Was disappointed there as no laundry facilities. We're fairly certain when we booked, it listed this amenity. This was no real comfortable furniture to hang out in the evening. Towels/linens were infe… More
Dear June and Darryl,
I am sorry that you couldn't be satisfied with your stay in our old house right in the center of Prague.
As you knew, I double-checked the amenities list in my listing, and haven't found any mistake with washer or grill from our side. They were not mentioning as a devices at guest's disposal, even by mistake.
I emailed you immediately after your complaint list of laundry services 5 minutes from our house. Maybe you didn't see that, even wifi was provided in the flat.
Hope you enjoyed Prague and our comfortable flat despite this misunderstanding.
And about communication: as all guests, you got booking confirmation with my phone and address, and then several other messages, i.e. detailed airport - house directions. Not always I can be personally with guests in arrival time, so my neighbor (yes, not speaking English) is sometimes giving key to guests. But always with very, very detailed instructions (on paper and in email) and tips - in English, of course.
“Perfect stay in Prague” First of all let me say Prague is such a fun place to visit - the historical sights, restaurants & bars are all great. This apartment is situated in the perfect spot to enjoy it all! Less than 15 minutes to walk to the Old To
“The apartment was wonderful!” The apartment was wonderful and so was the greeter, Chris. He was so helpful. I think he would have taken the shirt off his back if we asked for it. The apartment was very well located in New Town, very close to some very
“Excellent service and accomodations in the heart of Prague”
Reviewed 4 Jul 2012
Chris was truly wonderful to work with. He made everything so simple, just the way it should be when you are on vacation/work/school in a new city! Not only did he arrange for a taxi to pick me up at … More
“Amazing Place.. Steps From Old Town” Let me start by saying that this was the cleanest place I've stayed. There was so much room and the set up is great. I love that the toilet is separate from the bathroom. It is literally a few minutes walk from