Villa DCarik is a 4 bedroom, 4 bathroom villa situated in the village of Sayan, Ubud. Whilst the villa is conveniently located, only 4.5 km from Ubud Palace, you are afforded complete privacy, as it is set in the rice fields.
Finished in December 2014, the building fe …see more
Set in lush tropical gardens, Villa Bunte is a traditional inspired bungalow with a thatched roof, high ceilings and large windows. Enjoy outdoor living on the spacious veranda with two dining tables, opening onto the garden and swimming pool. There are two en-suite bed …see more
Rumah Buka,, by Zoover rated as number one villa in Bali for 2015, is located directly at the sandy beach of the north coast of Bali, some 300 meters off the busy east-west route.The open-character villa features a spacious livingroom ,a fully equipped kitchen, three b …see more
Our Villa is a part of small resort located in the heart of Legian/Seminyak where you are close to all the beaches, restaurants, shopping and night life yet far enough away to feel like a get-a-way.
This one bedroom villa is perfect for two people. You will take advanta …see more
Located minutes away from Ubud centre, the 12 T Houses are a unique community in a beautiful setting with guests from all over the world. Enjoy the privacy of your own space or mix with interesting people, make new Balinese and international friends.
Chai is an enchant …see more
Villa Baruna - Your dreams will come true in our luxurious 5 star villa at Bali in Lovina. This beautiful villa is available for renting up till 10 persons at the beach with a privat pool. Fully furnished, spacious living area, satellite TV with 38 international channel …see more
With total privacy within the secure confines of the villa you can entertain within or step outside and you will find yourself in the most sort after area of Petitenget. Although nestled in a village you are surrounded by the finest restaurants and bars on the West coas …see more
Villa Deva is a spacious 5-bedroom, 5-bathroom villa decked out in white and located in the trendy Batu Belig area of Seminyak.
The villa has a private rooftop garden terrace with comfortable sitting areas overlooking the ocean, just perfect for those stunning Bali sun …see more
Villa Sanook is a brand new specious contemporary villa nestled perfectly in Seminyak, it comes with 4 bedrooms, 4 bathrooms, sep w/c, daily breakfast, wifi, REVERSE OSMOSIS WATER FILTRATION SYSTEMS, Aircon throughout, security, baby gate, walking distance from Eat Stre …see more
Lovely contemporary villa in the middle of SeminyakSituated between the beach, vibrant bars, funky restaurants - right near Eat Street2 bedroom with en suites Fully equipped kitchen Private Pool Air Con Lounge and rooms Daily breakfast Staff Lounge/dining SecureTV/DVD …see more
From the main entrance of the villa you step into the open kitchen and dining area with indoor garden. The kitchen is fully equipped with a stove, fridge, microwave and water dispenser. The dining and living are overlooking the well maintained and decorated garden with …see more
Surrounded by tropical gardens, Lombok Krandangan Bungalow at Dream Estate Lombok offers modern air-conditioned accomodation with kitchenettes and free Wi-Fi with all comfort you need. Included daily cleaning, towel change and twice a week bedsheets changed. Situated in …see more
Karang Kirana, meaning ray of beautiful light at the cliff, is a private luxury Villa overlooking the Indian Ocean. The Villa comprises of three charming bedrooms, sun deck by the pool and a luscious tropical garden. The openness and wilderness of the surroundings bring …see more
High speed WiFi connection up to 10 mbps
This villa is the newest additional to our selected designer villas. This new built villa has its own charm with hard-wood spread on the entire floor will welcomes you on your first step to the villa. This structure …see more
“In short good or OK-lah, as we say in Singapore. Slightly below my expectations”
Reviewed 25 Jun 2016
The property makes great impression, however the cleanliness could be better - some disinfection could be helpful. Pool was not available 50% of the time because of cleaning ...Toilet in master bedro… More
What a pity for our other customers who will see this comment, which fortunately does not reflect reality and what a pity TripAdvisor does not allow comment on the clients that we receive, as other platforms do, this would be so useful, particularly in that case. Fortunately, we can respond.
I want to invite all customers who have read this comment and would like to book our home watching our previous comments, all excellent. We have more on the AirBnB platform, so do not hesitate to consult.
I would, however, clarify the status of this booking. First, it was agreed with customers delivery scooter on arrival. So we organized this delivery with the landlord and had filed all requested scooters outside the house. The day of the arrival of customers, they have suddenly changed their minds and no longer wished to have scooters (N-Max), but preferred to have smaller and less expensive scooters (2 € per day difference). So we made the change, called the owner, we pay for the scooters were available and could not be charged to our customers. We have also made every effort to provide them with other scooters, smaller and cheaper, as requested.
Concerning the broken toilet, in fact, the day when our clients have called us to report the problem, we sent a team of technicians who remained 2 hours at the villa. Not having found what the problem was, we made the choice to order more toilets. These are not available for several days, we explained the situation to our customers. Customers stayed one day and a half with a single toilet, knowing that the house has 2 toilets (we are in Bali, everything takes longer here).
At each of their call, we responded quickly, for example, when he had to change the batteries in the remote control air conditioning.
In addition, customers wanted a mattress extra floor we have them immediately available, as well as sheets and free it when we charge this additional service € 20 / day / person.
Regarding the pool, daily maintenance is performed by our staff. It is true that the pool had a green color, this being due to the use of chlorine for water treatment, which contains a lot of metal. It is a simple chemical reaction in contact with chlorine and metal, but the pool was perfectly clean and it was also explained several times to customers.
Budi (the driver) wanted to call the police because these customers would not pay some excursions. He did not even want to file them at the airport when they return because he did not feel comfortable with them. So we found another driver can drop them off at the airport, because we want our customers to be all very well received and we want to offer them a quality service.
In addition, a rafting excursion was booked with an appointment at 8 am that they canceled at 8 am when the driver was outside the door.
Finally, at the end of the stay, guests did not wish to pay a scooter which was delivered to them but apparently they have not used. That information would have been received on the last day of the stay, upon departure of customers and having no way to verify if the scooter had indeed been used, we have decided to charge the scooter to our customers, to where the misunderstanding between us.
About disinfection of the house you speak of, I do not see what you mean, this house is new (2 years) and daily cleaning is carried out by our staff. We never had any remarks about it from our many customers.
Finally, the villa is beautiful is located 5 minutes by scooter to a busy street in the center (Pengosekan). Certainly if you want to go to the other end of the center, it will take more time, the center of Ubud is very large. But this street has many restaurants, pubs, shops. Expect additional 5 minutes to reach the Monkey-Forest. On foot, it takes 20 minutes from the villa to the Pengosekan and 30 minutes to the Monkey Forest.
Finally, regarding the price, the villa was charged at that time € 90 per night (low season) or one of the least expensive of Ubud villas. You'll struggle to find cheaper.
We are and have always been at the disposal of our customers and sincerely sorry sum of these misunderstandings. We hope that our future potential customers will be based on other reviews, all very good.
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