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Playa del Carmen holiday house rental with beach/lake nearby, jacuzzi/hot tub, internet access and balcony/terrace

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From the manager

House
4 bedrooms
Sleeps 8
4 nights min stay

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Key information

100% refund within 24 hours after booking. See Policies & House Rules
Beach / lakeside relaxation
Swimming pool
Child friendly
Car not necessary
Air conditioning
No pets allowed
Private garden

From the manager

*Before you book, please message us to ensure your dates are available.

Welcome to one of the premier villas in all of Playa del Carmen & welcome to this tropical oasis offering million dollar ocean views & perched directly on the azure sea.

You'll be wowed upon by this chic beauty which offers all the amenities of a 5 star resort but set in a tranquil setting with your own private freshwater pool & private Chef!

Located in the lush gated-community of Playacar with a lovely 15-20 minute stroll along the ocean to lively Playa del Carmen. This villa is perfect for families or larger groups as it offers all guests privacy and space.

PRIVATE CHEF SERVICES

We offer the services of a highly trained Chef who'll impress you with her culinary skills! She specializes in Mexican cuisine yet can also prepare other types of cuisines depending on your tastes, allergies, preferences etc.

CHEF SERVICES & MEAL PLANS

*Chef will prepare breakfast & lunch each day, 6 days per week - 9am - 3pm. Dinner is not included.

*A sample menu will be sent to you for menu planning.

*Chef can accommodate food allergies, & preferences (vegetarian, vegan) etc.

*Groceries, grocery delivery (minimal) & gratuities are extra. (A budget can be designed with you based on your meals choices in advance of your stay.)

*Dinner can be arranged if the Chef is available.

COMPLIMENTARY ARRIVAL DRINKS & DINNER

Arrival day you'll be greeted by our staff with appetizers, authentic margaritas (or mocktails) followed by a delicious dinner. Our gift to you! (No cost of food or drinks.)

OUTDOOR AMENITIES

The outdoor terrace, & pool will be where you spend most of your time, relaxing, floating & gazing out over the ocean.

*Outdoor terrace has an automated awning, new dining set, new daybed, new loungers & umbrellas.

*Large freshwater pool & Jacuzzi (a rarity in the area).

*Use of an inflatable paddle board & kayak.

*Enjoy BBQ grill, outdoor shower & speakers, nighttime pool lighting.

KITCHEN | DINING | LIVING AREA

*Gourmet kitchen features new appliances, full cookware, breakfast bar & stools.

*Elegant dining area enjoys a new dining set for 8 people.

*Living area with large flat screen TV, Bluetooth speaker, CD/DVD system, satellite channels, TV with English channels, DVD library, quality Bose sound system for both inside & outside, Wi-Fi & free Vonage calls to USA/Canada.

BEDROOMS: Note: Villa Can Be Rented as 3 Bedrooms BR) With Up To 6 Guests sharing 3 rooms. (Not applicable for holidays.)

The home boasts 4 master king-bed bedrooms each with its own spacious en-suite bathroom with Mayan rain showers. 3 of the bedrooms open to the pool & with ocean views.

3 Master Bedrooms Include: King bed, TV, A/C, Ceiling fan, en-suite bathroom with shower, Ocean view, Safe, Toiletries,

Bedroom 2 King bed, A/C, Ceiling fan, en-suite bathroom with shower,

4th Master Bedroom with Newly Renovated Bathroom: King bed (*can be made into 2 twin beds if needed), A/C, Ceiling fan, Shower, Toiletries, TV (No ocean view but a very tranquil room.)

RATES FOR 3 BEDROOMS: Please ask about our 3 bedroom rates (up to 6 guests.) Rates do not apply to holidays.

VILLA SERVICES

*Our manager/concierge is available to you daily & can assist you with arranging in-house massage, day tours & excursions, water activities & sports, boat cruises etc.

*We offer one-time roundtrip complimentary airport transfer for up to 8 guests which will be arranged with our manager.

*Daily housekeeping 6 days per week excludes Sundays & holidays.

*Pool cleaning / landscaping.

*Our fab rental managers/hosts will provide you with all pertinent info for travel & your villa stay such as: forms to be completed to enter & exit Mexico, dining & activity guide, our top tips/know before you go, & more!

Please Note:

*A maximum of 8 guests is allowed in the villa unless otherwise agreed upon. We can accommodate up to 2 children 10 & under.

