Gatlinburg holiday log cabin to let with jacuzzi/hot tub, internet access, balcony/terrace and air con

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From the owner

  • Log cabin
  • 3 bedrooms
  • Sleeps 10
  • 3 nights min stay
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Key information

  • 100% refund within 24 hours after booking. See Policies & House Rules
  • Swimming pool
  • Child friendly
  • Car essential
  • Air conditioning
  • No pets allowed
  • Private garden

From the owner

Nightly rate INCLUDES a last minute special for dates within 2 weeks.

NO PETS - NO EXCEPTIONS

NO SMOKING inside the cabin. Must be over 25 to reserve. No youth groups or sports teams.

• 3 Master suites with private full bathrooms, Roku smart TVs in all rooms.

• Pool table, 60 game arcade and firepit.

• Wireless high speed Internet access available.

• Free access to swimming pools and tennis courts at the Chalet Village Owners Club.

Stairway to Heaven is a three bedroom, log cabin located on Ski Mountain’s Chalet Village area. Unlike resort or communities, our cabin is on 1.6 acres offering great privacy, spacious paved parking and a nice flat yard for kids to enjoy, along with a firepit and charcoal bbq. Located just 1.4 miles from downtown Gatlinburg and 1 mile from Ober Gatlinburg.

Tastefully decorated, Stairway to Heaven has all the amenities you desire. There are three distinct, fully furnished master suites, one on each level with private full bathrooms, as well as Roku smart TV’s in every room. The cabin comfortably sleeps 10 with a sofa bed in the loft sitting area and another sofa bed in the living room. Challenge family and friends to a friendly game of pool or foosball in the game room, watch the big game on the 55" TV or unwind in the hot tub or swing on the porch while taking in the natural surroundings. Wireless high speed Internet access are available, as well as cable TV.

Stairway to Heaven is located on a private setting on Ski Mountain, 5 minutes from Ober Gatlinburg Ski Resort and Amusement Park. Located 1.4 miles from downtown Gatlinburg and 10 minutes from the entrance to the Great Smoky Mountain National Park. It is 15 minutes from Pigeon Forge and Dollywood, and 45 minutes from Knoxville Tennessee. If you are looking for a place that gives the feeling of seclusion, but offers an abundance of activities, then this is the place.

FREQUENTLY ASKED QUESTIONS: (if you're question is not answered here, please feel free to message us)

1. What Linens are included? – We provide linens for beds, bath towels, and wash cloths.

2. What household supplies are provided? – We get you started with 2 roll of paper towels, 2 roll of toilet paper per bathroom, mini dish detergent, 2 dishwasher pod, 2 laundry detergent pod and kitchen trash bags.

3. What does the kitchen include? –The kitchen is stocked with everything you would expect in a normal kitchen plus a blender, toaster, slow cooker, various size pots & pans, wine glasses, a Keurig, and a regular coffee pot.

4. Do you provide a grill? – Yes! And it is charcoal.

5. Do you provide fire wood? – No, be sure to pick up some up, as well as starter logs at the grocery store or gas station on your way in.

6. Do you allow pets? – NO. Under no circumstances do we allow pets.

7. Is the hot tub cleaned after every stay? – Yes! Our hot tub is drained, cleaned, and refilled for every stay.

8. Is there a community club house and pool area? – Yes, in Chalet Village, we have 3 community pools and clubhouses. The pools are open from Memorial Day Weekend in May through Labor Day Weekend in September.

9. Is the price flexible? - We do NOT offer discounts, nor do we eliminate or reduce any of the fees.

10. Do you ever reduce the stated prices – On occasion, if upcoming unsold dates remain, we may reduce prices for those unsold dates. That will already be reflected in the pricing that you see here.

11. When will I get the address and cabin access info? - Address, door code, and driving directions will be sent in a separate message prior to your arrival.

12. What time is check-in and check-out? – You may check in any time after 4pm and you must checkout prior to 10am on the day of your departure.

13. Do you provide travel insurance? - If cancellation is a concern, we do recommend the purchase of Cancellation Protection from CSA (this does not go through us).

14. Can I cancel if the weather is bad? – Cancellations due to weather will not be refunded.

15. What TV package / channels do you provide? – Cable TV through Spectrum including HBO, Cinemax, Showtime, TMC, Starz, Starz Encore.

