from
£125 / night help
Price for guests, Nights

The Coach House - Stunning barn conversion – Home 5825320 Cottage

  • 3 bedrooms
  • 6 sleeps
  • 3 nights min stay

The Coach House - Stunning barn conversion – Home 5825320

  • Cottage
  • 3 bedrooms
  • sleeps 6
  • 3 nights min stay

Average Average – based on 4 reviews

Top Review

See all reviews

Cottage / 3 bedrooms / 4 bathrooms / sleeps 6

Key Info

  • Child friendly
  • No pets allowed
  • Private garden

Description from owner

Description

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Families

  • Great for children of all ages
  • No pets allowed
  • High chair available

Bed & bathroom

  • 2 Super King Beds, 2 Single Beds
  • 3 En suites, 1 Toilet Only

Amenities

  • Private garden
  • Patio
  • Central heating
  • Fireplace
  • Safe
  • Cooker
  • Fridge
  • Freezer
  • Microwave
  • Toaster
  • Kettle
  • Dishwasher
  • Washing machine
  • Clothes dryer
  • High chair available
  • TV
  • Satellite TV
  • DVD player
  • CD player
  • Linen provided
  • Towels provided

More Less

Access

  • Parking
  • Not suitable for wheelchair users

Policies

Payment
This rental can only be paid for online through Holiday Lettings using your credit/debit card or PayPal (never by bank or wire transfer).
Smoking
No smoking at this property
Cancellation policy
View Policy

About the owner

Lee K.
Response rate:
70%
Calendar updated::
12 Jan 2018
Years listed:
3
Overall rating:

Languages spoken: English


This Cottage has 3 bedrooms, 4 bathrooms and sleeps 6. It’s been listed on Holiday Lettings since 09 Feb 2015. Located in Cornwall, it has 4 reviews with an overall rating of 3.5. The average weekly rate is £650.

The Owner has a response rate of 70% and the property’s calendar was last updated on 12 Jan 2018.

Map

Map and how to get there

Map

Guest reviews

Average – based on 4 reviews Average
4 reviews

Excellent
2
Very Good
0
Average
0
Poor
2
Terrible
0

“In need of maintenance”

Reviewed 31 Jul 2016

Struggled to get hot water for 5 days. leak from 1 en suite into living room.smell of diesel on landing and bedroom.sceptic tank very smellie in bedroom and outside.would not return

Owner's reply: First of all please accept my apologies for the inconveniences that you suffered whilst staying at the Coach House. Whilst in no way trying to diminish the problems that you had I feel its important to put the issues in context to allow any future guests to make an educated decision as to whether the property is suitable for them. In respect of struggling to get hot water I can advise that we have had a few problems with our boiler over the last month. We have had the appropriate engineer out to look at the boiler and replace parts to ensure its working properly. We stayed at the property ourselves for the week before your arrival to "road test" the boiler and everything was working fine. We left the day you arrived and all was working well. Our caretaker also came in that day to prepare the property for you and again all was well. Unfortunately when you arrived you had problems getting hot water. You telephoned Joe. ,my caretaker, and he talked you through the simple procedure for re booting the boiler to get the hot water going. As we had had previous problems instructions had also been left in the manual at the house. I am guessing this got the system working as we heard no further from you until you sent a text to Joe 2 days later advising that the same thing was happening again. Joe contacted me and I advised him to get the heating engineer out straight away. Joe spoke to you and obtained your permission to pass on your mobile so this could be arranged. We heard no further from you on this or any other points for the rest of your holiday and presumed that the issue was sorted. In your text to Joe you also mentioned that water had dripped through the ceiling from the main en suite. Each of our bathrooms is en suite. The main bedroom en suite has a bath with shower attachment taps and the other 2 have enclosed shower cubicles. The main bedroom shower attachment is suitable for rinsing hair etc when having a bath and not for full showers hence no shower curtain If guests require a full shower then we have 2 shower cubicles in the other bedrooms. Over the years we have had a handful of guests who have tried to have a full shower in the main bathroom resulting in water inevitably spraying all over the bathroom floor and then subsequently dripping down through the floor onto the ceiling below. We have tested the pipework for leaks and there are none. The drips are simply a result of using the bath for a full shower rather than the other 2 shower cubicles. We have amended our instruction manuals to advise future guests of this. We have owned this property for the last 14 years and have never had a single problem of any description with the sceptic tank. It has always functioned properly and we have never had any unpleasant odours either when we have been staying ourselves or reported by any other guests. As you did not report this problem to us I cannot comment fully as to when or how it occurred but can only say what happened post your departure. Our Caretaker followed you in at about 1pm and also reported unpleasant odours coming from the drains. The septic tank which is not on our property and serves 9 other properties as well is maintained by a separate management company. I asked the caretaker to investigate by visiting the other properties that are served by the tank and also the tank itself. There was nothing amiss at the tank or at the other properties but the odour seemed localised to our downstairs ensuite and outside where the drain to that ensuite comes into the property. I immediately contacted the chairman of the management company that oversees the septic tank and he attended the property both inside and out at approximately 4pm. By the time he attended there were no unpleasant odours either inside or outside the property. Nevertheless he carried out a full inspection of the drainage system and tank, which incidentally was emptied the previous week, and found that everything was functioning as it should. As I stated earlier it is not possible with any certainty to state what caused the issue as it wasn't reported to us immediately but the Management company are of the opinion that it was caused by putting inappropriate material, natural waste and toile tissue only, down the toilet causing a temporary blockage that had been subsequently shifted when our caretakers carried out multiple flushings of toilets.. Likewise the smell of diesel you comment on was never reported to us and was not there when we left or reported by our caretakers on either of their subsequent visits. I have however asked the heating engineer to check this out. As I said at the outset this response in no way seeks to diminish the issues you had but the unfortunate title of your review gives the impression that this is a neglected and uncared for property which is not the case. If and when we are aware of any issues we use our best endeavours to address them immediately. Best wishes

Review 1-4 of 4

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