Prices originally quoted in GBP
| Period | From | To | Weekday night | Weekend night | Weekly | Monthly | Minimum stay | Changeover day |
|---|---|---|---|---|---|---|---|---|
| Mid 2 | 4 May 24 | 25 May 24 | £138 | - | £966 | - | 1 week | Saturday |
| May BH | 25 May 24 | 1 Jun 24 | £179 | - | £1,253 | - | 1 week | Saturday |
| Mid 3 | 1 Jun 24 | 22 Jun 24 | £172 | - | £1,204 | - | 1 week | Saturday |
| High 1 | 22 Jun 24 | 6 Jul 24 | £189 | - | £1,323 | - | 1 week | Saturday |
| High 2 | 6 Jul 24 | 24 Aug 24 | £200 | - | £1,400 | - | 1 week | Saturday |
| Mid 4 | 24 Aug 24 | 14 Sep 24 | £179 | - | £1,253 | - | 1 week | Saturday |
| Mid 5 | 14 Sep 24 | 19 Oct 24 | £165 | - | £1,155 | - | 1 week | Saturday |
| Low 4 | 19 Oct 24 | 21 Dec 24 | £83 | - | £581 | - | 1 week | Saturday |
| Xmas | 21 Dec 24 | 28 Dec 24 | £179 | - | £1,253 | - | 1 week | Saturday |
| New Year | 28 Dec 24 | 4 Jan 25 | £186 | - | £1,302 | - | 1 week | Saturday |
| All other dates | - | - | £150 | - | £1,050 | - | 1 week | Saturday |
Please note: these prices may exclude fees and can vary depending on when you stay and how long for. Prices are also subject to change at the advertiser’s discretion.
Terms and Conditions of Your Booking
9 Fernlea Court, St Ives TR26 2BH
This apartment is managed by the owners, Chris and Janice Smith.
Introduction - The named person who makes the booking must be one of the guests who stays. She or he must be over 18 years old. This person is responsible for making sure that the terms of booking are adhered to. Each property has a maximum occupancy number, which you must stick to. We reserve the right to refuse a booking, but of course treat everyone equally and fairly. The property is let strictly for holiday use and no 'right to remain' exists for the guest or anyone in the party. We strongly recommend that you have holiday insurance. Your insurance should cover all risks including cancellation, accident, breakdown, loss or damage to personal property. The Owners of the property shall not be held responsible or liable for any loss or damage suffered by you or members of your party.
Website accuracy - Whilst every care is taken to ensure that the details in this website, including any promotional emails, are correct at time of being published, we cannot accept responsibility for errors contained therein or results thereof. We are not responsible to you for unforeseen events or matters over which we have no control. While we do our best to ensure that all offer information is up to date and accurate, very occasionally some advertised short breaks in certain accommodation may not always be available on all the dates advertised. Please enquire when booking.
Online Booking - Please check all personal details at the time of booking. We cannot take responsibility for booking or personal detail errors. All address and contact information must be correct at the time of booking for a successful payment to be processed. In the event of an unsuccessful payment we reserve the right to cancel your holiday if payment is not received within 7 working days. All communications are sent via an automatic email server and rely on a valid email address being supplied. We cannot take responsibility for loss of communication e.g. booking confirmation emails etc… If contact information is incorrect. We will make every effort to supply you with the relevant booking confirmations and receipts.
Communicating with you - We carry out most communication with you by email. We tend to phone only in emergency or if we can't get you by email. We'll keep your details on record, but only basic information will be passed on to housekeepers (name and emergency phone number). We promise never to pass information on to other companies. We will only email offers and updates a few times a year, and of course we'll take you straight off our mailing list if you ask us to.
How to pay - All payments need to be made via BACs or cheque. A deposit of 25% is payable at the time of booking and the remaining balance must be settled 8 weeks before arrival. Failure to pay the full balance by the due date may be treated as a cancellation. We will notify receipt of all payments, by email. It is also possible to pay by cheque, please enquire.
Non-availability - In the very unlikely event that the property you have booked becomes unavailable or unsuitable for your holiday for reasons beyond our control, we will make every reasonable effort to arrange suitable alternative accommodation. If this is not possible, or is not acceptable to you, all rental monies paid in advance will be refunded in full and you will have no further claim against the owners of the property.
The property description - We make every effort to describe properties and facilities as accurately as possible, and to keep information up-to-date, and work closely with owners to ensure this. Details are given in good faith and we cannot accept responsibility or liability for differences or for any disappointment caused where a guest has differing expectations to those detailed in the description.
Standards - We take pride in our accommodation, and maintain facilities to a high standard, however sometimes things do break down or malfunction. Please let us know straight away, by phone, text or email if something isn't working, and we will make every effort to sort it out straight away.
Cancellations and alterations
Alterations - We will do our best to accommodate you if you need to change the dates of your stay. If this is possible there is a £25.00 admin charge.
Cancellation - If you have to cancel, the following charges will be made:If you have to cancel your holiday we will refund your payments made less your deposit, if we can re-let the property. If your cancellation is within 8 weeks of arrival and we cannot re-let the property no refund will be given. We strongly suggest that you take out holiday insurance to cover you in this situation.
Changeover days - Please note that changeover is on Saturdays unless stated otherwise. If you are visiting for a short break or long weekend we will make special arrangements for you.
Arrival and departure times - We request that you arrive at or after 3:30pm on the first day of your stay, and depart by 10:00am on the last day. This is to make sure that our housekeepers have enough time to prepare for the next guests. All late departures will be subject to a £50.00 charge. Please leave the property in the state that you found it in. Any breakages must be reported to Chris or Janice. We tend not to charge for small breakages such as glasses, but do need to know so we can make a replacement. Unreasonable damage to the property or contents will be charged to you.
Dogs - Dogs are not permitted in this apartment.
Smoking - We have a no smoking rule at all properties. We ask you not to smoke inside any property and to clear any smoking litter outside. Please do not use candles in any of the apartments.
Safety and security during your stay - Some of our properties have balconies which all adhere to current building regulations; please ensure that you supervise children at all times. All of our blinds are safety checked however long cords can be a hazard to children. Please take care and supervise children at all times. We cannot take responsibility for injury however caused. The Owners cannot take responsibility or liability for any loss of damage to personal belongings left in your car.