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Kerala / Kovalam
Chalet / 1 Bedroom / sleeps 2
1 night min stay
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- Beach / lakeside relaxation
- Nearest beach 0.5 km
- Great for children of all ages
- Car not necessary
- No pets allowed
18 Jan 2014
"Doesn't do what it says on the tin"
The description of this property indicated that it had air conditioning and a fridge. It has neither, nor does it have hot water. This is truly a place for the budget traveller only. and if what you … More
Hope you enjoyed Kerala. Sorry for your disappointment with our Sea Breeze accommodation.
I don't think you took up our offer for you to stay the night at Sea Breeze while you found another room in Kovalam, so I hope you were able to quickly find something more to your taste with the Rs8000 refunded by the staff at Hotel Sea Breeze.
In your message to me, you stated, " … the description you have on Trip Advisor is really very misleading".
It is difficult to get correct descriptions on Trip Advisor because there is no contact with them and they collect information from many places.
I had been trying to change our Trip Advisor listings for months.
I recently succeeded after resorting to twitter.
However, one picture on our Hotel Sea Breeze Trip Advisor listing is still wrong. It is a picture of a guest room at our Malabar Cove Beach House - 12 hours north of Sea Breeze! I have given up trying to change that.
The accommodation you requested in our Hotel Sea Breeze is separated from Hotel Sea Breeze on Trip Advisor because that room is offered on Holiday Lettings who link to Trip Advisor - but it is still one of the rooms at Hotel Sea Breeze in Kovalam - all very complicated.
Most of our bookings come via airbnb.com where they do have correct descriptions but do not link to Trip Advisor as Holiday Lettings does.
I hope you will appreciate Des that air-conditioning cannot be provided for Rs600 (£6) a night. A further £6 a night would be required to run it. Most guests are happy with the traditional Indian ceiling fan but I appreciate that all guests are different.
Thank you for your feedback and I hope my reply has helped to clear up the misunderstanding.
Hotel Sea Breeze - Kovalam - South Kerala - India