“Falta limpieza y te cobran x desechos inesistentes.”
Reviewed 11 May 2017
En mi opinión del dueño de la casa tiene una casera, la cual no se ocupa correctamente del mantenimiento de la casa.
Faltaba limpieza y muchos utensilios en la casa, por no mentar q se inventa de… More
I am sorry your experience didnt meet your expectations. But i do thank you for your time taken to write a review. I am surprised that you found it necessary to only give 1 star, given the efforts we went to, to make sure you had early access to our villa and late departure so that you could make the most of your 2 night stay. I am also surprised you mention the butane. I can't help out if I only find out about such things through a review.
What I would ask future guests if that need any assistance at anytime, please let me know, and I will do what I can. If there are any breakages, or items go missing, please discuss this with me. Accidents happen! Linen is included in the price, which matches the number of nights and the number of guests staying. As our keyholder will tell you on arrival, you can use as much as you want as long as the extras are washed by our guests. This is only the 4th time in 10 years I have had to withhold a small amount of the security deposit. Nicola. (owner)