from
£54 / night
Price for guests, Nights

Penthouse in Duquesa with sea and panoramic views – Home 4735844 Penthouse

  • 2 bedrooms
  • 6 sleeps
  • 7 nights min stay

Penthouse in Duquesa with sea and panoramic views – Home 4735844

  • Penthouse
  • 2 bedrooms
  • sleeps 6
  • 7 nights min stay

Very Good Very Good – based on 20 reviews

Top Review

See all reviews

Penthouse / 2 bedrooms / 2 bathrooms / sleeps 6

Key Info

  • Beach / lakeside relaxation
  • Swimming pool
  • Child friendly
  • Car advised
  • Air conditioning
  • No pets allowed

Description from owner

Description

A beautiful light and spacious 2 bed penthouse apartment set in the Duquesa port area with 2 terraces, including a private sun terrace with sun all day which offers stunning views of the sea, Duquesa port, communal pool, mountains and golf course. The apartment is situated within a peaceful gated complex with a large communal pool. It is situated on a hill, but that is what gives it it's incredible views, and it's still only 10 minutes walk from the beach, 20 minutes walk from Duquesa port, 30 minutes drive from Gibraltar and 30 minutes drive from Marbella. The closest supermarkets and restaurants are 10 minutes walk away.

The apartment sleeps up to 6 people, with 1 king size bed, 2 single beds and a sofa bed suitable for 2 children or 1 adult. The interior of the apartment has incredible views, with a views of the turquoise sea from the living room and master bedroom, and views of the mountains, pool and golf course from the second bedroom. It has English TV, with BBC HD channels, ITV, Channel 4 and CBBC, as well as wifi and air con and heating. There is a sound system providing indoor entertainment and a BBQ on the sun terrace, ideal for al fresco dining!

An ideal holiday for families, couples and also golfers, with numerous golf courses nearby and a warm climate all year round.

Sorry, no hen or stag parties.

More Less

Families

  • Great for children of all ages
  • No pets allowed

Bed & bathroom

  • 1 Family bathroom, 1 En suite

Amenities

  • Wi-Fi available
  • Air conditioning
  • Shared outdoor pool (unheated)
  • Mountain Views
  • Shared garden
  • BBQ
  • Solarium or roof terrace
  • Balcony or terrace
  • Sea view
  • Internet access
  • Central heating
  • Cooker
  • Fridge
  • Freezer
  • Microwave
  • Toaster
  • Kettle
  • Dishwasher
  • Washing machine
  • Iron
  • TV
  • Satellite TV
  • DVD player
  • Hair dryer
  • Linen provided
  • Towels provided

More Less

Access

  • Parking
  • Lift access
  • Accessible for wheelchair users — please contact the owner for details before booking

Policies

Check in time: 16:00, Check out time: 10:00
If you have any questions about check-in or check-out times, please contact the owner/manager.
Payment
This rental can only be paid for online through Holiday Lettings using your credit/debit card or PayPal (never by bank or wire transfer).

Damage deposit: £150.00
Smoking
No smoking at this property

Cancellations

Change of plans? No problem. You could receive a partial or full refund, depending on when you cancel.

Booking confirmed

100% refund within 24 hours after booking (provided the stay is at least 60 days away).

24 hours after booking

50% refund of the amount paid (minus the booking fee*) if cancelled at least 8 weeks before check-in.

8 weeks before

25% refund of the amount paid (minus the booking fee*) if cancelled at least 4 weeks before check-in.

4 weeks before

No refund if cancelled less than 4 weeks before check-in.

Check-in date

* The booking fee is stated in the cancellation policy information on the payment page. This fee helps us run our secure platform and enables us to provide 24/7 customer support

About the owner

Helene W.

Tourist Licence
CTC-2016137741

Average reply time:
3 hours 35 minutes
Response rate:
100%
Calendar updated:
12 Oct 2019
Years listed:
5
Overall rating:

Languages spoken: English, Spanish

This Penthouse has 2 bedrooms, 2 bathrooms and sleeps 6. It’s been listed on Holiday Lettings since 15 Jul 2014. Located in Puerto de la Duquesa, it has 20 reviews with an overall rating of 4.5. The average weekly rate varies from £378 to £728.

The Owner has a response rate of 100% and the property’s calendar was last updated on 12 Oct 2019.

Map

Map and how to get there

Map

Guest reviews

Very Good
20 reviews

Excellent
15
Very Good
4
Average
0
Poor
1
Terrible
0

“Five Star.”

Reviewed 7 Oct 2019

This is my second review (previous May 17) of this fabulous top floor apartment, and my sixth stay. As previously stated this apartment has everything you need to make your holiday enjoyable, with nearby supermarkets and with in easy reach of Duquesa Port with its variety of bars and restaurants or a short drive/taxi to the larger town of Estepona. Finally I have to comment on the last (somewhat negative review) I have always found Duquesa Estates to be professional when arriving, you only need to mention the owners name to quickly identify the property and on the one occasion when we had a leaking tap, a quick telephone call and the matter was resolved. As for the photos of the property all I can say is that the roof top terrace has been re-tiled, albeit the lights are no longer there (who BBQs in the dark) the lounge suite has been re-upholstered and the tv unit/coffee table replaced. I have stayed in several properties in and around Duquesa over the years and this beats them all. I have already booked for May 2020 and will shortly be booking September. 18 out of 19 reviews cannot be wrong!

