from
£138 / night help
Price for guests, Nights

The Old Pilot's House, Tenby – Home 389848 House

  • 3 bedrooms
  • 6 sleeps
  •  min stay varies

The Old Pilot's House, Tenby – Home 389848

  • House
  • 3 bedrooms
  • sleeps 6
  •  min stay varies

Very Good Very Good – based on 13 reviews

Top Review

See all reviews

House / 3 bedrooms / 2 bathrooms / sleeps 6

Key Info

  • Beach / lakeside relaxation
  • Child friendly
  • Car not necessary
  • Pet friendly

Description from owner

Description

The Old Pilot's House is a three-storey town house situated within the walls of the historic town of Tenby. The house is just 25 yards from the 13th century St Mary's Church and 100 yards from the "22 Steps" leading down to the Harbour.The accommodation (for up to 6 people) is as follows:Entrance Hall with stairs down to the cellar/laundry room with Washing and Drying facilities. Kitchen/Dining Room to left with Dining Table, 6 Dining Chairs, Electric Oven and Hotplate and Microwave. Also on the ground floor is a sitting room with 3-seater and 2-seater sofa, TV/DVD. On the first floor is a second sitting room (bedroom 3) with two double sofa beds, Internet TV/DVD and Broadband Internet. The bathroom, with Bath (Electric Shower over), Wash Hand basin and WC is entered via a dressing room containing a double folding bed. On the second floor is the Master Bedroom with King-size bed and a cot with views over the Harbour and Castle Hill. The second bedroom has a Double bed and a Single Bed with Guest Bed under with views over the Harbour.We have a selection of beach chairs, wind-breaks and beach toys stored in the cellar for our guest's use.

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Families

  • Great for children of all ages
  • Pets welcome
  • High chair available

Bed & bathroom

  • Bedroom 1: King Bed
    Bedroom 2: Double Bed 2 Single Beds
    Bedroom 3: Sofa Bed
    Beds in other rooms: Sofa Bed
  • 1 Family bathroom, 1 Toilet Only

Amenities

  • Wi-Fi available
  • Sea view
  • Internet access
  • Central heating
  • Cooker
  • Fridge
  • Microwave
  • Toaster
  • Kettle
  • Washing machine
  • Clothes dryer
  • Iron
  • High chair available
  • TV
  • Satellite TV
  • DVD player
  • Stereo system
  • Hair dryer
  • Linen provided
  • Towels provided

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Access

  • Not suitable for wheelchair users

Interaction with guest

I send out the keys about two weeks before your stay with a SAE for their return after your holiday. A spare set is available on the notice board in the kitchen (An external key safe is also available in emergencies).

Policies

Check in time: 14:00, Check out time: 11:00
If you have any questions about check-in or check-out times, please contact the owner/manager.
Payment
This rental can only be paid for online through Holiday Lettings using your credit/debit card or PayPal (never by bank or wire transfer).
Smoking
No smoking at this property

Cancellations

Change of plans? No problem. You could receive a partial or full refund, depending on when you cancel.

Booking confirmed

100% refund within 24 hours after booking (provided the stay is at least 60 days away).

24 hours after booking

50% refund of the amount paid (minus the booking fee*) if cancelled at least 4 weeks before check-in.

4 weeks before

No refund if cancelled less than 4 weeks before check-in.

Check-in date

* The booking fee is stated in the cancellation policy information on the payment page. This fee helps us run our secure platform and enables us to provide 24/7 customer support

About the owner

Stephen B.
Average reply time:
3 hours 1 minutes
Response rate:
85%
Calendar updated:
15 Sep 2018
Years listed:
5
Overall rating:

Languages spoken: English

This House has 3 bedrooms, 2 bathrooms and sleeps 6. It’s been listed on Holiday Lettings since 31 May 2013. Located in Pembrokeshire, it has 13 reviews with an overall rating of 4. The average weekly rate varies from £687 to £1603.

The Owner has a response rate of 85% and the property’s calendar was last updated on 15 Sep 2018.

