Our family of 5 stayed at Nisim's property for 4 nights in August 2015. Our kids are still talking about the "Vegas mansion". From the first moment we entered we are in complete awe. The property is j… More
We were so happy with our Vegas experience. Franco and Kay were amazing hosts. We arrived on Easter for our 8 night stay. Upon arrival, we were surprised to find hidden Easter eggs in the yard along w… More
It was a great pleasure hosting Craig's Family. They all were very nice and respectful. I am glad that the children had a lot of fun playing in the pool and the hot spa as well as Craig and Janelle did enjoy in addition to the waterfall the slide into the water and the BBQ grill. Also enjoyed the Theater room and watch a movie or two one or two nights and the children enjoyed Disney Channel and couple of VHS Movie that we had to offer in addition to our extensive Jukebox with around 300 music CD's with all type of music that was on thru out the house and outdoor on our entertainment surround sound system that was up during all their stay. Enjoyed their stay and definitely would recommend to any other owners on flipkey and would love to host them again if an other opportunity will ever arise. Surely a guest that has appreciated all the amenities that our Tropical Home has to offer.
Thank you for have kept our place nice and clean and treat our property well, hope to host you and your gracious family again soon. Regards Franco and Kay.
26 Jun 2015
My family came from different areas ( NY, MI, NJ and NC) to spend time with us in Vegas at this property. The amenities and indoor/outdoor space was excellent. We had such a wonderful time and Franc… More
Alaisia and her family was a great pleasure to host and would recommend to other hosts. Thank you Alaisia you are very welcome anytime. Hope to see you soon in your future trips to Las Vegas, we were delighted to have you stay here too.
17 May 2015
"Excellent well kept, and secure property with very good owners!!!!!!"
Traveled a long way from Canada to say at this residence and it went off without a hitch. House amenities, the amount of space you have to yourselves, to the excellent pool and spa area. This is a gre… More
Thank you Renton and Jenny, you were the kind of guest that every home owner would love to have. It was a great pleasure to have you stay at our place and you are definitely welcome back at anytime. Franco & Kay
Super séjour dans cette superbe maison très bien équipée.
Très bonne réactivité des propriétaires, proche de Vegas (15 min en voiture, environ 18$ en taxi pour l'allée).… More
Thank you for your feedback. We enjoyed having you. Glad you had an excellent time and found the home close to everything you needed, and that the home was well equipped. We appreciate you taking the time to comment. We hope to have you back soon. Regards, Jason and Misti
Swimming pool; Suitable for children age 5+; Car advised;
The fabulous swimming pool with waterfall, hot tub SPA and counter it is super unique and is like having your own private tropical resort at your fingertip with the surround sound music or TV playing in the back yard and around the house. Watch a movie in your own theat …see more
The house is beautiful well organized and easy to clean. The back pool and sauna were well kept and tranquil the sound of the falling water was relaxing. The neighbor was quiet the place is convenie… More
13 Oct 2014
"Awesome comfortable home"
Came to Vegas from Arizona to get married. Our original arrival date was October 2nd expected to leave October 5th. Due to a family emergency we were unable to get there until October 3rd. Since we ha… More
16 Jul 2015
"Paradide in Las Vegas"
We had a lovely relaxing stay, the house is large, light and spacious and had everything that we could need for the holiday. A short drive from the busy city centre, the house was an oasis of calm, pe… More
Ezio was amazing, very helpful and the apartment was sensational. We would definitely stay there again.
My only suggestion would be to look at the floor in the kitchen, it is very slippery.… More
12 Oct 2014
This was our first time in Vegas from overseas and wow what an introduction. Ezio was extremely prompt with any queries/concerns and was waiting for us in the lobby when we arrived (slightly earlier … More
6 May 2014
We had a wonderful stay at the Trump in this room and will definitely be contacting Ezio again on our next visit to Vegas! Ezio was super helpful from beginning to end and was always quick to respond … More
The penthouse was absolutely wonderful. It was extremely clean and nicely decorated. There is a beautiful view of north Las Vegas with a great view of the mountains. The hotel staff are very helpful a… More
22 Jun 2014
"WOW! what a Penthouse!!"
We were met by the owners of the unit. They explained everything. We walked in and was amazed at the quality, and the beautiful rooms. They are gorgeous. Because I was the Grandma, they even had a… More
7 Oct 2013
"Modern well equipped apartment with fantastic views"
Lots of room for two couples, fab master suite, huge lounge overlooking the mountains, enough pots etc for the basic cooking attempted, no casino which means no smoke in the hotel. Staff excellent at… More
This is the greatest place to stay. One block from the strip and across from the mall. You have an unbelievable view of the strip from every window. Even the window over the jacuzzi tub looks out ov… More
1 Nov 2013
Loved every minute. The bathroom was beautiful and very clean, the bed - extremely comfortable and I loved the 'turn down service with bonus chocs left on the bed.' A very short walk to 'The Strip' an… More
19 Jul 2015
This was a quick rental due to an unfortunate cancellation by another 'owner' at Trump
and Ezio was most helpful from start to finish. He made the rebooking seamless, met us
at our arrival and even… More
Upon arrival, we were greeted by the owner and were given a tour of the home as well as instructions (verbal and written) on how to set the alarm system. We were offered complimentary snacks and wate… More
Norma and friends were gracious guests, easy to communicate with, and took great care of the house, which is usually amazing, if someone is in vegas for birthdays :D Thank you for cleaning everything, and for your great communication, I hope to host you again next time!
