“Great retreat for holiday” The villa was very comfortable and really well equippped with everything you would expect to find at home. We had internet access which was really useful and came within the rental price. The house has so many different area
Location was ideal with car hire as paphos town and other areas was within easy reach.
Affordable stay in peak season. However was very disapointed with how clean the villa was when we arrived,it had… More
This is the first time these issues have been brought to our attention and would seem to be a one off.
I don't see the value of a client sending in a review in November for a holiday in July it misses the point.
As we do not live in Cyprus the only people who visit our property are our management staff ,who clean and maintain the place,and the clients.
It is selfish if clients do not immediately tell us or our management team that there are issues,if we are not aware we can't rectify,these issues then become a problem for the next holiday maker!
Problems like aircon not working or poor cleanliness need to be rectified at the start of the holiday.
We will be looking at improved ways of monitoring the performance of our management people but we will still ask clients to input their views as soon as possible.
In other words we can't improve if we don't get constructive suggestions within a reasonable time frame