lot of fun working with you all over the past year to plan this trip. Glad to hear the fireworks were awesome... you got to see them from the new house before we did! Best to you and your family in 2019, and we will be delighted to have you back.---Jay & Amy

This response is the subjective opinion of the management representative and not TripAdvisor LLC.

Seaside762291

Awesome
Dec 2018

Beautiful cabin!!!! Beautiful view, truly sensational. Only drawback is the driveway to the cabin. Booking was easy.

Reviewed 18 Dec 2018

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

Owner's reply:
Thank you for the great review... the word beautiful is popping up a lot for this home, which certainly makes us happy! It's worth clarifying that the driveway is no big deal for normal cars and trucks. For folks bringing exceptionally large vehicles (15+ passenger vans or extended bed crew cab trucks), please *tell us* so we can give you tips on accessing the driveway and parking area.

This response is the subjective opinion of the management representative and not TripAdvisor LLC.

Review 1-5 of 21

FAQs

How do I find more info about the property?

You can get in touch with Jay (the owner) through the contact form on this page.

If you’ve already booked, go to Manage your holiday booking to send the owner a message.

What if I have questions before I book?

Send Jay (the owner) an email through the contact form on this page. Alternatively, if there’s a phone number on this page, you can call them.

How do I contact Jay (the owner)?

Send an email through the contact form on this page. Or if there’s a phone number on this page, you can call them.

If you’ve already booked, go to Manage your holiday booking to view Jay the owner's contact details or send them a message.

What's the difference between 'Book your stay' and 'Contact the owner/manager'?

Use the Book your stay form to pay provisionally online and send Jay (the owner) a booking request. You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then

Or send Jay (the owner) an enquiry through the Contact the owner/manager form if you’d like a quote or more info first.

What is a booking request?

When you pay online through the Book your stay form, a booking request is sent to Jay (the owner). You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then.

Only bookings paid for through our site are covered by our trusted Payment Protection.

How do I know my booking is safe?

To book this holiday home you need to pay through the Holiday Lettings website. Only bookings paid for through our site are covered by our trusted Payment Protection. This means that in the unlikely event that you’re prevented or denied access to your holiday home when you check in, we’ll offer a full refund for the stay.

Find out more about booking safely.

How do I know what it will cost for my stay?

Simply enter your holiday dates in the Book your stay form to calculate the cost of your stay.
Click Book now to see a full breakdown of the price.

You can also request a quote from Jay (the owner) through the contact form. The owner will email you the total cost for your dates and a link to book and pay online.

How do I know if my booking request has been accepted?

You’ll receive an email within 24 hours to let you know. Or you can check in Manage your holiday booking. No money will leave your account unless it’s accepted.

How do I pay for my holiday?

Use the Book your stay form to pay provisionally online. You can pay by credit/debit card or PayPal. Jay (the owner) will have 24 hours to accept the booking and no money will leave your account before then.

If you’ve been sent a quote, simply accept it and pay online through the email we sent you. You can also do this in Manage your holiday booking.

Only bookings paid for through our site are covered by our trusted Payment Protection.

Why can't I call Jay (the owner) before booking?

You can exchange contact details with the property owner/manager once your booking is confirmed and you’ve paid in full. Paying and communicating only through our platform allows us to ensure that your booking is covered by our Payment Protection policy.

If you have any questions before booking, you can send the property owner/manager a message via the contact form on their listing. Once you’ve booked, you can discuss the rental and make arrangements for your trip by logging into Manage my booking.

How do damage deposits work?

In most cases, you don’t pay a damage deposit up front. Instead, we save your payment details securely and you’re only charged in the event of damage to the property.

Occasionally, you will pay a damage deposit up front as part of the total rental cost. In this case, the owner has 10 days after you check out to report any damage. If they don’t, we’ll return your deposit. If their claim is successful, we’ll deduct the agreed cost and return the remainder.

How can I view and manage my booking?

Go to Manage your holiday booking to view all your booking details, pay the balance of your holiday or cancel it if you need to.

How do I pay the balance of my holiday?

You can pay the remaining balance of your holiday at any point. Simply go to Manage my holiday booking and click Pay now.

We’ll automatically charge the balance payment to the same payment method 10 days before it’s due. Go to Manage my holiday booking to see when the payment will be taken.

How can I retract my booking request?

You’ll need to contact Jay (the owner) to do this. Send them a message in Manage your holiday booking or through the contact form on this page.

How do I cancel my booking?

Go to Manage your holiday booking to cancel your booking. Here you can view your cancellation policy to see if you’ll be refunded.

How do I edit my booking?

You can request to change the dates or number of people on your booking via the Manage your holiday booking page. To change your holiday dates use the Edit booking button. If you need to change the number of guests staying then send Jay (the owner) a message.

If Jay (the owner) agrees, they’ll send you a revised quote outlining the changes. You can review and accept/decline this from the Manage your holiday booking page. You’ll have 48 hours to take action before the revised quote expires.

View all FAQs

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21 reviews
from

 £869 

/ night
Total
21 reviews
from

 £869 

/ night
Total