*To rent this villa you must be 25 years of age or older.

THINGS WE CANNOT CONTROL

*Due to warming ocean conditions, sargassum (a form of algae) can occur in the Mexican Caribbean during the warmer spring & summer months. We cannot predict when it will occur or if it will be disruptive to swimming & use of the beaches. It can be clear one day & then the next there can be an influx of it.) The city cleans the beaches to the best of their ability. We have hired a company to come a few times per week to help clean the area in front of the villa.

* Typically the beaches in Playacar are the best; however, throughout the year tides & winds can shift & erode the beach. As quick as it appears, it can also return to normal.

*The Jacuzzi is a bonus feature. It is set at 40C but due to being on the ocean it may not reach that temperature. This is not a malfunction of the Jacuzzi. It is in use a lot & parts are hard to come by during Covid& as such we cannot guarantee its use during your stay.

*We cannot refund or credit guests due to the above.

More Less

Amenities

Bed & bathroom

Bedroom 1: Super King Bed Single Bed
Bedroom 2: Super King Bed Single Bed
Bedroom 3: Super King Bed Single Bed
Bedroom 4: Super King Bed
4 Family bathrooms, 1 Toilet Only

Families

Great for children of all ages
No pets allowed

Access

Parking
Accessible for wheelchair users — please contact the manager for details before booking

Essentials

Wi-Fi available
Air conditioning
Private outdoor pool (heated)
Jacuzzi or hot tub
Private garden
BBQ

Patio
Waterfront
Solarium or roof terrace
Balcony or terrace
Sea view
Internet access
Safe
Staffed property
Cooker
Fridge
Freezer
Microwave
Toaster
Kettle
Dishwasher
Washing machine
Clothes dryer
Iron
TV
Satellite TV
DVD player
Stereo system
Ceiling Fans
Linen provided
Towels provided
Housekeeping Included

Show all amenities Show fewer amenities

Interaction with guest

Manager available to guests of Casa Callaway. We can be also reached via email and text.

from £1191/night

Private Chef | Huge Private Pool + Jacuzzi |On Ocean | Free Airport Transfer – Home 2270886

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Adults
Children

Owner fees cover things like cleaning. Click Book now to review a full breakdown of the cost before making your payment.

Psst! Rentals are first come, first serve.

Book now to increase your chances of staying here.

from £1191/night

Private Chef | Huge Private Pool + Jacuzzi |On Ocean | Free Airport Transfer – Home 2270886

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Finish booking to see your promo code

Map

Area

Availability

Cancellation policy

Full refund

100% refund within 24 hours after booking (provided the stay is at least 60 days away).

Partial refund

50% refund of the amount paid (minus the booking fee*) if cancelled at least 8 weeks before check-in.

25% refund of the amount paid (minus the booking fee*) if cancelled at least 4 weeks before check-in.

No refund

No refund if cancelled less than 4 weeks before check-in.

100% refund100% refund within 24 hours after booking (provided the stay is at least 60 days away).

Booking confirmed

50% refund50% refund of the amount paid (minus the booking fee*) if cancelled at least 8 weeks before check-in.

24 hours after booking

25% refund25% refund of the amount paid (minus the booking fee*) if cancelled at least 4 weeks before check-in.

8 weeks before

No refundNo refund if cancelled less than 4 weeks before check-in.

4 weeks before

Check-in date

* This fee helps us run our secure platform and enables us to provide 24/7 customer support

Things to know

Check in: 16:00 Check out: 11:00
If you have any questions about check-in or check-out times, please contact the owner/manager.

Payment

This rental can only be paid for online through Holiday Lettings using your credit/debit card or PayPal (never by bank or wire transfer).

Smoking

No smoking at this property

House rules

No spring breakers and no unaccompanied minors.

About the manager

Your Best Getaway

Calendar updated:: 27 Apr 2024
Years listed:: 14
Based in:: United States

Languages spoken: English

This House has 4 bedrooms, 5 bathrooms and sleeps 8. It has been listed on Holiday Lettings since 12 Jun 2009. Located in Riviera Maya, it has 43 reviews with an overall rating of 4.5. The average weekly rate is £8334.

The property’s calendar was last updated on 27 Apr 2024.

