Townsend holiday log cabin rental with jacuzzi/hot tub, fireplace, TV and DVD

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From the manager

  • Log cabin
  • 3 bedrooms
  • Sleeps 6
  • 4 nights min stay
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Key information

  • 100% refund within 24 hours after booking. See Policies & House Rules
  • Child friendly
  • No pets allowed

From the manager

Searching for a bit of heaven? Moonshadow is waiting for you to come kick back and relax! Located in the heart of Townsend at the entrance to Cade’s Cove National Park and minutes away from Pigeon Forge, Moonshadow is a three bedroom cabin is perfect for couples or families searching for a picturesque mountain retreat.

This log cabin is stocked to the brim with amenities! Upon entering Moonshadow, you will be greeted with a warm and cozy living room with a beautiful gas fireplace, ideal for cuddling at all hours of the day but especially during the cool of the evening.

The full kitchen sparkles in wait for your culinary creativity. Or if something more rustic is your style, stoke up the charcoal grill out on the large, double, wrap around porch and show your family who is the master of fire while the family hangs out on the porch swing and rocking chairs.

If games are more up your alley, the downstairs game room features a full sized pool table for some good old fashioned fun!

Looking to simply veg out? Watch television on one of the four televisions on each of the three levels of the house. Or unwind with a dip in the outdoor whirlpool tub while gazing at a gorgeous view of the Smoky Mountains.

Whatever your relaxation style, Moonshadow is waiting for you!

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Amenities

Bed & bathroom

  • Bedroom 1: Super King Bed
  • Bedroom 2: Super King Bed
  • Bedroom 3: Super King Bed
  • 2 Family bathrooms

Families

  • Great for children of all ages
  • No pets allowed

Access

  • Not suitable for wheelchair users

Essentials

  • Jacuzzi or hot tub
  • Mountain Views
  • BBQ
  • Patio
  • Deck
  • Central heating
  • Fireplace
  • Pool or snooker table
  • Cooker
  • Fridge
  • Freezer
  • Microwave
  • Dishwasher
  • Washing machine
  • Clothes dryer
  • TV
  • DVD player
  • Stereo system
  • Linen provided

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Map

Area

Map

Availability

Cancellation policy

Full refund

100% refund within 24 hours after booking (provided the stay is at least 60 days away).

Partial refund

50% refund of the amount paid (minus the booking fee*) if cancelled at least 4 weeks before check-in.

No refund

No refund if cancelled less than 4 weeks before check-in.

100% refund100% refund within 24 hours after booking (provided the stay is at least 60 days away).
Booking confirmed
50% refund50% refund of the amount paid (minus the booking fee*) if cancelled at least 4 weeks before check-in.
24 hours after booking
No refundNo refund if cancelled less than 4 weeks before check-in.
4 weeks before
Check-in date
* This fee helps us run our secure platform and enables us to provide 24/7 customer support

Things to know

Check in: 15:00 Check out: 11:00
If you have any questions about check-in or check-out times, please contact the owner/manager.

Payment

This rental can only be paid for online through Holiday Lettings using your credit/debit card or PayPal (never by bank or wire transfer).

See more

Smoking

No smoking at this property

About the manager

Randy Jenkins
Calendar updated:
07 Apr 2024

Years listed:
7

Based in:
United States
Languages spoken: English
This Log cabin has 3 bedrooms, 2 bathrooms and sleeps 6. It has been listed on Holiday Lettings since 18 Sep 2017. Located in Tennessee, it has 17 reviews with an overall rating of 4.5. The average weekly rate is £1934.
The Manager has a response rate of 75% and the property’s calendar was last updated on 07 Apr 2024.
This property is hosted by a private host (consumer) and not a business. Bookings of their property may not be covered by EU or UK consumer protection laws. However, the Tripadvisor Rentals companies will provide you with the same customer service as with any other stay.

These are the details provided by the business owner.

Business Name

Business Address

Business Telephone

Business Email

Other Applicable Information

Reviews

4.5
Very Good
17 reviews
Excellent
10
Very Good
5
Average
1
Poor
0
Terrible
1
Cheri D

Stay at Moonshadow!
Jul 2021

e stayed in the Moonshadow cabin and just loved it. We were a family of 5 with 2 of them being 6'2 and 6'5 and we thought there was plenty of space. The spiral staircase is tight but certain… More 

Reviewed 19 Aug 2021

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

Wangelsglen
Spartanburg

MoonShadow LIKES and DISLIKES
May 2021

We have stayed at many of Timberwinds Cabins. Just as all the others Moonshadow is decorated very nicely. I will note all of the disappointments first. 1st major issue is the spiral staircase. As be… More 

Reviewed 12 May 2021

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

tdanielle88
Galesburg, Michigan

Great Cabin!
Apr 2021

Me and my family had a amazing time at this cabin! Everything was clean and they provided a lot more than I expected. Only thing I would say is if you book this make sure you have a good vehicle to go… More 

