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Castries holiday apartment rental with internet access, balcony/terrace, air con and TV

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From the owner

Apartment
2 bedrooms
Sleeps 4
2 nights min stay

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Key information

100% refund within 24 hours after booking. See Policies & House Rules
Nearest beach %s km
Ask owner if suitable for children
Car not necessary
Air conditioning
Ask about pets

From the owner

Aanola Villas is truly your home away from home while visiting Saint Lucia. Our spacious two bedroom apartments, allow you the comfort and convenience expected to make your stay enjoyable. Up to 4 persons can be accommodated quite easily in our units.

The property is located in a quite and tranquil setting, 10 minutes walking distance west of the main commercial center of Castries at picturesque Tapion Reef. Along this route is the Express Des Isle ferry terminal at La Toc only a five minute walk from Aanola Villas, and just a stone's throw away is peaceful and calm Tapion Beach.

Amenities

Bed & bathroom

1 Family bathroom

Families

Not suitable for children
Ask about pets

Access

Parking
Not suitable for wheelchair users

Essentials

Air conditioning
BBQ
Balcony or terrace
Internet access
Cooker
Fridge

Microwave
Washing machine
TV
Satellite TV
Linen provided
Towels provided

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from £69/night

Aanola Villa – Home 2576268

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from £69/night

Aanola Villa – Home 2576268

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Map

Area

Availability

Cancellation policy

Full refund

100% refund within 24 hours after booking (provided the stay is at least 60 days away).

Partial refund

100% refund of the amount paid (minus the booking fee*) if cancelled at least two weeks before check-in.

No refund

No refund if cancelled less than 2 weeks before check-in.

100% refund100% refund within 24 hours after booking (provided the stay is at least 60 days away).

Booking confirmed

100% refund100% refund of the amount paid (minus the booking fee*) if cancelled at least two weeks before check-in.

24 hours after booking

No refundNo refund if cancelled less than 2 weeks before check-in.

2 weeks before

Check-in date

* This fee helps us run our secure platform and enables us to provide 24/7 customer support

Things to know

Check in: 15:00 Check out: 11:00
If you have any questions about check-in or check-out times, please contact the owner/manager.

Payment

This rental can only be paid for online through Holiday Lettings using your credit/debit card or PayPal (never by bank or wire transfer).

Smoking

Please contact the owner

About the owner

Aanola V.

Calendar updated:: 04 May 2019
Years listed:: 11
Based in:: Saint Lucia

Languages spoken: English, French

This Apartment has 2 bedrooms, 1 bathroom and sleeps 4. It has been listed on Holiday Lettings since 10 Apr 2013. Located in Castries Quarter, it has 4 reviews with an overall rating of 3. The average weekly rate is £480.

The property’s calendar was last updated on 04 May 2019.

Reviews

Average

4 reviews

Excellent

Very Good

Average

Poor

Terrible

Bob O

Burlington, Canada

Pictures online were good but the place was a disappointment

Feb 2016

Right off the jump we got 1 key for 4 people.The apartment was supposed to have a queen size and a double bed.There was a double and 2 twin beds.The clothes washer leaked.Shower nozzle was gone.The cu… More

Reviewed 17 Feb 2016

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

Owner's reply:

Hi communication is key, no pun intended. Thanks for the review but had you said any of this during your stay each issue could have been addressed by anyone of our maintenance guys who maintained the property daily during your stay. I have added some pictures of the finished painting job to this listing, hope you like them. We do have extra keys which are available with a deposit because guests lose keys regularly and a lost key becomes a security hazard so the locks have to be changed but if you had let us know and paid the deposit we would have been happy to give you additional keys. You'll be happy to know that the shower nozzle was installed once we discover that it was missing as has been the shower curtain. Our motto is “just let us know and we’ll do our best”. Bathroom size is much harder. We do have alternatives for the chest of drawers though because there are closets in each bedroom and we try to keep fifteen hangers in each closet. Also our folding luggage racks convert any suitcase into a chest of drawers. The beds I'm sure you found as advertised; in none of our advertising did we suggest otherwise. After reading your review we did discover that the washer was leaking, so thanks for letting us know but we would have preferred you to have done this while you were here so we could have addressed it then. Since then one of our maintenance team has replaced the seal ring around the door of the washer so it does not leak anymore, that took all of five minutes. I have also uploaded some pics of the washer filled with water showing no leaks. We have been reviewed on other booking sites more times than here so potential guests please check some other site reviews to get an objective view. We really happy that you did say that AANOLA VILLAS looks good even if from the outside. That's encouraging so we'll continue to offer vacations to families like yours so they can enjoy St Lucia affordably.

This response is the subjective opinion of the management representative and not TripAdvisor LLC.

Jim B

Ajax, Canada

Great place

Feb 2015

We stayed in a 2 bedroom apartment at the Aanola Villas. It was large and airy with an air-conditioner in the master bedroom which we appreciated even though there was always a nice breeze and good … More

Reviewed 3 Mar 2015

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

Owner's reply:

JIM THANKS FOR STOPPING BY.HOPE TO SEE YOU AGAIN SOON.

This response is the subjective opinion of the management representative and not TripAdvisor LLC.

fitz891

Port of Spain, Trinidad

Did not live up to promise

Jan 2014

Advertised as air-conditioned but was not. Accommodation was very spacious, with a view of the ocean, but facilities and amenities need to be upgraded. Without Air-conditioning, we had to open the win… More

Reviewed 14 Jan 2015

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

Owner's reply:

Since your review you will be happy to know that we have air conditioned our bedrooms to provided this option to our guests. While most prefer the natural Caribbean breezes we have chosen to include ac in our bedrooms for guests to have the choice. Thank you again for staying with us.

