“Wonderfully relaxing stay”

Reviewed 15 May 2016

We were blessed with sunny weather and had the most comfortable relaxing stay at the Imperial. A real home from home! Will definitely be returning

Owner's reply: Thanks for taking the time to leave a review of your stay last week. We were delighted that you chose The Imperial for your holiday and just so pleased that you enjoyed your stay enough to want to return. We will certainly look forward to warmly welcoming you again in the future. Best wishes, Tracey and Mike Pacitti (owners)

“ATTENTION TO DETAIL”

Reviewed 3 Nov 2015

Just back from North Berwick. My friend and I really enjoyed out stay in The Imperial Apartment. It was an excellent location. The welcome hamper was much appreciated. A very enjoyable, relaxing a… More

Owner's reply: Thank you for your lovely review; I'm delighted to hear you both enjoyed your stay and appreciate you taking the time to leave a review. I'm delighted you enjoyed the complimentary welcome hamper; I take a lot of pleasure in making those up and it's always lovely knowing that they are enjoyed. With best wishes, Tracey

“Brilliant week by the Sea”

Reviewed 20 Sep 2015

This holiday apartment is by far the best and most luxurious we have stayed in and we have been coming to North Berwick for 20 years. It is beautifully furnished and has everything you need for a wonderful holiday, Tracey's attention to detail is fantastic.It is in an ideal location for the shops, restaurants and take aways all within a minutes walk away, we didn't use our car for the full week, went by train into Edinburgh. We will definitely be returning.

Owner's reply: Wow thank you so much for an amazing review (...best you have stayed in in 20 years). Comments like that just make my week and reward our efforts in making The Imperial one of the best places to stay in North Berwick. We have consistently been awarded 5 stars by Visit Scotland for the last 4 years running (since we opened) and we hope to continue delighting our lovely guests for many years to come. I'm delighted to hear that you plan to return again; certainly we look forward to welcoming you back in the near future. Kind regards, Tracey

“WOW!!! Fantastic apartment..”

Reviewed 16 Aug 2015

Accommodation, second to none, fresh, clean and very comfortable. Location, brilliant. Something for everyone.

Owner's reply: Thank you for taking a moment to leave a review of your stay; we're delighted to hear you found The Imperial clean, fresh and very comfortable. We look forward to welcoming you in the future if you return to East Lothian. Kind regards, Tracey (owner)

“Fantastic place to stay, real luxury and comfort, owners think of every detail”

Reviewed 12 Apr 2015

Incredibly comfortable, 3 minutes from the sea. It's so nice to stay in a holiday apartment that is really well supplied with kitchen and dining equipment. Provision of beach towels particularly… More

Owner's reply: Hello there, thanks for taking the time to leave a review of your stay. You are very welcome. Thank you for complimenting our range of kitchen and dining equipment; my husband and I are keen cooks and wanted to have every thing that you might need if you wanted to cook; from cooking a weekday dinner for the kids to a full Christmas Dinner or Sunday lunch. There's even baking trays and weighing scales for a spot of baking! You can never go wrong with a set of handy beach towels either (we've also popped in a cooler bag/picnic set and a wind breaker for our guests' use) Thank you so much for choosing to book with us; we really appreciate it. Best wishes, Tracey

“Excellent North Berwick Apartment”

Reviewed 9 Mar 2015

We would highly recommend the Imperial Apartment. It's location is excellent, right in the heart of North Berwick and a stones throw from the beach. On holiday we always hope we'll find so… More

Owner's reply: What a wonderful review of your stay. I can just picture the crab hunting; my daughter and I were down doing this just last weekend. I'm so pleased that you found our property pristine and well stocked; we are keen to lighten the load for our guests and try to list what we stock as much as possible in our blurb but we keep adding things for our guests to enjoy :) We hope to welcome you back again soon. Best wishes, Tracey

“The Best among the Excellent”

Reviewed 17 Dec 2014

There are many different things that people look for when they want to rent an apartment. I stayed at the Imperial for a week and I can tell there is not ine thing you wish for that you can't fin… More

Owner's reply: Thank you so very much for taking the time to write such a long, glowing and detailed review of your stay. It was a great pleasure for us to have you as our guest and whilst we take great pride in The Imperial, we take a greater pride in having our guests enjoy their stay with us. Should you travel again to East Lothian we would welcome you again with open arms. Kind regards and very best wishes, Tracey (owner)

“Great apartment in great location”

Reviewed 14 Nov 2014

This is a beautifully presented apartment in a top location in the heart of North Berwick. The apartment is first class, with top quality furnishing, bedding and kitchen equipment. Everything you coul… More

Owner's reply: Hi there, thank you for taking the time to leave a review of your stay. I'm delighted that you had a wonderful time both in The Imperial and in North Berwick. We would be delighted to warmly welcome you back again in the future should you return to East Lothian. With very best wishes to you and your family, Tracey Pacitti (co-owner)

“Best Apartment Rental in North Berwick!”

Reviewed 29 Oct 2014

My husband and I just returned from 2 fabulous months in North Berwick, Scotland and the Imperial Apartment was a large part of our trip. Mike and Tracey Pacetti have thought of everything in furnishing the apartment. Tracey was so helpful in our planning, answering all of our questions and if she didn't know the answer she would research it and get back to us! The apartment is very comfortable, roomy and tastefully decorated. Plush robes, quality linens, every kitchen utensil you could think of as well as a large, well stocked "Welcome Basket" to get us started. The Imperial is located at one end of High Street, 2 blocks from the Harbor, across the street from The Lodge Grounds. A perfect location. We relied on public transportation and it was an easy walk down High Street to the train station or a few blocks to catch the local buses. Tracey has two large binders of local attractions along with menus from the area restaurants to help with your stay. I could go on and on and highly recommend the Imperial Apartment, even the neighbors were fun and helpful!

Owner's reply: Hi guys, Thank you for your wonderful review of your stay. It was truly a delight to have you stay at The Imperial. I hope you have taken many wonderful memories of your special trip back home with you. Thank you too for the wonderful cookery book you presented me containing fabulously tasty recipes from home. Mike and I have enjoyed experimenting with a few of these and have shared with our friends too. My neighbour always asks after you too. Keep well and you know our door is always open if you would like to return to North Berwick. Kind regards, Tracey

“Home Away from Home - Family Friendly Environment!!!!”

Reviewed 20 Aug 2014

Overall Excellent!!!! The Imperial Apartment was one of the key highlights of our vacation in the UK, especially to our daughter celebrating her 12th Birthday. The Apartment have great facilities in immaculate conditions (attention to details) in an family friendly environment. Home Away from Home. Highly recommended for family, Thank you Tracey.

Owner's reply: Hi there, Thank you so much for your kind review. It was lovely to be able to help provide items to help your daughter celebrate her birthday at The Imperial. I'm delighted that you had a lovely stay and list it as one of the key places that you have stayed in the UK - high praise indeed. We take pleasure in trying to ensure that our lovely guests have a wonderful stay and compliments like these help us to know that we are doing things right. Best wishes, Tracey

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