from
£86 / night
Price for guests, Nights

SUE'S COTTAGE - 17 Wye Rapids Cottages, Symonds Yat West – Home 181337 Cottage

  • 2 bedrooms
  • 4 sleeps
  •  min stay varies

SUE'S COTTAGE - 17 Wye Rapids Cottages, Symonds Yat West – Home 181337

  • Cottage
  • 2 bedrooms
  • sleeps 4
  •  min stay varies

Key Info

  • Child friendly
  • Car advised
  • Pet friendly

Description from owner

Description

For the safety and peace of mind of our guests and staff, during the Covid 19 pandemic, we have implemented the following from 04 July 2020 but these may be subject to change at a later date, so please check back regularly:

* 72 hours gap leftbetween stays

* Sanitizer will be provided to be used every time anyone enters the cottage

* Antibacterial hand wash will be provided

* Deep cleaning will be carried out between stays using disinfectants as per government guidelines

* All linens provided are washed at 60°c

* Self Check in using Key Safe

Weekend Short breaks for 3 or 4 days

Check in after 3pm either Friday, Saturday or Sunday

Midweek Short breaks for 3 or 4 days

Check in after 3pm Mondays only

Weekly for 7 nights

Check in after 3pm Fridays only

We now only take a 10% deposit and any balance is due 15 days prior to arrival in a relaxation of our terms

Please note that there is a local road repair in place and the alternative route is, at it's narrowest, 1.9m wide

Sue's Cottage is the perfect location for a relaxing break or sports activities or just to explore the wonderful countryside and nature theatre of the Wye Valley and Forest of Dean. Symonds Yat is on the border of Herefordshire, Gloucestershire and the Welsh county of Monmouthshire, making it the ideal base for exploring! Sue's Cottage is set in peaceful, landscaped gardens overlooking the River Wye and across to Symonds Yat Rock. This is a quiet spot with spectacular views. Whether you are looking for peace and tranquillity, or beautiful scenery, a river cruise or any number of other activities, walking, cycling, canoeing, rock climbing, to name a few, it's all here. Along with restaurants and tea rooms, you will find several riverside inns, serving locally produced food and ales, and all within walking distance! Just off the A40 halfway between the historic towns of Ross-on-Wye and Monmouth, just five miles away, with many more attractions nearby. Book direct with the owner. The cottage is fully equipped to a high standard. Has 2 bedrooms and free internet access. 1 allocated parking bay in front of the cottage.

Dogs are accepted at an additional charge of £10 each.

Dogs are NOT permitted in the bedrooms.

More Less

Families

  • Great for children of all ages
  • Pets welcome
  • Cot available
  • High chair available

Bed & bathroom

  • Bedroom 1: King Bed
    Bedroom 2: 2 Single Beds
  • 1 Family bathroom

Amenities

  • Wi-Fi available
  • Mountain Views
  • Patio
  • Internet access
  • Central heating
  • Cooker
  • Fridge
  • Freezer
  • Microwave
  • Toaster
  • Kettle
  • Washing machine
  • Iron
  • High chair available
  • TV
  • DVD player
  • Telephone
  • Hair dryer
  • Linen provided
  • Towels provided
  • Housekeeping Included

More Less

Access

  • Parking
  • Not suitable for wheelchair users

Interaction with guest

An info book will be posted to guests prior to arrival with maps, directions, how to obtain keys, etc.

Policies

Check in time: 15:00, Check out time: 10:00
If you have any questions about check-in or check-out times, please contact the owner/manager.
Payment
This rental can only be paid for online through Holiday Lettings using your credit/debit card or PayPal (never by bank or wire transfer).
Smoking
No smoking at this property

Cancellations

Change of plans? No problem. You could receive a partial or full refund, depending on when you cancel.

Booking confirmed

100% refund within 24 hours after booking (provided the stay is at least 60 days away).

24 hours after booking

100% refund of the amount paid (minus the booking fee*) if cancelled at least two weeks before check-in.