This response is the subjective opinion of the management representative and not TripAdvisor LLC.

Gaylzie

Pittsburgh, Pennsylvania

Very disappointing when compared to the advertised photos.

May 2014

There is no air conditioning and my apartment was dirty. During my stay, I called to report a broken toilet. No one answered and no one returned my call. It remained broken during my stay. The only di… More

Reviewed 29 May 2014

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

Owner's reply:

We are a green property and being right next to the sea; we make the most of the constant north east trade winds and don't advertise air-conditioning. To have as gentle a carbon footprint as possible we have fans in all our rooms. Also our apartments boast full kitchens and are meant to be self catering for families traveling with children but we encourage our guest to make the most of the wide range of cuisine available on island. At check out we provide each guest with a review form to provide direct information to help us maintain our standards of cleanliness and service. Its always best when these issues are raised at this time and helpful to us when our in-house form is completed. This guest did neither however the guest did complain about the taxi-fare to the airport being to high. We had to explain that the taxi-fare was quoted in Eastern Caribbean dollars and not United States dollars. We are a family property that really loves offering affordable Caribbean vacations to families and wish all our guests the very best experience when they visit the Caribbean.

This response is the subjective opinion of the management representative and not TripAdvisor LLC.

Review 1-4 of 4

FAQs

How do I find more info about the property?

You can get in touch with Aanola (the owner) through the contact form on this page.

If you’ve already booked, go to Manage your holiday booking to send the owner a message.

What if I have questions before I book?

Send Aanola (the owner) an email through the contact form on this page. Alternatively, if there’s a phone number on this page, you can call them.

How do I contact Aanola (the owner)?

Send an email through the contact form on this page. Or if there’s a phone number on this page, you can call them.

If you’ve already booked, go to Manage your holiday booking to view Aanola the owner's contact details or send them a message.

What's the difference between 'Book your stay' and 'Contact the owner/manager'?

Use the Book your stay form to pay provisionally online and send Aanola (the owner) a booking request. You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then

Or send Aanola (the owner) an enquiry through the Contact the owner/manager form if you’d like a quote or more info first.

What is a booking request?

When you pay online through the Book your stay form, a booking request is sent to Aanola (the owner). You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then.

Only bookings paid for through our site are covered by our trusted Payment Protection.

How do I know my booking is safe?

To book this holiday home you need to pay through the Holiday Lettings website. Only bookings paid for through our site are covered by our trusted Payment Protection. This means that in the unlikely event that you’re prevented or denied access to your holiday home when you check in, we’ll offer a full refund for the stay.

Find out more about booking safely.

How do I know what it will cost for my stay?

Simply enter your holiday dates in the Book your stay form to calculate the cost of your stay.
Click Book now to see a full breakdown of the price.

You can also request a quote from Aanola (the owner) through the contact form. The owner will email you the total cost for your dates and a link to book and pay online.

How do I know if my booking request has been accepted?

You’ll receive an email within 24 hours to let you know. Or you can check in Manage your holiday booking. No money will leave your account unless it’s accepted.

How do I pay for my holiday?

Use the Book your stay form to pay provisionally online. You can pay by credit/debit card or PayPal. Aanola (the owner) will have 24 hours to accept the booking and no money will leave your account before then.

If you’ve been sent a quote, simply accept it and pay online through the email we sent you. You can also do this in Manage your holiday booking.

Only bookings paid for through our site are covered by our trusted Payment Protection.

Why can't I call Aanola (the owner) before booking?

You can exchange contact details with the property owner/manager once your booking is confirmed and you’ve paid in full. Paying and communicating only through our platform allows us to ensure that your booking is covered by our Payment Protection policy.

If you have any questions before booking, you can send the property owner/manager a message via the contact form on their listing. Once you’ve booked, you can discuss the rental and make arrangements for your trip by logging into Manage my booking.

How do damage deposits work?

In most cases, you don’t pay a damage deposit up front. Instead, we save your payment details securely and you’re only charged in the event of damage to the property.

Occasionally, you will pay a damage deposit up front as part of the total rental cost. In this case, the owner has 10 days after you check out to report any damage. If they don’t, we’ll return your deposit. If their claim is successful, we’ll deduct the agreed cost and return the remainder.

How can I view and manage my booking?

Go to Manage your holiday booking to view all your booking details, pay the balance of your holiday or cancel it if you need to.

How do I pay the balance of my holiday?

You can pay the remaining balance of your holiday at any point. Simply go to Manage my holiday booking and click Pay now.

We’ll automatically charge the balance payment to the same payment method 10 days before it’s due. Go to Manage my holiday booking to see when the payment will be taken.

How can I retract my booking request?

You’ll need to contact Aanola (the owner) to do this. Send them a message in Manage your holiday booking or through the contact form on this page.

How do I cancel my booking?

Go to Manage your holiday booking to cancel your booking. Here you can view your cancellation policy to see if you’ll be refunded.

How do I edit my booking?

You can request to change the dates or number of people on your booking via the Manage your holiday booking page. To change your holiday dates use the Edit booking button. If you need to change the number of guests staying then send Aanola (the owner) a message.

If Aanola (the owner) agrees, they’ll send you a revised quote outlining the changes. You can review and accept/decline this from the Manage your holiday booking page. You’ll have 48 hours to take action before the revised quote expires.

View all FAQs

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4 reviews

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Contact owner

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4 reviews

from

£69

/ night

Contact owner

Book now

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Children