Map

Map and how to get there

Map

Guest reviews

Very Good – based on 13 reviews Very Good
13 reviews

Excellent
6
Very Good
5
Average
0
Poor
0
Terrible
2

“Great location, plenty of room and well equipped”

Reviewed 12 Nov 2013

We had a lovely stay at The Old Pilots House, it was in an ideal location - close to the town, beaches, restaurants, shops, pubs etc. There was plenty of room and the house was very well equipped. The property is not for the faint-hearted though as there are lots of stairs - it spans over four storeys and there are lovely sea views from the top two bedrooms. We needed a property that took lots of people and it certainly did the job, we will be returning in the summer next year.

“Great stay - health & safety/cleanliness an issue”

Reviewed 20 Aug 2013

There's no denying how brilliant Tenby is, no matter who you're travelling with. Beaches are clean and safe, dogs are allowed on South Beach, and parts of Castle beach. Plenty of things to do including walking, boat trips (seal safari, sunset cruise as well as to Caldey Island) the nearby area hosts good attractions such as Saundersfoot, with it's beach, and Manorbier Castle + Beach (good for surfing). Area is good for theme parks etc - oakwood theme park/dinosaur park. etc. Tenby itself has good attractions The Ghost walk - interesting Horse & cart rides, tenby tours Pedestrianised town centre was good. Shopping was good (souveniers/gifts etc) Easy access to supermarkets, tesco express is right around the corner, sainsbury's is down the road and asda in pembroke do home deliveries. Property - good price £683 (inclusive of deposit) which, in comparison to other properties i'd seen, was remarkable (other properties going for £1400+) The price was shown through cleanliness and health and safety. The property was last rated in 2002 at 3 stars - standards appear to have slipped. Upon entry to the property, you were hit by a damp smell - we had to go around with air freshener, but still, the smell remained. The property had an old boiler too, which was a worry. This, coupled with the downstairs windows being nailed shut, was a real fire hazard. Other measures were taken however, fire alarms, fire escape ladder and an extinguisher. The windows downstairs were a real worry though, perhaps replace them with a locking system? There were cracks in several of the bedroom windows, the windows did not shut properly and upon trying to close the windows, I cut both of my arms. However, it was not all bad. There were many perks to the property - including fast operating wifi throughout the house, a real bonus in the evening/lazy afternoons. The access to lovefilm/netflix was good too and on two of the nights we stayed, wednesday and friday, we stayed in and played monopoly, with a party type tea and watched movies! The upstairs family room was nice, both beds were very comfortable (especially the double) and the selection of videos was good (pokemon especially!) Most of the other beds were comfortable too. TVs were in the main two bedrooms, the third bedroom was small and inconveniently placed by the main family bathroom. Perhaps a switch around with the upstairs living room + the third bedroom would be better? The property had a cellar, the light was slightly faulty and there was a bath and sink through a door, it was good to have a spare bathroom. The cellar was rather dingy, the floor was wet and peeling. Although the washing machine and tumble dryer were good! As well as the wide range of beach gear - surfing suits, a tent, beach chairs, wind breaks, body boards, lilos and rubber rings! There was also a selection of beach toys, - skittles, frispee, beach tennis kit. This was a nice added touch. The photos featured on the website really didn't show the property off too well. The kitchen has yet been refurbished to a decent standard, the upstairs living room is quite the asset as well as the family bedroom. The main family room is a bit of a throwback to the 1970's but was in good working order and was clean! Towels and beach towels were supplied too, which is a bonus as not many properties offer this! Overall, we had a pleasant stay, the property accommodated 6 of us well. I wouldn't advise taking anymore than one dog with you though as the lack of secure patio area means you have to keep an eye on your dog/take him/her out to do his/her business, which, if you had three dogs with you, like us, can be a bit time consuming. I'd recommend this property as a great alternative to butlins/haven/pontins - the price is good, and you get what you pay for.

Owner's reply: Thanks for your mostly positive review. Just thought I'd better point out than even though the boiler is old it receives a yearly Gas Safety Certificate and is perfectly safe (just not very economical - but the heating/hot-water is all included in the bill :-). The kitchen window sash failed earlier in the year and until we can get it fixed we thought it best to seal it up - the kitchen is right next to the front door and there are no safety issues: it would be quicker to just leave by the front door than attempt to exit via the kitchen window. Thanks again for recognising the value provided by our property!