2 weeks before

No refund if cancelled less than 2 weeks before check-in.

Check-in date

* The booking fee is stated in the cancellation policy information on the payment page. This fee helps us run our secure platform and enables us to provide 24/7 customer support

About the owner

Justine G.
Average reply time:
3 hours 41 minutes
Response rate:
100%
Calendar updated:
25 Nov 2020
Years listed:
9
Based in:
United Kingdom
Overall rating:
5

Languages spoken: English

This Cottage has 2 bedrooms, 1 bathroom and sleeps 4. It’s been listed on Holiday Lettings since 28 Sep 2011. Located in Ross-on-Wye, it has 70 reviews with an overall rating of 5. The average weekly rate varies from £344 to £636.

The Owner has a response rate of 100% and the property’s calendar was last updated on 25 Nov 2020.

Map

Map and how to get there

Map

Guest reviews

Excellent
70 reviews

Excellent
62
Very Good
8
Average
0
Poor
0
Terrible
0

“Well appointed cottage”

Reviewed 29 Oct 2020

Lovely cottage on the site of the former Wye Rapids Hotel. A town house stye with two bedrooms, one double and one twin. Bathroom with bath and shower over bath. Everything you would need in the kitc… More

Owner's reply: Thanks for taking the time to leave us a great review, much appreciated! Regards Justine

“Cottage lovely, small car an advantage”

Reviewed 20 Sep 2020

The cottage was fine - It was very clean and comfortable,,and we had everything we needed, It’s one of a group of adjoined cottages in a great position half way up the hillside. There’s a … More

“Perfect accommodation for fishing holiday”

Reviewed 28 Jul 2020

Myself and my two fishing buddies spent a week at Sue's Cottage and it was ideal. We were out all day and as the local pubs were either shut or not doing food we cooked every evening and slept li… More

“Holiday”

Reviewed 27 Jul 2020

Beautiful Cottage very clean had a lovely stay lots of great walks my dog had a wonderful time we took him every were .Only one problems access on a Saturday very narrow road in to Cottage lots of Wal… More

“A perfect cottage well located in tranquil location”

Reviewed 15 Nov 2018

From the booking to arrival, everything was very well organised and easy. Queries to Justine were promptly replied to. The cottage is perfect for a family of four - clean, tidy and seems like everyth… More

Owner's reply: Thanks for the great review. You certainly packed a lot into your week! And some new recommendations to try further afield. Hope to welcome you back soon, Justine

“We'll be back”

Reviewed 28 Oct 2018

Justine was a fab host from our very first booking, advising of potential road closures and kept us informed right up to day before we arrived. On arrival we found a cottage stocked with all those lit… More

“Cottage with views of Symonds yat”

Reviewed 29 Aug 2018

The cottage is in a fantastic location with views of the river Wye and Symonds Yat. The cottage was very comfortable and was supplied with everything thing you could need for your holiday. Owner was v… More

“Idyllic!”

Reviewed 4 Aug 2018

This cottage is in such a beautiful location. So quiet, even in the school summer holidays. It is extremely comfortable and contains everything you could ever need. No mobile (O2) signal (even better … More

Owner's reply: Lisa. Thanks for your kind review. Glad you enjoyed your stay at the cottage and the location. Look forward to welcoming you all back sometime soon! Justine.

“Sue’s cottage”

Reviewed 12 Apr 2018

This is the fourth cottage we have stayed in at symonds yat and I’m sure it cannot get any better than this,superb views,great location and so clean and comfortable with everything you need,we w… More

“Wonderful cottage, beautiful location!!”

Reviewed 6 Apr 2018

We’ve just returned from a short break at Sue’s Cottage. The cottage is clean, well equipped and well presented and is located in such a wonderful spot over looking the river. The booking… More

Review 1-10 of 70

FAQs

How do I find more info about the property?

You can get in touch with JUSTINE (the owner) through the contact form on this page.

If you’ve already booked, go to Manage your holiday booking to send the owner a message.