“Stayed at Helene Apartment”

Reviewed 8 Sep 2019

Stayed in August for 11 days. Arrived by taxi from Gibraltar to collect keys - instructions were not clear but managed to sort it out. Letting Agents were not sure what apartment we were in. No introduction to how things worked. Welcome pack was nothing - 1 bottle of water. Apartment was very tired looking nothing like the photos on the website. Dirty pots, pans and utensils in the kitchen that we had to wash before using. Fridge was very sticky to us not cleaned. Bathrooms clean and tidy, bedrooms a good size and plenty of storage. Main terrace a good size. Upper terrace solarium great for sunbathing however no form of shade I.e. no parasols available. BBQ on solarium at night impossible as no lighting. Very disappointed about air con as 2 hour limitation and when you go to Spain in August it is a necessity and when it states air con you expect it. Lights dangling from ceiling, marble skirting falling off behind dining room table. Unable to open door from bedroom to terrace as locks were jammed. Stayed for 10 nights but we’re left 2 large and 2 small towels for the stay. Very noisy as opposite a block that were vacated by the Other visitors where the teenagers decided to be around the pool until 4 in the morning. Will not be going back and would not recommend. Owner needs to speak to the Management Co to sort some of these issues out.

Owner's reply: Stephen I am bitterly disappointed that you did not enjoy your time at my apartment, especially given all the pre-holiday preparation we both put in to ensure your trip started off on the right foot. Over the 4 years of renting my apartment I have never received a negative review. As such, I would like to cover off each of the points made in your review so that you know your opinion and concerns have been read, understood and where necessary addressed. Regarding your arrival and key collection, this has me a little perplexed since the one-page document which I issue in advance of all guests arriving clearly states the process for checking in. The confusion around the management office not knowing which apartment you were in surprises me since I inform them well in advance who is staying and for how long. Just mentioning my name as the host should have been enough. I will follow up on this, but this is the first instance of this being reported to me by anyone. (On another note, I hear the shuttle that I arranged for you from the office to the apartment went smoothly so glad that worked out) Within the apartment there is a one-page document which gives you an overview of ‘how things work’ such as WiFi password, heat/cooling system etc. I am sorry that this didn’t meet your level of requirement and I would welcome further input in terms of what improvement can be made around this. I am slightly confused regarding the welcome pack. During our email exchanges we covered the full contents of the apartment and level set your expectations around what would be there upon arrival so I am trying to figure out where the disappointment has derived. Regarding the parasol, or lack of, this was also covered in our email exchange. This is a matter of obeying the local laws as no such item which could blow off and cause damage to property, or worse still human life, is permitted. I would very much like to address your comments around the air conditioning as your review is very misleading. There is a 2 hour operating period in which once expired you just need to switch it on again (and the timer starts again), so in essence you can have it running all the time you are in the apartment should you so wish. This measure was introduced to ensure that energy is not wasted by cooling an apartment while there is no one residing. (Save the planet and all of that…) The bedroom terrace door being jammed is likely an easy fix and the management company will be notified; I apologise that it gave you difficulties. Normally the apartment pool and gardens are a very peaceful and respectful area to spend your days/nights. Evidently there has been a family or group of people who decided to spoil this for you by being around the pool after closing hours. While this is entirely out of my control I apologise on their behalf, and want to reassure you that instances like these seemingly never happen and that this is in fact the first time I have ever had this feedback. (Again, I will follow up with the management company to ensure all apartment buildings are upholding the high standards set regarding restricted areas and noise at given times) Stephen I am regretful that you felt the need to leave a poor review on my apartment without offering me or the management company a chance to resolve issues during your stay. I am sure the vast majority of these issues could have been resolved in a matter of hours through remediation work or by simply clarifying points of confusion. That being said, your feedback will be passed on to the management company for full review to help ensure my high standards are maintained. If you have photos of the apartment from your stay I would very much welcome you sending them to me so I can visualise and rectify the noted damage, dirt and also suggested mis-representation made in the online advert.

“Good position with great sea views”

Reviewed 29 Jun 2016

This apartment is well situated to access the Costa del Sol coast, Gibraltar and only 90 minutes from Cadiz. It is on a safe gated compound, with a good size shared pool. There is a lift to take you up to the apartment. When we collected the keys from the Office they took us to the apartment and showed us round. The sea views are brilliant. Everything you need is there, and the WiFi works well. Nice place to chill after a day out. Helene communicated well from start to finish and was very considerate and professional. Would recommend.

Owner's reply: Thank you for your lovely review, I'm really glad to hear you enjoyed your stay and please consider staying again in the future!

