Surbourg holiday b&b rental with internet access, balcony/terrace, walking and TV

12 reviews
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From the owner

  • B&b
  • 1 bedroom
  • Sleeps 4
  • 1 night min stay
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Key information

  • 100% refund within 24 hours after booking. See Policies & House Rules
  • Child friendly
  • Car essential
  • Pet friendly
  • Private garden

From the owner

My home is close to restaurants, activities suitable for families, nightlife, public transport. Enjoy my apartment for the location, the people, the atmosphere and outer space. My accommodation is perfect for couples, solo travelers, business travelers, families (with children), people with disabilities and four-legged.

Amenities

Bed & bathroom

  • Bedroom 1: King Bed 2 Single Beds
  • 1 Shower room

Families

  • Great for children of all ages
  • Pets welcome
  • Cot available
  • High chair available

Access

  • Parking
  • Accessible for wheelchair users — please contact the owner for details before booking

Essentials

  • Wi-Fi available
  • Private garden
  • BBQ
  • Balcony or terrace
  • Internet access
  • Central heating
  • Fridge
  • Kettle
  • High chair available
  • TV
  • Linen provided
  • Towels provided
  • Housekeeping Included

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Map

Area

Map

Availability

Cancellation policy

Full refund

100% refund within 24 hours after booking (provided the stay is at least 60 days away).

Partial refund

50% refund of the amount paid (minus the booking fee*) if cancelled at least 4 weeks before check-in.

25% refund of the amount paid (minus the booking fee*) if cancelled at least 2 weeks before check-in.

No refund

No refund if cancelled less than 2 weeks before check-in.

100% refund100% refund within 24 hours after booking (provided the stay is at least 60 days away).
Booking confirmed
50% refund50% refund of the amount paid (minus the booking fee*) if cancelled at least 4 weeks before check-in.
24 hours after booking
25% refund25% refund of the amount paid (minus the booking fee*) if cancelled at least 2 weeks before check-in.
4 weeks before
No refundNo refund if cancelled less than 2 weeks before check-in.
2 weeks before
Check-in date
* This fee helps us run our secure platform and enables us to provide 24/7 customer support

Things to know

Check in: 16:00 Check out: 12:00
If you have any questions about check-in or check-out times, please contact the owner/manager.

Payment

This rental can only be paid for online through Holiday Lettings using your credit/debit card or PayPal (never by bank or wire transfer).

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Smoking

No smoking at this property

House rules

You will be able to smoke outside the house. Pets, dogs and cats, are allowed and must be mentioned when booking (extra charge of 5 € per night / pet). The conditions of access in our property are the following: - that they are identified (tattoo, transponder, ect.), - that their notebook of vaccinations is obligatorily up to date, - for the dogs, we ask that the vaccine of the kennel cough has been done for at least 3 weeks.

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About the owner

Sandrine L.
Average reply time:
2 hours 52 minutes

Calendar updated:
13 Jun 2022

Years listed:
5

Based in:
France
Languages spoken: English, French, German
This B and B has 1 bedroom, 1 bathroom and sleeps 4. It has been listed on Holiday Lettings since 23 Aug 2016. Located in Bas-Rhin, it has 12 reviews with an overall rating of 5. The average weekly rate is £394.
The Owner has a response rate of 100% and the property’s calendar was last updated on 13 Jun 2022.
This property is hosted by a private host (consumer) and not a business. Bookings of their property may not be covered by EU or UK consumer protection laws. However, the Tripadvisor Rentals companies will provide you with the same customer service as with any other stay.

These are the details provided by the business owner.

Business Name

Business Address

Business Telephone

Business Email

Other Applicable Information

Reviews

5
Excellent
12 reviews
Excellent
10
Very Good
2
Average
0
Poor
0
Terrible
0
Dream32571467731
Ham-sous-Varsberg, France

Superbe endroit pour y passer un excellent séjour, même de courte durée comme ce fut mon cas.
Aug 2020

Accueil super chaleureux et sympa de la part des hôtes pour se sentir à l'aise de suite. Endroit très calme en pleine campagne, chambre confortable et très spacieuse av… More 

Reviewed 31 Aug 2020

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

Peter T
Kanal, Slovenia

Eine schöne Überraschung
Oct 2019

Es geht nicht viel besser und vor allem nicht netter. Herzlich empfangen mit Wein und nettem Gespräch. Sehr, sehr sauberes und sehr gut eingerichtetes großes ruhiges Zimmer. 2 große H… More 

Reviewed 5 Oct 2019

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

vilainetienne
Rodez, France

Chaleureux
Sep 2019

Merci Sandrine et Marc pour votre accueil extrêmement chaleureux et généreux. L'apéritif, le dîner bon et copieux, le petit-déjeuner avec les 15 confitures… More 

Reviewed 30 Sep 2019

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

jl_dubuc
Dusseldorf, Germany

Ganz neue kleine Ferienwohnung in der 1. Etage
Jun 2019

Sandrine und Marc gehören sicher zu den besten Gastgebern, die wir je kennengelernt haben. Ausser um ihre Tiere (die sind nicht in den Ferien-Appartements!) kümmern sie sich in Vollzeit um i… More 

Reviewed 10 Jun 2019

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

Owner's reply:
Vielen Dank für Ihre Bewertung und Ihren Kommentar. Wir freuen uns, Sie kennenzulernen und Ihren Aufenthalt bei uns genossen zu haben. Bis bald. Sandrine und Marc

This response is the subjective opinion of the management representative and not TripAdvisor LLC.

