from
£60 / night help
Price for guests, Nights approx:

Hill House Farm Cottage located in Cheddar, Somerset – Home 6785672 Cottage

  • 2 bedrooms
  • 4 sleeps
  • 3 nights min stay

Hill House Farm Cottage located in Cheddar, Somerset – Home 6785672

  • Cottage
  • 2 bedrooms
  • sleeps 4
  • 3 nights min stay

Average Average – based on 1 review

Top Review

See all reviews

Cottage / 2 bedrooms / 2 bathrooms / sleeps 4

Key Info

  • Child friendly
  • No pets allowed

Description from manager

Description

More Less

Families

  • Great for children of all ages
  • No pets allowed

Bed & bathroom

  • 2 Unknown types

Access

  • Not suitable for wheelchair users

Policies

Check in time:15:00, Check out time:10:00
If you have any questions about check-in or check-out times, please contact the owner/manager.
Payment
This owner does not use online booking. Please contact them and they will be able to offer you a secure way to pay for your stay. Never pay for your holiday rental by wire transfer (such as Western Union or Moneygram) as this type of payment is untraceable.
Smoking
No smoking at this property
Cancellation policy
View Policy

About the manager

Blue Chip Holidays Ltd
Response rate:
5%
Calendar updated::
19 Jun 2018
Years listed:
8
Overall rating:

Languages spoken: English


This Cottage has 2 bedrooms, 2 bathrooms and sleeps 4. It’s been listed on Holiday Lettings since 17 Sep 2015. Located in Somerset, it has 1 review with an overall rating of 3. The average weekly rate varies from £420 to £999.

The Manager has a response rate of 5% and the property’s calendar was last updated on 19 Jun 2018.

Map

Map and how to get there

Map

Guest reviews

Average – based on 1 review Average
1 review

Excellent
0
Very Good
0
Average
1
Poor
0
Terrible
0

“Misleading Description”

Reviewed 29 May 2018

Although we generally enjoyed our stay, we felt that the description of the property on the website was misleading because the photos show what appears to be a self-contained property of which guests will have sole use. The property is in fact joined to the owners’ house by a glass walkway and the area below the twin bedroom and bathroom at the back of the house and next to the living room is partitioned for use by them. Although this area is self-contained the partitioning is removable “bookcases” which do not insulate sound well. We would not have booked the property if this had been made clear on the website. We have asked the owners and the holiday company to alter the description so guests can make an informed decision as to whether they are happy with this arrangement, but despite several exchanges they have only agreed to consider doing so. You will be able to see from the description in future whether they have taken this onboard. Of less importance, the under-counter fridge only has one shelf so you have to pile things up, and the kitchen wasn’t as clean as we would have expected.

We're sorry to hear you were disappointed with some aspects of your stay so please accept our sincere apologies. Upon receiving your comments we have reviewed the description of the property on our website and made any necessary adjustments. Please be assured although the property is semi detached, the property is self contained and is solely for the use of guests. As previously discussed your comments have also been forwarded to the owners for their consideration and appropriate action. We are extremely sorry for any disappointment this situation has caused you as we pride ourselves on delivering an excellent level of customer service and we can only apologise that on this occasion we fell short of your expectations. We do hope we get the opportunity to welcome you back to Blue Chip Holoiday in the near future. Kind regards, Blue Chip Holidays

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