“Great Apartment”

Reviewed 6 May 2015

We have just returned from a ten day trip in Helene's penthouse in Puerto de la Duquessa and thoroughly enjoyed the experience. The apartment is bright, clean, modern and fully equipped for a great holiday. The view is fantastic, especially from the roof terrace with great 180 degree views of the coast. The pool area and gardens are immaculate with secure parking with electric gates. Bars and restaurants are within a twenty minute walk, although taxi back up hill is recommended for about 7 euros from the marina. Totally recommended overall, we will be back.

“Lovely Apartment with stunning views”

Reviewed 9 Oct 2014

The apartment was very well equipped with excellent furniture and kitchen facilities. The sea view was perfect from the roof balcony with lovely sunsets. The bed was very comfortable, the shower was a nice and powerful . The entire complex was kept very clean. The only down side to the apartment location was it is at the top of the hill, meaning a bit of a trek if walking, but that also added to it being very quiet and away from all the noise and also kept you fit. Very nice clean swimming pool . which we used a lot to cool down from the sun. There are some lovely day trips in the car if you wish to explore in particular we liked Ronda.

Review 1-10 of 20

FAQs

How do I find more info about the property?

You can get in touch with Helene (the owner) through the contact form on this page.

If you’ve already booked, go to Manage your holiday booking to send the owner a message.

What if I have questions before I book?

Send Helene (the owner) an email through the contact form on this page. Alternatively, if there’s a phone number on this page, you can call them.

How do I contact Helene (the owner)?

Send an email through the contact form on this page. Or if there’s a phone number on this page, you can call them.

If you’ve already booked, go to Manage your holiday booking to view Helene the owner's contact details or send them a message.

What's the difference between 'Book your stay' and 'Contact the owner/manager'?

Use the Book your stay form to pay provisionally online and send Helene (the owner) a booking request. You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then

Or send Helene (the owner) an enquiry through the Contact the owner/manager form if you’d like a quote or more info first.

What is a booking request?

When you pay online through the Book your stay form, a booking request is sent to Helene (the owner). You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then.

Only bookings paid for through our site are covered by our trusted Payment Protection.

How do I know my booking is safe?

To book this holiday home you need to pay through the Holiday Lettings website. Only bookings paid for through our site are covered by our trusted Payment Protection. This means that in the unlikely event that you’re prevented or denied access to your holiday home when you check in, we’ll offer a full refund for the stay.

Find out more about booking safely.

How do I know what it will cost for my stay?

Simply enter your holiday dates in the Book your stay form to calculate the cost of your stay.
Click Book now to see a full breakdown of the price.

You can also request a quote from Helene (the owner) through the contact form. The owner will email you the total cost for your dates and a link to book and pay online.

How do I know if my booking request has been accepted?

You’ll receive an email within 24 hours to let you know. Or you can check in Manage your holiday booking. No money will leave your account unless it’s accepted.

How do I pay for my holiday?

Use the Book your stay form to pay provisionally online. You can pay by credit/debit card or PayPal. Helene (the owner) will have 24 hours to accept the booking and no money will leave your account before then.

If you’ve been sent a quote, simply accept it and pay online through the email we sent you. You can also do this in Manage your holiday booking.

Only bookings paid for through our site are covered by our trusted Payment Protection.

Why can't I call Helene (the owner) before booking?

You can exchange contact details with the property owner/manager once your booking is confirmed and you’ve paid in full. Paying and communicating only through our platform allows us to ensure that your booking is covered by our Payment Protection policy.

If you have any questions before booking, you can send the property owner/manager a message via the contact form on their listing. Once you’ve booked, you can discuss the rental and make arrangements for your trip by logging into Manage my booking.

How do damage deposits work?

In most cases, you don’t pay a damage deposit up front. Instead, we save your payment details securely and you’re only charged in the event of damage to the property.

Occasionally, you will pay a damage deposit up front as part of the total rental cost. In this case, the owner has 10 days after you check out to report any damage. If they don’t, we’ll return your deposit. If their claim is successful, we’ll deduct the agreed cost and return the remainder.

How can I view and manage my booking?

Go to Manage your holiday booking to view all your booking details, pay the balance of your holiday or cancel it if you need to.

How do I pay the balance of my holiday?

You can pay the remaining balance of your holiday at any point. Simply go to Manage my holiday booking and click Pay now.

We’ll automatically charge the balance payment to the same payment method 10 days before it’s due. Go to Manage my holiday booking to see when the payment will be taken.

How can I retract my booking request?

You’ll need to contact Helene (the owner) to do this. Send them a message in Manage your holiday booking or through the contact form on this page.

How do I cancel my booking?

Go to Manage your holiday booking to cancel your booking. Here you can view your cancellation policy to see if you’ll be refunded.

How do I edit my booking?

You can request to change the dates or number of people on your booking via the Manage your holiday booking page. To change your holiday dates use the Edit booking button. If you need to change the number of guests staying then send Helene (the owner) a message.

If Helene (the owner) agrees, they’ll send you a revised quote outlining the changes. You can review and accept/decline this from the Manage your holiday booking page. You’ll have 48 hours to take action before the revised quote expires.

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