Nearest beach 75 km; Child friendly ; Car not necessary;
Tan y Gaer is a detached house set in its' own grounds. The holiday letting comprises the main house with the owner retaining the wing for her own use, so to that extent it's semi detached. The holiday house has its own private garden and BBQ area. Recently modernise …see more
Welcomed on arrival by owner & shown around the property, nice welcome pack (wine, beer & welsh cakes). Property was well equipped for all your needs & located within reasonable travel time for most m… More
Steven thank you so much for taking the time to post a great review. We are so pleased you had both an active and peaceful experience during your holiday week at the Gaer Hall Estate. We hope to see you again soon, kind regards Margaret and William Bardsley
“This house should not be available for a holiday let”
Reviewed 15 Aug 2016
Upon arrival to the property with my four children and elderly parents we found the property to be in an unacceptable state. The property was dirty, smelt strongly of cats and was completely filled th… More
I am saddened and genuinely surprised at this review since I always tell my guests when I greet them that I am on site and always happy to address any concerns. Other reviewers will confirm this to be the case. Not once did they come to me with any concerns.
We do not have a cat. If there was a smell of cat it was because the guests from the previous week brought their cat. This was not cleared with me beforehand so I had to allow the cat to stay as part of the group. I could easily have dealt with this had it been mentioned. Likewise I could have dealt with any issues relating to the shower. I dispute any suggestion that the property was not clean. There have been smoke detectors (2) and a CO2 alarm since the property was first available for letting so I am at a loss to understand why the guests failed to spot them.( In the breakfast room and on the landing window ledge.) I cannot see a problem in a room doubling as a study bedroom. Lots of people like to have a workspace and access to a printer.
Everyone who stays with us knows how we go the extra mile to deal with requests and complaints so I am puzzled as to why nothing was mentioned at the time yet the guests say they are "negotiating compensation." I expect they didn't take photos of the soiled bedding - together with a strong urine smell -they left me to deal with.
I could have made this holiday so much better had they come to me in the first place. So sad.
Child friendly ; No pets allowed; Private garden;
Nant Golfa offers beautiful spacious five-star luxury accommodation, the answer to groups, families or even individual couples wanting to get away for some free-range fun. Maybe you want to celebrate an occasion, have a base to do some exploring or just get away from li …see more