Reviewed 20 Apr 2021

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

zacbrim

Very dissatisfied, not happy
Jun 2020

My family & I were very dissatisfied with the cabin moonshadow. Amenities that did not work, Hot tub did not function properly( non-functioning jets ) Jacuzzi tub jets did not work, cabin was … More 

Reviewed 16 Jun 2020

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

A FlipKey verified reviewer

Amazing views, cozy, lots of bear sightings (if you are into that)
Mar 2020

Pros: The view from the cabin is spectacular, plenty of room for six, very comfortable beds, great showers, beautiful neighborhood, bears in the area (saw more than in Cades Cove), the porches are ext… More 

Reviewed 29 Mar 2020

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

Review 1-5 of 17

FAQs

How do I find more info about the property?

You can get in touch with the property manager through the contact form on this page.

If you’ve already booked, go to Manage your holiday booking to send the owner a message.

What if I have questions before I book?

Send the property manager an email through the contact form on this page. Alternatively, if there’s a phone number on this page, you can call them.

How do I contact the property manager?

Send an email through the contact form on this page. Or if there’s a phone number on this page, you can call them.

If you’ve already booked, go to Manage your holiday booking to view the property manager's contact details or send them a message.

What's the difference between 'Book your stay' and 'Contact the owner/manager'?

Use the Book your stay form to pay provisionally online and send the property manager a booking request. You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then

Or send the property manager an enquiry through the Contact the owner/manager form if you’d like a quote or more info first.

What is a booking request?

When you pay online through the Book your stay form, a booking request is sent to the property manager. You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then.

Only bookings paid for through our site are covered by our trusted Payment Protection.

How do I know my booking is safe?

To book this holiday home you need to pay through the Holiday Lettings website. Only bookings paid for through our site are covered by our trusted Payment Protection. This means that in the unlikely event that you’re prevented or denied access to your holiday home when you check in, we’ll offer a full refund for the stay.

Find out more about booking safely.

How do I know what it will cost for my stay?

Simply enter your holiday dates in the Book your stay form to calculate the cost of your stay.
Click Book now to see a full breakdown of the price.

You can also request a quote from the property manager through the contact form. The owner will email you the total cost for your dates and a link to book and pay online.

How do I know if my booking request has been accepted?

You’ll receive an email within 24 hours to let you know. Or you can check in Manage your holiday booking. No money will leave your account unless it’s accepted.

How do I pay for my holiday?

Use the Book your stay form to pay provisionally online. You can pay by credit/debit card or PayPal. the property manager will have 24 hours to accept the booking and no money will leave your account before then.

If you’ve been sent a quote, simply accept it and pay online through the email we sent you. You can also do this in Manage your holiday booking.

Only bookings paid for through our site are covered by our trusted Payment Protection.

Why can't I call the property manager before booking?

You can exchange contact details with the property owner/manager once your booking is confirmed and you’ve paid in full. Paying and communicating only through our platform allows us to ensure that your booking is covered by our Payment Protection policy.

If you have any questions before booking, you can send the property owner/manager a message via the contact form on their listing. Once you’ve booked, you can discuss the rental and make arrangements for your trip by logging into Manage my booking.

How do damage deposits work?

In most cases, you don’t pay a damage deposit up front. Instead, we save your payment details securely and you’re only charged in the event of damage to the property.

Occasionally, you will pay a damage deposit up front as part of the total rental cost. In this case, the owner has 10 days after you check out to report any damage. If they don’t, we’ll return your deposit. If their claim is successful, we’ll deduct the agreed cost and return the remainder.

How can I view and manage my booking?

Go to Manage your holiday booking to view all your booking details, pay the balance of your holiday or cancel it if you need to.

How do I pay the balance of my holiday?

You can pay the remaining balance of your holiday at any point. Simply go to Manage my holiday booking and click Pay now.

We’ll automatically charge the balance payment to the same payment method 10 days before it’s due. Go to Manage my holiday booking to see when the payment will be taken.

How can I retract my booking request?

You’ll need to contact the property manager to do this. Send them a message in Manage your holiday booking or through the contact form on this page.

How do I cancel my booking?

Go to Manage your holiday booking to cancel your booking. Here you can view your cancellation policy to see if you’ll be refunded.

How do I edit my booking?

You can request to change the dates or number of people on your booking via the Manage your holiday booking page. To change your holiday dates use the Edit booking button. If you need to change the number of guests staying then send the property manager a message.

If the property manager agrees, they’ll send you a revised quote outlining the changes. You can review and accept/decline this from the Manage your holiday booking page. You’ll have 48 hours to take action before the revised quote expires.

View all FAQs

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17 reviews
from

 £277 

/ night
Total
17 reviews
from

 £277 

/ night
Total