from
£63 / night
Price for guests, Nights

Portrush self catering home – Home 9483253 House

  • 3 bedrooms
  • 6 sleeps
  • 2 nights min stay

Portrush self catering home – Home 9483253

  • House
  • 3 bedrooms
  • sleeps 6
  • 2 nights min stay

Average Average – based on 2 reviews

Top Review

See all reviews

House / 3 bedrooms / 2 bathrooms / sleeps 6

Key Info

  • Child friendly
  • No pets allowed

Description from owner

Description

After many a fond memory in our family has decided to share our basic holiday home. Located within 30 minutes walk to Royal Portrush Golf Course. 7 minutes walk to the NW200 circuit (7minutes to Magherbuoy Chicane, 15minutes to Metropole Chicane). 10 minutes walk to shop, petrol station takeaway food. 15 minutes walk to the beach, Portrush centre and Barry's amusements. . Other north coast attractions include Portrush Air Show, The Giants Causeway, Carrick-a-Rede Rope Bridge, Bushmills.

Please note there may be a caravan parked at the side of the house during July 2019. The caravan is self contained and will not use any of the facilities in the house.

Families

  • Great for children of all ages
  • No pets allowed

Bed & bathroom

  • Bedroom 1: King Bed
    Bedroom 2: Double Bed Single Bed
    Bedroom 3: Single Bed
  • 1 Family bathroom, 1 En suite

Amenities

  • Patio
  • Central heating
  • Cooker
  • Fridge
  • Freezer
  • Microwave
  • Toaster
  • Kettle
  • Iron
  • DVD player
  • Linen provided
  • Towels provided

More Less

Access

  • Not suitable for wheelchair users

Policies

Check in time: 13:00, Check out time: 11:00
If you have any questions about check-in or check-out times, please contact the owner/manager.
Payment
This rental can only be paid for online through Holiday Lettings using your credit/debit card or PayPal (never by bank or wire transfer).

Damage deposit: £100.00
Smoking
No smoking at this property

Cancellations

Change of plans? No problem. You could receive a partial or full refund, depending on when you cancel.

Booking confirmed

100% refund within 24 hours after booking (provided the stay is at least 60 days away).

24 hours after booking

50% refund of the amount paid (minus the booking fee*) if cancelled at least 8 weeks before check-in.

8 weeks before

25% refund of the amount paid (minus the booking fee*) if cancelled at least 4 weeks before check-in.

4 weeks before

No refund if cancelled less than 4 weeks before check-in.

Check-in date

* The booking fee is stated in the cancellation policy information on the payment page. This fee helps us run our secure platform and enables us to provide 24/7 customer support

House rules

No parties or events.

More

About the owner

Kurosh F.
Response rate:
100%
Calendar updated:
18 Jul 2019
Years listed:
1
Overall rating:

Languages spoken: English

This House has 3 bedrooms, 2 bathrooms and sleeps 6. It’s been listed on Holiday Lettings since 03 Jun 2018. Located in County Antrim, it has 2 reviews with an overall rating of 3.5. The average weekly rate varies from £344 to £533.

The Owner has a response rate of 100% and the property’s calendar was last updated on 18 Jul 2019.

Map

Map and how to get there

Map

Guest reviews

Average
2 reviews

Excellent
1
Very Good
0
Average
0
Poor
1
Terrible
0

“Good location but poor standards.”

Reviewed 1 Sep 2018

Myself and 2 friends just stayed here recently, the location of the house is beautiful and the house itself is lovely too, however when we arrived to the house there was cigarette buds lying all around the doorsteps. The house inside looked lovely, everything was nice, apart from the rotten smell of sour milk that was left in the fridge. The plates were stinking and still had food stuck to them from the previous guests. The upstairs bathroom was stinking of smoke, as were the towels provided. One of the mirrors in the main bedroom came away from its back and fell off the wall also. When we left I emailed the owner explaining all these things but said we enjoyed our stay, I’m still yet to hear a reply. Apart from this, our stay was good the location was great and nice and quiet, however I wouldn’t be returning in a hurry.

Owner's reply: Hi Nikita. Sorry to hear of your dissatisfaction. I'm surprised as i have a 4.8 (out 5) star rating on air bnb. I would encourage any potential guest to check it out. Quite a few issues to address here. Sorry i didn't reply quickly enough for you, I will explain more later. Respect where respect is due, I replied to all your previous emails promptly and accommodated your early check in and late check out time. Even tho this meant changing the time with my cleaning company. The poor woman had to go after work hours to clean for my guests arriving the next day because you didn't want to leave at the allocated time. I do wish you had informed me of the towels i would have had my cleaners drop round a fresh set. Once these would have been removed the smell of smoke would have gone. My cleaning company shed some light on the towels which I will explain later. As for the milk, I do apologize. I assume that after the inconvenience of having to throw it in the bin and open a few windows, the smell went away. The plates with the food are very unfortunate. Like you say my previous guests have put them away like that. My cleaners and I over looked the inevitability of them not always being cleaned properly. thank you for bringing this to my attention and I do apologize. I have seen the mirror you feel slightly offended by. The frame is broken/snapped at the corner, doesn’t entirely conform to your story of it just came away from its backing. May have been knocked off the wall. I do hold a deposit from you but i will be returning it despite my concerns of damage. As you emailed me late on Friday and posted this harsh review on Monday I didn’t even have a full working day to contact my cleaning company for an explanation. Since then i have emailed them and have copied and pasted their reply below. “Hi Kurosh, Please accept our most sincere apologies for the inconvenience caused. I have had a meeting with your designated cleaner who has raised a few issues which might help explain reasons for your dissatisfaction. 1. Milk was noticed in the fridge but at the time (day before your guests arrival) there was no smell. The milk was left as kind thought so there would be tea and coffee making facilities on guests’ arrival. 2. I have checked your cleaning itinerary and have added “check all stored crockery etc. is clean” 3. I suggested that we do not store spare towels in the utility room as this has clearly been used by a guest as a smoking room and caused the smell to cling and be spread up to the bathrooms. 4. Litter picking on the outside Ares of the house has been added to your cleaning itinerary. I would add that the cleaner has stated that she would not have simply walked past a pile of cigarettes and denies them being there. Never the less she accepts that mistakes were indeed made. I hope this has been helpful to you. I consider this matter open until you have the answers you need. Kind regards Sharon”