Reviews

4.5

Very Good

43 reviews

Excellent

Very Good

Average

Poor

Terrible

bigdogbbq

Kansas City, Missouri

Unbelievable!!! Can't wait to return!!!

Jan 2015

This was my third trip to Casa Calloway and it just keeps getting better! We love this location and the staff is world class. Mireya the chef is terrific, it hard to find words that describe her. The … More

Reviewed 14 Jul 2016

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

Response from the manager

Thank you so much! You are always welcome as we love having you as guests at Casa Callaway - and you are right - Mireya is the best!

This response is the subjective opinion of the management representative and not TripAdvisor LLC.

harrisrobin

Katy, Texas

Perfect In Everyway!

Apr 2016

We were 7 people 50+ and this house was just perfect. Some of us wanted to relax and some of us wanted to be on the go...myself, I relaxed and found my happy place all day relaxing pool side. I have t… More

Reviewed 23 May 2016

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

Response from the manager

Thank you so very much for taking the time to post this uplifting review! Yes, this is a beautiful spot that does feel like home and a lot of love went into creating this villa. The oceanfront pool is a favorite of most of our guests for sure! Mireya is a fantastic chef and cooks with love and with attention to every detail. We are proud of our staff's hard work & effort and appreciate you noticing. We will pass it along to everyone. Please come back - we can't wait! (Sorry for the late reply we are busy updating & integrating our websites!) Thank you again & we look forward to seeing you in the near future. T. Sarina / Your Best Getaway

This response is the subjective opinion of the management representative and not TripAdvisor LLC.

Dan L

Baltimore, Maryland

Can't say enough and can't wait to return

Mar 2016

Can't say enough good things about Casa Callaway, the house and location would be tough to beat. The gated community and ongoing security presense (they stay in the background) was an extra bonus… More

Reviewed 23 May 2016

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

Response from the manager

Wow, thank you so much for your glowing review and for taking the time to post it. Being oceanfront does mean on occasion that sound carries but glad to hear it was shut down at a respectable time. The team who works at Casa Callaway our the best of the best in the hospitality industry and they do go above & beyond for our wonderful guests. This is what a great vacation is about - being pampered without a care in the world. We hope you will come back and visit soon. Guests like you make our job much easier. Thank you again.

This response is the subjective opinion of the management representative and not TripAdvisor LLC.

Keith S

Dallas, Texas

Gorgeous Location!

Feb 2016

We recently stayed at Casa Callaway and had a wonderful time! The views of the ocean and beach were remarkable from every room. We loved relaxing on the patio and cooling off in the beachfront pool! T… More

Reviewed 23 May 2016

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

Christa M

Its a shame, beautiful location yet you leave disappointed and violated of your valuables

Oct 2015

We love Mexico and especially Playa De Carmen. We have vacationed before and decided to rent a villa since we were having friends and family come meet us during our 3 week stay. We went through Maya L… More

Reviewed 26 Jan 2016

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

Response from the manager

Hi Christa, Thanks very much for taking the time to provide some first-hand insight on your recent stay at Beach House. Both Maya Luxe and the owners of the house are extremely sorry for what was supposed to be a relaxing vacation in Mexico, then turned out to be a robbing negative experience. Once again, we are very sorry to hear about the loss of your valuables. Our concierge always highly recommends placing all valuables in the provided safes at all times. And while we are not legally responsible for the loss, we did feel morally responsible, and we hope the cash refund the owner provided was more than enough to cover your lost items. In addition to the cash refund that we provided instantly, the owner also offered a 1 night credit for your future stay at the villa as an additional way to let you know that we will be addressing all the maintenance & Security issues. We hope that you will return with the 1 night credit to experience the villa once again. With regards to the villa updates we are pleased to let you know the following items have already been addressed: 1. Access to beach was built with a stone passage way leading from the house to the sand. 2. Air conditioner was replaced in the living room 3. Handles and doors were replaced in the kitchen 4. New linens and towels 5. Patio Shade was addressed with an updated canopy, in addition to all of our efforts to provide extra shade during your stay. Since your visit, the maid we believed to be responsible, was dismissed from her position, and additional security measures have been implemented with installing security cameras. Even with these security updates, we still highly recommend to NOT leave your valuables laying around. Please use the provided safes. Since your stay in October, we’ve had many satisfied guests’ come and go from the villa with no issues and they have provided positive feedback. Christa, on behalf of Maya Luxe & the owners of the house, we still hope that you will take us up on our offer and experience the property one more time with the one night credit. All the best, Maya Luxe

This response is the subjective opinion of the management representative and not TripAdvisor LLC.

