from £50 / night help Price for guests, Nights

Captains Retreat – Home 135588 Apartment

  • 2 bedrooms
  • 5 sleeps
  •  min stay varies

Captains Retreat – Home 135588

  • Apartment
  • 2 bedrooms
  • sleeps 5
  •  min stay varies

Very Good Very Good – based on 40 reviews

Top Review

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Apartment / 2 bedrooms / 1 bathroom / sleeps 5

Key Info

  • Beach / lakeside relaxation
  • Nearest beach 0.2 km
  • Child friendly
  • Car not necessary
  • Pet friendly

Description from owner

Description

More Less

Families

  • Great for children of all ages
  • Pets welcome
  • Cot available
  • High chair available

Bed & bathroom

  • Bedroom 1: Double Bed
    Bedroom 2: Bunk Bed Single Bed
  • 1 Family bathroom

Amenities

  • Wi-Fi available
  • Balcony or terrace
  • Sea view
  • Internet access
  • Central heating
  • Cooker
  • Fridge
  • Freezer
  • Microwave
  • Toaster
  • Kettle
  • Washing machine
  • Clothes dryer
  • Iron
  • High chair available
  • TV
  • Satellite TV
  • DVD player
  • Telephone
  • Hair dryer
  • Linen provided

More Less

Access

  • Not suitable for wheelchair users

Policies

Check in time:16:00, Check out time:10:00
If you have any questions about check-in or check-out times, please contact the owner/manager.
Payment
This rental can only be paid for online through Holiday Lettings using your credit/debit card or PayPal (never by bank or wire transfer).
Smoking
No smoking at this property
Cancellation policy
View Policy

House rules

Small / Medium pets only by prior approval.

More

About the owner

Michael And Alison T.
Average reply time:
1 hour 42 minutes
Response rate:
100%
Calendar updated::
24 Jun 2017
Years listed:
5
Based in:
United Kingdom
Overall rating:

Languages spoken: English


This Apartment has 2 bedrooms, 1 bathroom and sleeps 5. It’s been listed on Holiday Lettings since 09 Aug 2010. Located in Scarborough District, it has 40 reviews with an overall rating of 4.5. The average weekly rate varies from £380 to £800.

The Owner has a response rate of 100% and the property’s calendar was last updated on 24 Jun 2017.

Map

Map and how to get there

Map

Guest reviews

Very Good – based on 40 reviews Very Good
40 reviews

Write a review

Excellent
31
Very Good
6
Average
1
Poor
0
Terrible
2
Write a review

“Fantastic!”

Reviewed 4 Feb 2014

Captains Retreat is a marvellous apartment to retreat to for a holiday of relaxation. The sofas are so comfy! marvellous views of the marina and just a very short walk into the town. The slope to get up, wouldn't be advisable for those with mobility issues, so that is worth considering, especially in the wet or icy times of the year. Parking wasn't a problem - there were always on road parking spaces near to the apartment when we went in January. Would highly recommend this apartment.

“Excellent - faultless”

Reviewed 21 May 2013

Found this little gem of an apartment thro friend of a friend. Booked direct with the owner and the whole process was seamless. Directions easy to understand, emailed to me prior to leaving home. Key collected from secure place outside main door. The apartment was like a home from home and the views from the living room and main bedroom over the river were amazing. Could have spent hours watching the boats coming and going. I travelled to whitby with my husband and 2 children aged 13 and 11. Bedrooms were both clean and bedding supplied was clean and fresh. All necessary appliances and utensils needed in the kitchen were all available to allow us to cook all meals if necessary although would recommend the Pie Shop just along the road for a lovely meal out. We spent 3 days wandering round the lovely cobble streets in Whitby and even climbed all the steps to the Abbey. Would recommend this apartment and a trip to Whitby to anyone both young and old.

“Good”

Reviewed 8 Dec 2012

The apartment was booked by friends for a weekend stay in Whitby. My friends arrived to an uncleaned flat, with over-flowing bins, unmade and dirty beds which had obviously been left a few days since the last renters. A quick phonecall to the owner, who initially seemed reluctant to accept responsibility for the cleaners lack of action sorted the situation and the cleaner arrived within 10 minutes of speaking to the owner, claiming a mix up in the arrival date was responsible for the current state of play. Hmm, I'd still rather have the apartment cleaned as soon as the previous renters left rather than being left dirty. However, I didn't experience any of this (slight hiccup) since we arrived later in the evening to a warm and fairly well decorated place with a well equipped kitchen and an evening meal cooking away in the oven. The apartment is located within walking distance of the old town, views from the lounge and main bedroom windows overlook the tidal Esk with moored boats and river traffic. Car parking can be a little difficult, but you are in the centre of town, so that's to be expected. During our stay the owners contacted my friend a few times and offered assistance and extra help if required. I'd certainly stay here again. I like this apartment, which is warm and quiet.

Owner's reply: Thank you for your comments, we respond as follows:- On receipt of a phone call from one of your party we fully investigated the reported findings and resolved the matter in a timely manner. Unfortunately it was difficult in being heard as we were spoken over during the discussion. The difficulty was trying to explain that one simple problem had occurred in that the apartment had not been made ready in time. We can only assume that any confusion was brought about by the fact that the person leaving the report is not the same person who was involved in the discussion. There can never have been any attempt to deny responsibility, this is impossible when we are the owners. We assume this is also due to the third party report. We expressed our concerns, offered our most sincere apologies and resolved the problem rapidly. As noted above we agree that the apartment had not been made ready on time and found that this was due to a slight misunderstanding by a friend of ours who was en-route. The problem was made slightly worse as the incoming guests arrived before the agreed earliest access time which is 3:00pm. Our friend arrived at 3:18pm. We endeavoured to make contact over the next 24 hours to ascertain if everything had been resolved to the entire satisfaction of the guests and if we could be of any further assistance. A text message was also sent. We cannot control how guests leave the apartment although you will note that it is a requirement of any letting that the apartment be left in a clean and presentable condition on departure. We are very surprised and a little disapointed at the low rating provided given that everything was to your satisfaction outside of the "slight hickup". We would again express our apologies.

“Faultless apartment”

Reviewed 25 Aug 2012

Spotless, very well equipped, a lot of thought has clearly gone into anticipating the needs of guests. Everything worked as it should, including the Wi-fi.

“Wonderful apartment in great location”

Reviewed 15 Dec 2011

Stayed in the Captains Retreat during December 2011 and can highly recommend it. Lovely apartment with everything you could possibly need, in a fantastic location that is an easy five minutes walk into town. Convenient for all sights and easy to 'pop back to' during excursions out. Couldn't have asked for anything more, thank you so much. Carolyn and Paul Jennings.

Owner's reply: Thanks for your kind comments, we are pleased you enjoyed your stay.

Review 1-10 of 40

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