Review 1-2 of 2

FAQs

How do I find more info about the property?

You can get in touch with Kurosh (the owner) through the contact form on this page.

If you’ve already booked, go to Manage your holiday booking to send the owner a message.

What if I have questions before I book?

Send Kurosh (the owner) an email through the contact form on this page. Alternatively, if there’s a phone number on this page, you can call them.

How do I contact Kurosh (the owner)?

Send an email through the contact form on this page. Or if there’s a phone number on this page, you can call them.

If you’ve already booked, go to Manage your holiday booking to view Kurosh the owner's contact details or send them a message.

What's the difference between 'Book your stay' and 'Contact the owner/manager'?

Use the Book your stay form to pay provisionally online and send Kurosh (the owner) a booking request. You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then

Or send Kurosh (the owner) an enquiry through the Contact the owner/manager form if you’d like a quote or more info first.

What is a booking request?

When you pay online through the Book your stay form, a booking request is sent to Kurosh (the owner). You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then.

Only bookings paid for through our site are covered by our trusted Payment Protection.

How do I know my booking is safe?

To book this holiday home you need to pay through the Holiday Lettings website. Only bookings paid for through our site are covered by our trusted Payment Protection. This means that in the unlikely event that you’re prevented or denied access to your holiday home when you check in, we’ll offer a full refund for the stay.

Find out more about booking safely.

How do I know what it will cost for my stay?

Simply enter your holiday dates in the Book your stay form to calculate the cost of your stay.
Click Book now to see a full breakdown of the price.

You can also request a quote from Kurosh (the owner) through the contact form. The owner will email you the total cost for your dates and a link to book and pay online.

How do I know if my booking request has been accepted?

You’ll receive an email within 24 hours to let you know. Or you can check in Manage your holiday booking. No money will leave your account unless it’s accepted.

How do I pay for my holiday?

Use the Book your stay form to pay provisionally online. You can pay by credit/debit card or PayPal. Kurosh (the owner) will have 24 hours to accept the booking and no money will leave your account before then.

If you’ve been sent a quote, simply accept it and pay online through the email we sent you. You can also do this in Manage your holiday booking.

Only bookings paid for through our site are covered by our trusted Payment Protection.

Why can't I call Kurosh (the owner) before booking?

You can exchange contact details with the property owner/manager once your booking is confirmed and you’ve paid in full. Paying and communicating only through our platform allows us to ensure that your booking is covered by our Payment Protection policy.

If you have any questions before booking, you can send the property owner/manager a message via the contact form on their listing. Once you’ve booked, you can discuss the rental and make arrangements for your trip by logging into Manage my booking.

How do damage deposits work?

In most cases, you don’t pay a damage deposit up front. Instead, we save your payment details securely and you’re only charged in the event of damage to the property.

Occasionally, you will pay a damage deposit up front as part of the total rental cost. In this case, the owner has 10 days after you check out to report any damage. If they don’t, we’ll return your deposit. If their claim is successful, we’ll deduct the agreed cost and return the remainder.

How can I view and manage my booking?

Go to Manage your holiday booking to view all your booking details, pay the balance of your holiday or cancel it if you need to.

How do I pay the balance of my holiday?

You can pay the remaining balance of your holiday at any point. Simply go to Manage my holiday booking and click Pay now.

We’ll automatically charge the balance payment to the same payment method 10 days before it’s due. Go to Manage my holiday booking to see when the payment will be taken.

How can I retract my booking request?

You’ll need to contact Kurosh (the owner) to do this. Send them a message in Manage your holiday booking or through the contact form on this page.

How do I cancel my booking?

Go to Manage your holiday booking to cancel your booking. Here you can view your cancellation policy to see if you’ll be refunded.

How do I edit my booking?

You can request to change the dates or number of people on your booking via the Manage your holiday booking page. To change your holiday dates use the Edit booking button. If you need to change the number of guests staying then send Kurosh (the owner) a message.

If Kurosh (the owner) agrees, they’ll send you a revised quote outlining the changes. You can review and accept/decline this from the Manage your holiday booking page. You’ll have 48 hours to take action before the revised quote expires.

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