when i book that property i expected something better for a high price that i have paid.
add said that there is jacuzzi/hot tub but thats not true.
there were no hair dryer (big problem for girls) a… More
We like a lot of remarks and constructive observations that allow us to improve the service but we firmly reject the false reviews (consequents our reiterated invitations to provide, more carefully, to perform properly to recycling waste).
I wish to confirm the presence of the bath tub, a glass shower cubicle (whose dimensions are standard 70 cm x 70 cm), and the hairdryer (in one of the two services of the villa). Also contrary to what stated by the customer, I want reaffirm the presence of a washing machine, and the iron & ironing board in the laundry room (downstairs than the apartment).
I confirm the absence of air conditioning in a house where it is not necessary as well thermally insulated (lining, double walls, double roof) and ventilated by the sea breeze at any time of the day or night (in which temperatures NOT NEVER EXCEED 26-27 ° C in the days particularly torrid). The hot water is always present for the being of a solar thermal plant and a photovoltaic plant 7 kw / h connected to it.
Soap dispensers and courtesy kit are, always, provided. Usually we deliver sheets, blankets, bedspreads and 3 towels / person (bidet, face, body). The customer could ask for more if they had been deemed insufficients. I'm very sorry but the web site shows clearly the absence of wifi. As documented by the photos, the house is fully equipped and completely finished inside and out. The customers (2 pairs) were provided a complete set of keys (armored door of the garden) and a second group to request.
We are very sorry to receive an unfair as unfounded review (also because we always ask to signal malfunctions or additional requirements in order to satisfy them) but we wish consider the episode as a further incentive to improve our services.
Staff Casa Vacanze Portofrailis
Beach / lakeside relaxation; Nearest beach 0.8 km; Great for children of all ages ;
2 bedroom apartment in lovely Porto Frailis near Arbatax.Closest attractions:Porto Frailis beach (10 min walk), Telis Holiday Resort (15 min walk), San Gemiliano Tower (15 min walk), Cala Moresca beach (15 min walk), Arbatax Port (15 min walk), Orri beach (10-15 min)The …see more
Beach / lakeside relaxation; Great for children of all ages ; Air conditioning;
indipendent entrance in the contest of a quiet residence . All recently renewed, all the comfort, all the first necessity around. Rock beach few metres far, sand beaches towards south (by car), rock beaches towards north (by boat),mountains no far from the sea. …see more