16. What type of internet to you provide? – We provide unlimited cable internet with Wi-Fi.

17. Are there any days where Check-in or Check-out is not permitted? - The only 2 days that we do not allow check-in or check-out is Christmas Day and Thanksgiving Day.

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Amenities

Bed & bathroom

  • Bedroom 1: Super King Bed
  • Bedroom 2: Super King Bed
  • Bedroom 3: Super King Bed
  • Beds in other rooms: 2 Sofa Beds
  • 3 Family bathrooms

Families

  • Great for children of all ages
  • No pets allowed

Access

  • Parking
  • Not suitable for wheelchair users

Essentials

  • Wi-Fi available
  • Air conditioning
  • Shared outdoor pool (heated)
  • Jacuzzi or hot tub
  • Mountain Views
  • Private garden
  • BBQ
  • Patio
  • Balcony or terrace
  • Internet access
  • Central heating
  • Cooker
  • Fridge
  • Freezer
  • Microwave
  • Toaster
  • Dishwasher
  • Washing machine
  • Clothes dryer
  • Iron
  • TV
  • Satellite TV
  • Ceiling Fans
  • Linen provided
  • Towels provided

Show all amenities Show fewer amenities

Interaction with guest

Cabin is equipped with a keyless entry, so there is no need to pick up keys. We are available by text, email or phone for any questions.
Map

Area

Map

Availability

Cancellation policy

Full refund

100% refund within 24 hours after booking (provided the stay is at least 60 days away).

No refund

No refund If you cancel, any money you have paid cannot be refunded.

100% refund100% refund within 24 hours after booking (provided the stay is at least 60 days away).
Booking confirmed
No refundNo refund If you cancel, any money you have paid cannot be refunded.
24 hours after booking
Check-in date
* This fee helps us run our secure platform and enables us to provide 24/7 customer support

Things to know

Check in: 16:00 Check out: 10:00
If you have any questions about check-in or check-out times, please contact the owner/manager.

Payment

This rental can only be paid for online through Holiday Lettings using your credit/debit card or PayPal (never by bank or wire transfer).

See more

Smoking

No smoking at this property

House rules

NO PETS, NO EXCEPTIONS.

House parties not allowed. Must be 25 or older to reserve.

See more

About the owner

Vivian A.
Calendar updated:
09 May 2024

Years listed:
11

Based in:
United States
Languages spoken: English
This Log cabin has 3 bedrooms, 3 bathrooms and sleeps 10. It has been listed on Holiday Lettings since 10 Oct 2013. Located in Sevier County, it has 23 reviews with an overall rating of 5. The average weekly rate is £2497.
The property’s calendar was last updated on 09 May 2024.
This property is hosted by a private host (consumer) and not a business. Bookings of their property may not be covered by EU or UK consumer protection laws. However, the Tripadvisor Rentals companies will provide you with the same customer service as with any other stay.

These are the details provided by the business owner.

Business Name

Business Address

Business Telephone

Business Email

Other Applicable Information

Reviews

5
Excellent
23 reviews
Excellent
20
Very Good
3
Average
0
Poor
0
Terrible
0
ballmera67

Stairway to Heaven
Oct 2021

Beautiful cabin, easy process, quick communication, we loved our time there! Close to town, highly recommend

Reviewed 6 Oct 2021

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

A Holiday Lettings verified reviewer

Awesome location with great amenities
Jul 2021

We were a group of 2 elderly couples in their 80’s, a middle aged couple, and a ten year old. We saw bears nearly every day from the middle deck. One mama bear had 4 cubs! We also saw a couple t… More 

Reviewed 28 Jul 2021

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

A Holiday Lettings verified reviewer

Stairway to Heaven
Jun 2021

It was a beautiful weekend. My family and I enjoyed the cabin as well as a few visitors. It will be a great memory for us all!!!

Reviewed 28 Jun 2021

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

KamJay02

The most comfortable cabin in the mountains....
Oct 2018

The "Stairway to Heaven Cabin" is the most beautiful cabin that I've ever seen. If I could've packed that cabin up and take it back to Georgia with me, I would. The cabin is great … More 

Reviewed 9 Oct 2018

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

Passport516668

SWEET Cabin
Sep 2018

Great location to town. The cabin was very clean and beds were very comfortable. We will stay here again

Reviewed 19 Sep 2018

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

Review 1-5 of 23

FAQs

How do I find more info about the property?