Review 1-5 of 43

FAQs

How do I find more info about the property?

You can get in touch with the property manager through the contact form on this page.

If you’ve already booked, go to Manage your holiday booking to send the owner a message.

What if I have questions before I book?

Send the property manager an email through the contact form on this page. Alternatively, if there’s a phone number on this page, you can call them.

How do I contact the property manager?

Send an email through the contact form on this page. Or if there’s a phone number on this page, you can call them.

If you’ve already booked, go to Manage your holiday booking to view the property manager's contact details or send them a message.

What's the difference between 'Book your stay' and 'Contact the owner/manager'?

Use the Book your stay form to pay provisionally online and send the property manager a booking request. You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then

Or send the property manager an enquiry through the Contact the owner/manager form if you’d like a quote or more info first.

What is a booking request?

When you pay online through the Book your stay form, a booking request is sent to the property manager. You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then.

Only bookings paid for through our site are covered by our trusted Payment Protection.

How do I know my booking is safe?

To book this holiday home you need to pay through the Holiday Lettings website. Only bookings paid for through our site are covered by our trusted Payment Protection. This means that in the unlikely event that you’re prevented or denied access to your holiday home when you check in, we’ll offer a full refund for the stay.

Find out more about booking safely.

How do I know what it will cost for my stay?

Simply enter your holiday dates in the Book your stay form to calculate the cost of your stay.
Click Book now to see a full breakdown of the price.

You can also request a quote from the property manager through the contact form. The owner will email you the total cost for your dates and a link to book and pay online.

How do I know if my booking request has been accepted?

You’ll receive an email within 24 hours to let you know. Or you can check in Manage your holiday booking. No money will leave your account unless it’s accepted.

How do I pay for my holiday?

Use the Book your stay form to pay provisionally online. You can pay by credit/debit card or PayPal. the property manager will have 24 hours to accept the booking and no money will leave your account before then.

If you’ve been sent a quote, simply accept it and pay online through the email we sent you. You can also do this in Manage your holiday booking.

Only bookings paid for through our site are covered by our trusted Payment Protection.

Why can't I call the property manager before booking?

You can exchange contact details with the property owner/manager once your booking is confirmed and you’ve paid in full. Paying and communicating only through our platform allows us to ensure that your booking is covered by our Payment Protection policy.

If you have any questions before booking, you can send the property owner/manager a message via the contact form on their listing. Once you’ve booked, you can discuss the rental and make arrangements for your trip by logging into Manage my booking.

How do damage deposits work?

In most cases, you don’t pay a damage deposit up front. Instead, we save your payment details securely and you’re only charged in the event of damage to the property.

Occasionally, you will pay a damage deposit up front as part of the total rental cost. In this case, the owner has 10 days after you check out to report any damage. If they don’t, we’ll return your deposit. If their claim is successful, we’ll deduct the agreed cost and return the remainder.

How can I view and manage my booking?

Go to Manage your holiday booking to view all your booking details, pay the balance of your holiday or cancel it if you need to.

How do I pay the balance of my holiday?

You can pay the remaining balance of your holiday at any point. Simply go to Manage my holiday booking and click Pay now.

We’ll automatically charge the balance payment to the same payment method 10 days before it’s due. Go to Manage my holiday booking to see when the payment will be taken.

How can I retract my booking request?

You’ll need to contact the property manager to do this. Send them a message in Manage your holiday booking or through the contact form on this page.

How do I cancel my booking?

Go to Manage your holiday booking to cancel your booking. Here you can view your cancellation policy to see if you’ll be refunded.

How do I edit my booking?

You can request to change the dates or number of people on your booking via the Manage your holiday booking page. To change your holiday dates use the Edit booking button. If you need to change the number of guests staying then send the property manager a message.

If the property manager agrees, they’ll send you a revised quote outlining the changes. You can review and accept/decline this from the Manage your holiday booking page. You’ll have 48 hours to take action before the revised quote expires.

View all FAQs

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43 reviews

from

£1191

/ night

Contact manager

Book now

43 reviews

from

£1191

/ night

Contact manager

Book now

Adults*
Children