“Be ready for rudeness of the host, unpleasant surprises and extra charges”
Reviewed 9 Aug 2016
Elena Montesinos Carbonell was the worst host we have ever seen. We have an experience of vacations at various villas in different countries including Spain, so we can compare.
First of all, when we … More
Guests arrived Sunday 1 am without previous notice. If I do not ask they said nothing. Of couse I was waiting to receive them in the house. Asked me to do their fisrt shoping that I did with no charge. I did as wellcome present. No extra charges just waht it was mentioned in previous emails. Mr. Redman, remember you had them printed. First day they broke a tap that I had to repair. It was repaired in 24 hours because it was on a Sunday.Of couse I charged for that. On departure they did not want to leave the house at a reasonable time fot next client to check in and for me to have time to prepare the house for next client. We arrange 1 pm for me to go to clean and at that time the house was a battle field and they were just coming back from the beach.
And the house was left in a terrible condition. 2 cars plenty of rubbish. I suppose thw rubbish of the whole mont was there.
And I have never been rude. Just firm on my posisiton. If you are a host I can asure these clients are not recomendable. The 2 "Ladies " were shauting me while I was trying to organize cleaning.
Never again Mr. Redman. But these are normal situations with Russian People. When you intend to come and leave at this unreasonable times Don´t you think you should ask if it is possible or convenient before you book your flights?.
Just think about this:
why ALL my other clients are so happy both with me as host and with the house?