What if I have questions before I book?

Send JUSTINE (the owner) an email through the contact form on this page. Alternatively, if there’s a phone number on this page, you can call them.

How do I contact JUSTINE (the owner)?

Send an email through the contact form on this page. Or if there’s a phone number on this page, you can call them.

If you’ve already booked, go to Manage your holiday booking to view JUSTINE the owner's contact details or send them a message.

What's the difference between 'Book your stay' and 'Contact the owner/manager'?

Use the Book your stay form to pay provisionally online and send JUSTINE (the owner) a booking request. You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then

Or send JUSTINE (the owner) an enquiry through the Contact the owner/manager form if you’d like a quote or more info first.

What is a booking request?

When you pay online through the Book your stay form, a booking request is sent to JUSTINE (the owner). You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then.

Only bookings paid for through our site are covered by our trusted Payment Protection.

How do I know my booking is safe?

To book this holiday home you need to pay through the Holiday Lettings website. Only bookings paid for through our site are covered by our trusted Payment Protection. This means that in the unlikely event that you’re prevented or denied access to your holiday home when you check in, we’ll offer a full refund for the stay.

Find out more about booking safely.

How do I know what it will cost for my stay?

Simply enter your holiday dates in the Book your stay form to calculate the cost of your stay.
Click Book now to see a full breakdown of the price.

You can also request a quote from JUSTINE (the owner) through the contact form. The owner will email you the total cost for your dates and a link to book and pay online.

How do I know if my booking request has been accepted?

You’ll receive an email within 24 hours to let you know. Or you can check in Manage your holiday booking. No money will leave your account unless it’s accepted.

How do I pay for my holiday?

Use the Book your stay form to pay provisionally online. You can pay by credit/debit card or PayPal. JUSTINE (the owner) will have 24 hours to accept the booking and no money will leave your account before then.

If you’ve been sent a quote, simply accept it and pay online through the email we sent you. You can also do this in Manage your holiday booking.

Only bookings paid for through our site are covered by our trusted Payment Protection.

Why can't I call JUSTINE (the owner) before booking?

You can exchange contact details with the property owner/manager once your booking is confirmed and you’ve paid in full. Paying and communicating only through our platform allows us to ensure that your booking is covered by our Payment Protection policy.

If you have any questions before booking, you can send the property owner/manager a message via the contact form on their listing. Once you’ve booked, you can discuss the rental and make arrangements for your trip by logging into Manage my booking.

How do damage deposits work?

In most cases, you don’t pay a damage deposit up front. Instead, we save your payment details securely and you’re only charged in the event of damage to the property.

Occasionally, you will pay a damage deposit up front as part of the total rental cost. In this case, the owner has 10 days after you check out to report any damage. If they don’t, we’ll return your deposit. If their claim is successful, we’ll deduct the agreed cost and return the remainder.

How can I view and manage my booking?

Go to Manage your holiday booking to view all your booking details, pay the balance of your holiday or cancel it if you need to.

How do I pay the balance of my holiday?

You can pay the remaining balance of your holiday at any point. Simply go to Manage my holiday booking and click Pay now.

We’ll automatically charge the balance payment to the same payment method 10 days before it’s due. Go to Manage my holiday booking to see when the payment will be taken.

How can I retract my booking request?

You’ll need to contact JUSTINE (the owner) to do this. Send them a message in Manage your holiday booking or through the contact form on this page.

How do I cancel my booking?

Go to Manage your holiday booking to cancel your booking. Here you can view your cancellation policy to see if you’ll be refunded.

How do I edit my booking?

You can request to change the dates or number of people on your booking via the Manage your holiday booking page. To change your holiday dates use the Edit booking button. If you need to change the number of guests staying then send JUSTINE (the owner) a message.

If JUSTINE (the owner) agrees, they’ll send you a revised quote outlining the changes. You can review and accept/decline this from the Manage your holiday booking page. You’ll have 48 hours to take action before the revised quote expires.

View all FAQs

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