Preparing your holiday property for guests

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Preparing your holiday home for paying guests

You've signed the contract, taken possession of the keys and the holiday home is yours! But what do you need to do before it's ready to welcome its first guests? Below we've listed some important points to remember when preparing your home for paying guests:
  • Essentials. Hygiene products such as toilet roll and soap are essential; ensure anything like bleach is well out of the way and provide washing up products, candles and matches. It's a good idea to stay in your property for a couple of weeks to make sure that you have all of the basic essentials and there's nothing you've forgotten.

  • Facilities. Check that everything is working properly including all utilities and household fittings, i.e. kitchen appliances, parasols, sun-beds, shower heads and barbecue.

  • Get to know the neighbours. Introduce yourself to your neighbours and let them know your intentions. They may be able to recommend local services or help with key holding. Getting to know them now will help avoid problems in the future.

  • Welcome hamper. A welcome hamper including milk, tea, coffee and sugar will really be appreciated. Some holiday home owners extend their warm welcome to include a sample of local produce or a bottle of wine. Either way, enough to get late-arriving guests through the night will go down a treat.

  • Extras. Some extra touches your guests will appreciate are rainy day items such as board games, books, DVDs, etc. For a sunny day in the garden include items such as tennis rackets, bats and balls.

  • Emergency contacts. Compile a list of emergency contact details for guests to refer to during their stay. Also make sure you have a fully stocked first aid kit (excluding medicines/drugs).

  • Local information. Keep a list of good restaurants and collect local attraction leaflets and guides. Leave these in a file at your holiday home.

  • Lock it up. Remove any irreplaceable items that risk being damaged by guests - designate a closet or cupboard for storing your personal items and extra supplies.

  • Forward thinking. If you can't finance any big projects such as building a swimming pool now, then budget for them in the near future. Concentrate on making existing features stand out for now.

  • Ask for feedback. Leave a guestbook in the house so holidaymakers can leave comments as this will help you get an idea of what needs attention for improvement. Ask holidaymakers to leave reviews on your advert online.

  • Get online. Think about joining an online forum such as Run for and by holiday home owners, these can be an invaluable source of information and are a great place to ask questions.

  • Author: Klevis, activations team

    Date: April 2012