“one week in paradise” Living in the Villa Surya for one week was just like what I would picture a week in paradise. The beds were amazing! I have never slept that well ever again. After taking a swim in the gorgeous pool every morning Kutut, the Villa
Me and my husband (24 and 26) took vacation with my parent. Villa has two comfortable bedrooms both with attached bathrooms. Large enough swimming pool and a great ocean view. It is located a bit far … More
Many thanks for your kind review and we hope to see you again in the near future. We do feel that to really enjoy the true Bali it is important to get away from the main streets. That isn't too hard since Candi is only 8 minutes away and Amlapure is 2. So for those that want bright lights and karaoke it's all there but Villa Surya is there for those that want to enjoy the tranquility and peace that we feel is the real Bali. We hope to see you all again.
“Delightful, informative stay in very comfortable home. Delicious food.”
Reviewed 20 Nov 2011
We very much enjoyed staying in Villa Surya. We were very comfortable and the air conditioning in the bedrooms was greatly appreciated. The rural setting gave us a chance to see local life and learn a… More
Thanks for taking the time to give us a great review - Please come again!
“Missed the mark....”
Reviewed 20 Nov 2011
The villa itself is a lovely property. We found the pool, however, to be dirty. I went so far as to test the water myself and look at the filtration system. It is a modern system, but, for some rea… More
Many thanks for your somewhat subjective review, if nothing else it goes to prove the honesty of this entire review system.
May we say your stay with us has become the stuff of local legend due in part to your immediate stress testing of the entire villa's electrical system. 5 minutes after arrival you had already turned on every light (including the pool's in the middle of the day!) and with the final edition of the hair dryer(s) the safety in the junction box finally popped. Not satisfied with one "successful" attempt to fox the electrical supply you then repeated it - again "successfully".
Our good driver Made was brought to the edge of madness by up to 3 trips to Kuta daily (round trip time 4 hours) where members of your party became lost overnight and previously ordered and prepared dinners where ignored and forgotten. Upon finally leaving our humble abode for your next destination, guess where... Kuta, you immediately called Made while he was still in return transit and demanded that he return and pick your party up again as you were unhappy with your new accommodation - he respectfully declined.
As to the pool - that was just simple bad luck. Just prior to your visit Bali had had a week of terrible weather with torrential rains and the first actual tornado in Denpasar in living memory. Of course the pool was full of leaves (from our poor frangipani) and much debris had been washed into the pool also. This was all removed as quickly as it was possible to do within the time of your stay.
All of our guests are furnished with our personal telephone numbers (and it is also displayed on the advertisement) for use in any situation that they feel warrants calling us but we received no such call from you and also not from our staff who learned felt that us being in the UK meant we could not do much about leaves in the pool, although we would have welcomed the chance to talk with you about your issues and have now advised our staff to always inform us when any guest seems unhappy or has an issue which is unresolved.
As to our grounds: As stated in the advertisement the villa is placed in the middle of a coconut palm orchard and the local community values very highly the produce of these trees, which we donate freely. As with all trees things like leaves and fruit fall out of them occasionally and therefore we have decided to keep half of the area as producing trees and for the other half that surrounds the villa the trees are cleaned and all nuts and old leaves are removed on a bi-weekly rota. This is a safety measure to protect our guests. Therefore we actively discourage anyone spending much time in the "productive" section of our gardens - but it is still lovely to look at and is a major part of the tropic idyll that is Bali and we are sorry this went unappreciated.
All in all it seems a pity that you had such a poor experience with us and Bali but we hope that in retrospect you may reconsider and give Bali and perhaps us another chance - Made will pick you up, promise!
Ende Juli waren wir mit der ganzen Familie (2 Erw. und 3 Kinder) zum ersten Mal auf Bali. Nach langer Internetsuche sind wir dann in Rumah Isah gelandet. Im Vorfeld gab es viele hilfreiche Tips vom Ei… More
We are Dutch and for some perhaps double Dutch but this is our review.
A tribute to the people of Villa Surya.
Master of the kitchen Ketut always taking care.
Alit the man behind the screen and his lovely wife Kadek.
Wayan the silence power in dark hours.
But also Meggy our driver guide and friend.
And the husband of Ketut, Wayan the silent force.
But that all, you have to discover yourselves.
What can we say in words about feelings?
People being closed in our hearts for ever because we felt the love from the heart.
Being on top of a volcano with family and friend going even further than expected.
As Christians being part of a Hindu celebration blessed without question and feeling proud of it.
Invited to a new house ceremony and feel very special.
Celebrate you birthday like you never had before, unable to describe the overwhelming feeling of pleasing.
What can we tell you our eyes have seen?
Children dancing with grace, never thought it was possible.
Fishing on a small boat with a local, speaking no Balinese nor English, and see the sun coming up.
A friendship fire in the backyard every evening and the palms and stars above you.
Four real Balibulle people not being laugh at but laugh with in the temple of temples.
Green rice terraces being ploughed by oks.
A beautiful house better than a picture can tell and the great views.
How can we let you taste the taste and smell the smells?
Of every day homemade fresh sambal.
Real home killed pig and chicken without spoiling anything.
The local cow marked and the real arak.
The incense of offering the Gods and the Balikoffie.
The real local food of peppers, garlic, unions, pork, chicken, soup and noodles.
Can you imagine our ears heard?
The friendly inviting to come to eat by people you don’t now.
The monotone chaka singing of man never heard before.
Tokeeeee, Tokkee, Toke, toke and the footsteps of our guardian angel.
The rhythm of music made by bamboo and bells and the sound of falling water.
The sound of the see and his breeze.
All this in three weeks and so much more to discover, so much more to tell to each other!
And at last to the proud owner Mark. Chute up you big mouth we now your hart is a 1000 times bigger!
If you don’t understand the things above, dare to discover it all.
It’s worth it! …