Valéry G

Superbe accueil
Apr 2019

Chambre d'exception.. avec tout le confort nécessaire... Chiens acceptés et chouchoutés. Un superbe week-end.. pour un beau paysage alsacien..

Reviewed 7 Apr 2019

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

Owner's reply:
Merci pour votre note et votre commentaire. Nous sommes ravis de vous avoir accueillis chez nous. Vos chiens nous ont fait craquer. Au plaisir de vous revoir. Sandrine et Marc

This response is the subjective opinion of the management representative and not TripAdvisor LLC.

Review 1-5 of 12

FAQs

How do I find more info about the property?

You can get in touch with Sandrine (the owner) through the contact form on this page.

If you’ve already booked, go to Manage your holiday booking to send the owner a message.

What if I have questions before I book?

Send Sandrine (the owner) an email through the contact form on this page. Alternatively, if there’s a phone number on this page, you can call them.

How do I contact Sandrine (the owner)?

Send an email through the contact form on this page. Or if there’s a phone number on this page, you can call them.

If you’ve already booked, go to Manage your holiday booking to view Sandrine the owner's contact details or send them a message.

What's the difference between 'Book your stay' and 'Contact the owner/manager'?

Use the Book your stay form to pay provisionally online and send Sandrine (the owner) a booking request. You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then

Or send Sandrine (the owner) an enquiry through the Contact the owner/manager form if you’d like a quote or more info first.

What is a booking request?

When you pay online through the Book your stay form, a booking request is sent to Sandrine (the owner). You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then.

Only bookings paid for through our site are covered by our trusted Payment Protection.

How do I know my booking is safe?

To book this holiday home you need to pay through the Holiday Lettings website. Only bookings paid for through our site are covered by our trusted Payment Protection. This means that in the unlikely event that you’re prevented or denied access to your holiday home when you check in, we’ll offer a full refund for the stay.

Find out more about booking safely.

How do I know what it will cost for my stay?

Simply enter your holiday dates in the Book your stay form to calculate the cost of your stay.
Click Book now to see a full breakdown of the price.

You can also request a quote from Sandrine (the owner) through the contact form. The owner will email you the total cost for your dates and a link to book and pay online.

How do I know if my booking request has been accepted?

You’ll receive an email within 24 hours to let you know. Or you can check in Manage your holiday booking. No money will leave your account unless it’s accepted.

How do I pay for my holiday?

Use the Book your stay form to pay provisionally online. You can pay by credit/debit card or PayPal. Sandrine (the owner) will have 24 hours to accept the booking and no money will leave your account before then.

If you’ve been sent a quote, simply accept it and pay online through the email we sent you. You can also do this in Manage your holiday booking.

Only bookings paid for through our site are covered by our trusted Payment Protection.

Why can't I call Sandrine (the owner) before booking?

You can exchange contact details with the property owner/manager once your booking is confirmed and you’ve paid in full. Paying and communicating only through our platform allows us to ensure that your booking is covered by our Payment Protection policy.

If you have any questions before booking, you can send the property owner/manager a message via the contact form on their listing. Once you’ve booked, you can discuss the rental and make arrangements for your trip by logging into Manage my booking.

How do damage deposits work?

In most cases, you don’t pay a damage deposit up front. Instead, we save your payment details securely and you’re only charged in the event of damage to the property.

Occasionally, you will pay a damage deposit up front as part of the total rental cost. In this case, the owner has 10 days after you check out to report any damage. If they don’t, we’ll return your deposit. If their claim is successful, we’ll deduct the agreed cost and return the remainder.

How can I view and manage my booking?

Go to Manage your holiday booking to view all your booking details, pay the balance of your holiday or cancel it if you need to.

How do I pay the balance of my holiday?

You can pay the remaining balance of your holiday at any point. Simply go to Manage my holiday booking and click Pay now.

We’ll automatically charge the balance payment to the same payment method 10 days before it’s due. Go to Manage my holiday booking to see when the payment will be taken.

How can I retract my booking request?

You’ll need to contact Sandrine (the owner) to do this. Send them a message in Manage your holiday booking or through the contact form on this page.

How do I cancel my booking?

Go to Manage your holiday booking to cancel your booking. Here you can view your cancellation policy to see if you’ll be refunded.

How do I edit my booking?

You can request to change the dates or number of people on your booking via the Manage your holiday booking page. To change your holiday dates use the Edit booking button. If you need to change the number of guests staying then send Sandrine (the owner) a message.

If Sandrine (the owner) agrees, they’ll send you a revised quote outlining the changes. You can review and accept/decline this from the Manage your holiday booking page. You’ll have 48 hours to take action before the revised quote expires.

View all FAQs

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12 reviews
from

 £57 

/ night
Total
12 reviews
from

 £57 

/ night
Total