29 Jan 2016
This house was not only large enough to accommodate 5 people but it was comfortable, inviting and entertaining. The decor was eclectic and fun loving and the homeowner was welcoming and gratious. I w… More
April and Co were fantastic communicators, great guests, and left in good condition, I'd be happy to host April again!
Had a great time with my friends staying here for my bachelor party. Scott was very easy to contact and helped us get the house going as soon as we got in... Highly recommend this rental and owner.… More
15 Aug 2015
We arrived at the place and it was 110 degrees outside and the downstairs air conditioning unit was not working. Notified the owner and he told us nothing was wrong with it and he would walk us thro… More
I would like to personally apologize to you and your guests for your experience. Our goal is to provide every guest with excellent service and a great place to stay. In this instance we let you and your guests down. That was unacceptable.
I feel that this situation could have been handled more effectively with better communication. As you recall, it was very difficult to communicate. For most people I call and text throughout their stay. The only form of communication you chose to use was email.
After your initial inquiry about the air conditioning, I offered to send over a repairman to check out the air conditioning units. You told me, via email, that “it was fine”, causing me to assume that it was merely a thermostat issue. We had no idea that it was more than that. Our thermostats can sometime be difficult to use with all the touchscreen buttons. I provided you with my personal cell number, my wife’s cell number, as well as our property manager’s number which is posted in the kitchen. If you or any one of your guests would have let us know the severity of the issue, we would have sent over a repairman, immediately.
Following your stay, here’s what we’ve done.
1. Installed new, easier to use thermostats.
2. We’ve had the Air Conditioning Repairman go through and service the entire system.
New policies that we’ve enacted;
1. We will send over the property manager to verify that any and all concerns are handled immediately.They are within 5 minutes of the property.
2. The property manager, myself, or my wife will follow up within 24 hours on all concerns, even if the tenant declares that the issue is fixed, fine, or not a problem.
Thank you for your review of our property. We are new to home renting and your input will make us better hosts. Once again, I’m sorry for your experience at our rental. We will work on finding better and faster ways to communicate with our clients so that all issues (severe and minor) are handled promptly and professionally.
I really liked this unit, very large and spacious. It's a beautiful condo / hotel suite that is huge. It's way more comfortable than a regular room. It's about half a block from the strip and it conne… More
The condo was super. Nice and clean and comfortable. Convenient location. We felt safe in a gated community with security on site. Grounds were very well kept and large grassy area surrounding co… More
It was so easy to deal with the guest. She took initiative to ask questions and was very courteous. It felt like talking to an old friend. The guest took care of the condo as if it were hers. Even though visitors included children, the condo was left clean as if no one even stayed there. Makes us happy to be in this business. Definitely a guest we will welcome back!
12 May 2015
"Wonderful place to stay!!"
It was a very nice place and the pool was a great bonus. The owners were so wonderful and were there to greet us when we arrived. They also checked in on us via email. I would for sure stay here again… More
We couldn't wish for a better renter than you. Thank you very much for leaving the condo so outstandingly clean. Hope to have you back soon.
21 Apr 2015
"The condo was really well set up, homey comfy."
Tina was great, very helpful, and available if questions arose.
The community was gated, very nice. We felt very safe with our kids there, pool was wonderful. The grounds were very clean and comfo… More
Thank you for your kind review! Look forward to seeing you back next year. Ed and Tina
Romantic cottage, detached guest house suite, lake and mountain views, 1 car garage, 3 decks, gas and wood fireplace,Zephyr Cove Resort, South Lake Tahoe, Nevada,casinos, kayak, boating, beach, snowmobile, snowboarding. 2 FULL SIZED washers & dryers, 4 showers, 2 claw f …see more
Upon arrival I was impressed by the location and neighborhood, then I opened the door. The house was dark and dingy. The carpets look old and are soiled badly which added a funky smell to the house. I… More
We stayed here for two nights recently. A tent in the middle of 'nowhere' ...peaceful, beautiful scenery, a friendly, helpful owner (Billy).
There s no water or electricity available. If you can t liv… More
3 Oct 2015
It was really rustic and primitive and quiet, and the owner was very helpfull and friendly! But it was set up between the excevations on the farm !the mosquitos ate us alive and it was real dusty! No … More
Always a pleasure to stay @ The RIdge. Beatiful views,pools and people.Quick trip to every thing you need.Check in/out with a great staff.Free coffee and paper nice,also.Movie for kids and adults ever… More
21 Jan 2016
"Best Family Vacation Ever"
Great place for family vacation- from a very comfortable condo to great skiing and indoor/outdoor pool and spa. Easy access to lifts. Staff is great!… More
29 May 2015
"Nice location, easy access to slope & well appointed rooms"
We stayed in the Ridge building on the left with a view of the valley. This was the worst snow year in 20 years so no issue getting to and from resort. Fully stocked two bedroom unit with full kitch… More
The location is close to the Rio Casino where you can get a free shuttle to the strip. The place is very clean and quite. The room has it's own bathroom and there is always hot water. There is a nice … More
Host was very accommodating, and very delightful. House was clean and great for my toddler. Helped me with every need! I enjoyed my stay and hope to stay again in the near future!… More
Thank You Hope you stay again.
2 Mar 2014
"Nice quiet house"
We stayed her during the weekend of Thanksgiving. It was wonderful for us. The location is great and convenient. Its not super close to the strip, but close enough that you can get there within 15 min… More