Review 1-10 of 13

FAQs

How do I find more info about the property?

You can get in touch with Stephen (the owner) through the contact form on this page.

If you’ve already booked, go to Manage your holiday booking to send the owner a message.

What if I have questions before I book?

Send Stephen (the owner) an email through the contact form on this page. Alternatively, if there’s a phone number on this page, you can call them.

How do I contact Stephen (the owner)?

Send an email through the contact form on this page. Or if there’s a phone number on this page, you can call them.

If you’ve already booked, go to Manage your holiday booking to view Stephen the owner's contact details or send them a message.

What's the difference between 'Book your stay' and 'Contact the owner/manager'?

Use the Book your stay form to pay provisionally online and send Stephen (the owner) a booking request. You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then

Or send Stephen (the owner) an enquiry through the Contact the owner/manager form if you’d like a quote or more info first.

What is a booking request?

When you pay online through the Book your stay form, a booking request is sent to Stephen (the owner). You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then.

Only bookings paid for through our site are covered by our trusted Payment Protection.

How do I know my booking is safe?

To book this holiday home you need to pay through the Holiday Lettings website. Only bookings paid for through our site are covered by our trusted Payment Protection. This means that in the unlikely event that you’re prevented or denied access to your holiday home when you check in, we’ll offer a full refund for the stay.

Find out more about booking safely.

How do I know what it will cost for my stay?

Simply enter your holiday dates in the Book your stay form to calculate the cost of your stay.
Click Book now to see a full breakdown of the price.

You can also request a quote from Stephen (the owner) through the contact form. The owner will email you the total cost for your dates and a link to book and pay online.

How do I know if my booking request has been accepted?

You’ll receive an email within 24 hours to let you know. Or you can check in Manage your holiday booking. No money will leave your account unless it’s accepted.

How do I pay for my holiday?

Use the Book your stay form to pay provisionally online. You can pay by credit/debit card or PayPal. Stephen (the owner) will have 24 hours to accept the booking and no money will leave your account before then.

If you’ve been sent a quote, simply accept it and pay online through the email we sent you. You can also do this in Manage your holiday booking.

Only bookings paid for through our site are covered by our trusted Payment Protection.

Why can't I call Stephen (the owner) before booking?

You can exchange contact details with the property owner/manager once your booking is confirmed and you’ve paid in full. Paying and communicating only through our platform allows us to ensure that your booking is covered by our Payment Protection policy.

If you have any questions before booking, you can send the property owner/manager a message via the contact form on their listing. Once you’ve booked, you can discuss the rental and make arrangements for your trip by logging into Manage my booking.

How do damage deposits work?

In most cases, you don’t pay a damage deposit up front. Instead, we save your payment details securely and you’re only charged in the event of damage to the property.

Occasionally, you will pay a damage deposit up front as part of the total rental cost. In this case, the owner has 10 days after you check out to report any damage. If they don’t, we’ll return your deposit. If their claim is successful, we’ll deduct the agreed cost and return the remainder.

How can I view and manage my booking?

Go to Manage your holiday booking to view all your booking details, pay the balance of your holiday or cancel it if you need to.

How do I pay the balance of my holiday?

You can pay the remaining balance of your holiday at any point. Simply go to Manage my holiday booking and click Pay now.

We’ll automatically charge the balance payment to the same payment method 10 days before it’s due. Go to Manage my holiday booking to see when the payment will be taken.

How can I retract my booking request?

You’ll need to contact Stephen (the owner) to do this. Send them a message in Manage your holiday booking or through the contact form on this page.

How do I cancel my booking?

Go to Manage your holiday booking to cancel your booking. Here you can view your cancellation policy to see if you’ll be refunded.

How do I edit my booking?

You can request to change the dates or number of people on your booking via the Manage your holiday booking page. To change your holiday dates use the Edit booking button. If you need to change the number of guests staying then send Stephen (the owner) a message.

If Stephen (the owner) agrees, they’ll send you a revised quote outlining the changes. You can review and accept/decline this from the Manage your holiday booking page. You’ll have 48 hours to take action before the revised quote expires.

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