“Nice apartment, beautiful setting,centrally located, wireless poor” The apartment is on an Olive Farm and is also the olive oil mill for the region. We were there at the start of olive oil milling season so we got to see the olive oil extraction proce
“Fantastic stay on a beautiful olive farm in Tuscany”
Reviewed 27 Aug 2012
We recently stayed at this charming apartment for 11 days and it was amazing. The farm where the apartment is situated is beautiful, and the family who own the farm were so kind and friendly. They cou… More
Thank you so much for taking the time to write your wonderful review for Appartamento Limone .
We are so happy that you felt really at home during your stay here and we are delighted you enjoyed discovering the farm’s orchards, olive groves and vines.
It was great to hear you managed to explore some of the nearby sites such as Pisa and Florence and you even managed a couple of days on the beach.
We really hope you do get to return again in October, you were great guests and we are looking forward to sharing another glass of prosecco with you soon!
Kind regards and best wishes from the Bovoli family, Marie & lorenzo
“A triumph of marketing over substance”
Reviewed 23 Sep 2012
Appartamento Limone was very much a last minute choice because our accommodation in nearby Montecatini had become unavailable. The photos on the Holiday Lettings website together with the very profes… More
Dear dog lover
Thank you for taking the time to submit your comments. We have taken your feedback very seriously and we very sorry that Appartamento Limone did not live up to your expectations. Our main aim has always been to offer our guests clean comfortable accommodation on our olive farm with the opportunity for guests to immerse themselves into a typical Tuscan environment on a family run farm.
We are sorry that you found the apartment highly priced but after much research into the market we do believe the rate of €70 / £56 /$89 per night to be a fair rate for a one bedroom apartment in this location.
We do advertise the apartment as being simply decorated with modern comforts such as a fully fitted kitchen, air conditioning and free WiFi connection. The farm building did have another use before we converted it into Appartamento Limone and complete care was taken during the renovation. Apart from some of the antique furniture the modern furniture and accessories are new, we are so sorry they are not to your taste but the ceiling fan with the globe light is often used in Tuscan properties. We have never been aware of an unpleasant smell in the apartment and it has never been brought to our attention by other guests.
We were very concerned about your comments regarding the bathroom especially from a safety point of view, to date no other guests have brought this to our attention, however due to your comments we will do our own investigation into this and correct any problems if they are found. The photo of the bathroom in our advert is a perfect representation of what guests will see on arrival, and this room has never been a conversion of a staff toilet.
Our advert does not state that we have a TV or DVD player but we do advertise and provide an MP3 docking station as we are aware many guests now have MP3 players, iPods, iPhones and smart phones.
You mentioned that the patio furniture was very old and shabby which we must disagree with as the wooden patio furniture is brand new. We have looked at the parasol and agree that it does need to be replaced which we will do immediately. You also mentioned your disappointment with the patio itself however we do feel that the photo of the patio area in our advert perfectly represents what guests will see in real life.
The huge BBQ has proved to be an asset to many of our guests and it may be used for just 2 steaks. A member of our family was always close by to assist if assistance had been required.
The steps entering the apartment are not really proper steps they are approximately an inch deep and they were intended to aid people walking up the slight slope. We had counted 15 main gradients in a row then there are occasional random steps also 1 inch deep closer to the entrance. Obviously we will amend this information in our advert.
Our previous guest comment is completely genuine and you may contact the previous guest personally for their feedback through this website. Appartmento Limone has only recently opened its doors and we are sorry we left the new appliances in their boxes, this is an oversight on our part, and we did not think this would offend anybody but would on the contrary reassure guests that everything was brand new.
In compliance with Italian law we register all guests’ personal details with the Carabinieri. It is not required that we have information on the back of the door.
It is with sadness that we have not been able to offer you the type of holiday you were seeking. It is such a shame that you did not speak to us during your stay, as you saw our family on many occasions at the farm each day and we welcomed you both along with your lovely dog. If you had expressed such disappointment with our apartment at the time we would have happily refunded your money and we would have helped you find different accommodation in the vicinity which would have been possible as this is a very small community.
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