You can get in touch with Vivian (the owner) through the contact form on this page.

If you’ve already booked, go to Manage your holiday booking to send the owner a message.

What if I have questions before I book?

Send Vivian (the owner) an email through the contact form on this page. Alternatively, if there’s a phone number on this page, you can call them.

How do I contact Vivian (the owner)?

Send an email through the contact form on this page. Or if there’s a phone number on this page, you can call them.

If you’ve already booked, go to Manage your holiday booking to view Vivian the owner's contact details or send them a message.

What's the difference between 'Book your stay' and 'Contact the owner/manager'?

Use the Book your stay form to pay provisionally online and send Vivian (the owner) a booking request. You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then

Or send Vivian (the owner) an enquiry through the Contact the owner/manager form if you’d like a quote or more info first.

What is a booking request?

When you pay online through the Book your stay form, a booking request is sent to Vivian (the owner). You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then.

Only bookings paid for through our site are covered by our trusted Payment Protection.

How do I know my booking is safe?

To book this holiday home you need to pay through the Holiday Lettings website. Only bookings paid for through our site are covered by our trusted Payment Protection. This means that in the unlikely event that you’re prevented or denied access to your holiday home when you check in, we’ll offer a full refund for the stay.

Find out more about booking safely.

How do I know what it will cost for my stay?

Simply enter your holiday dates in the Book your stay form to calculate the cost of your stay.
Click Book now to see a full breakdown of the price.

You can also request a quote from Vivian (the owner) through the contact form. The owner will email you the total cost for your dates and a link to book and pay online.

How do I know if my booking request has been accepted?

You’ll receive an email within 24 hours to let you know. Or you can check in Manage your holiday booking. No money will leave your account unless it’s accepted.

How do I pay for my holiday?

Use the Book your stay form to pay provisionally online. You can pay by credit/debit card or PayPal. Vivian (the owner) will have 24 hours to accept the booking and no money will leave your account before then.

If you’ve been sent a quote, simply accept it and pay online through the email we sent you. You can also do this in Manage your holiday booking.

Only bookings paid for through our site are covered by our trusted Payment Protection.

Why can't I call Vivian (the owner) before booking?

You can exchange contact details with the property owner/manager once your booking is confirmed and you’ve paid in full. Paying and communicating only through our platform allows us to ensure that your booking is covered by our Payment Protection policy.

If you have any questions before booking, you can send the property owner/manager a message via the contact form on their listing. Once you’ve booked, you can discuss the rental and make arrangements for your trip by logging into Manage my booking.

How do damage deposits work?

In most cases, you don’t pay a damage deposit up front. Instead, we save your payment details securely and you’re only charged in the event of damage to the property.

Occasionally, you will pay a damage deposit up front as part of the total rental cost. In this case, the owner has 10 days after you check out to report any damage. If they don’t, we’ll return your deposit. If their claim is successful, we’ll deduct the agreed cost and return the remainder.

How can I view and manage my booking?

Go to Manage your holiday booking to view all your booking details, pay the balance of your holiday or cancel it if you need to.

How do I pay the balance of my holiday?

You can pay the remaining balance of your holiday at any point. Simply go to Manage my holiday booking and click Pay now.

We’ll automatically charge the balance payment to the same payment method 10 days before it’s due. Go to Manage my holiday booking to see when the payment will be taken.

How can I retract my booking request?

You’ll need to contact Vivian (the owner) to do this. Send them a message in Manage your holiday booking or through the contact form on this page.

How do I cancel my booking?

Go to Manage your holiday booking to cancel your booking. Here you can view your cancellation policy to see if you’ll be refunded.

How do I edit my booking?

You can request to change the dates or number of people on your booking via the Manage your holiday booking page. To change your holiday dates use the Edit booking button. If you need to change the number of guests staying then send Vivian (the owner) a message.

If Vivian (the owner) agrees, they’ll send you a revised quote outlining the changes. You can review and accept/decline this from the Manage your holiday booking page. You’ll have 48 hours to take action before the revised quote expires.

View all FAQs

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23 reviews
from

 £357 

/ night
Total
23 reviews
from

 £357 

/ night
Total